Slack Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
3153 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-21 of 21)

Román Josué de las Heras Torres | TrustRadius Reviewer
September 25, 2019

Keep your organization connected with Slack

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

8
I think that Slack has a high learning curve. It may be difficult to use at the beginning, specially if you are not a tech person. But once you learn to use it, the product works great for you specific needs, as it has many features and tools which fit into many situations.
Read Román Josué de las Heras Torres's full review
Veronika Baranovska | TrustRadius Reviewer
August 17, 2019

The communication tool every modern team needs in their arsenal to improve clarity and build their team spirit

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
It's an amazing communication tool. It's like Slack took everything that made Skype amazing at the time, made it much lighter and tailored it to make it work in a business setting. I love that, even though Slack isn't a project management tool, it can help you manage and not stress the day-to-day stuff.
Read Veronika Baranovska's full review
Daniel Morse | TrustRadius Reviewer
August 16, 2019

Slack revolutionized my life

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
It is simple to set up and easy to add specific people to specific channels, giving them certain access. It is perfect for communicating with people sat next to you, or in the next building or even county, without the need to open cumbersome email software and trawl through hundreds of unread emails. The document sharing is a really useful tool for sending documents for review and comments and its secure.
Read Daniel Morse's full review
Mike Hilverda | TrustRadius Reviewer
August 13, 2019

The best team communication and collaboration app available

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Some apps offer a great desktop experience but have more limited mobile functionality. Others are the reverse. I find that Slack does both tasks equally well and presents a perfect UI for either format. I have experienced downtime with Slack before but outages are rare and they get things back up quickly.
Read Mike Hilverda's full review
Anonymous | TrustRadius Reviewer
August 13, 2019

Team Communication Software

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
It's very easy to use. No need for training. You can search and add people. It's easy to start conversations and share files.
Read this authenticated review
Joshua Weaver | TrustRadius Reviewer
March 16, 2018

One Chat to Rule them All, and in the Loudness Bind them

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Read Joshua Weaver's full review
D'Ana Guiloff | TrustRadius Reviewer
March 09, 2016

How do you Slack off?

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

8
The system does seem to hang quite a bit, completely unrelated to my internet connection, which can get a little annoying when you are in the middle of a conversation and cannot respond and the conversation moves on without you or creates a lull in the discussion that gets everyone off topic.
Read D'Ana Guiloff's full review
Timothy Watkins, GWAPT | TrustRadius Reviewer
February 26, 2016

Slack Picks up the Competition's slack

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

8
Slack's usability is simple and intuitive for the most part. Conversations are easy to start or join, chatting is simple but featured, and sharing files can be done fairly easy as well. Slack also integrates fairly easily with common industry tools like JIRA. The mobile app does not allow users to easily switch between organizations though.
Read Timothy Watkins, GWAPT's full review
Anonymous | TrustRadius Reviewer
July 19, 2016

No Slack

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
It's very intuitive and easy to use. Where you think something will be is where it is located. Groups and private chats are easy, tagging is basic, emoji's are fun and easy. Really not too much is difficult.
Read this authenticated review

Feature Scorecard Summary

Task Management (95)
7.8
Gantt Charts (35)
7.2
Scheduling (70)
7.7
Workflow Automation (80)
7.8
Mobile Access (167)
9.0
Search (166)
8.4
Visual planning tools (47)
7.9
Chat (180)
9.7
Notifications (178)
9.0
Discussions (174)
9.1
Surveys (90)
8.0
Internal knowledgebase (93)
8.2
Integrates with GoToMeeting (47)
8.4
Integrates with Gmail and Google Hangouts (85)
8.6
Integrates with Outlook (53)
8.3
Versioning (73)
7.3
Video files (138)
8.2
Audio files (134)
8.1
Document collaboration (113)
7.8
Access control (99)
8.3
Advanced security features (83)
7.5
Integrates with Google Drive (104)
8.7
Device sync (109)
8.5

About Slack

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive.

The product is free to use, and also has paid plans with more features and greater controls.

The company has raised $340M in funding and boasts 800k users.

Categories:  Collaboration

Slack Integrations

Slack Competitors

Slack Technical Details

Operating Systems: Unspecified
Mobile Application:No