Slack

Slack Reviews

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Reviews
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Score 10 out of 10
Vetted Review
Verified User
Review Source
It is so simple to use, children in school could use it to communicate during this virtual learning time we are in. It's a perfect tool to get a group of people on a secured network and program to be able to communicate properly and effectively to complete overall task!
Amod Shinde | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Some of the positives of slack are
  • Slack offers a platform for app integration, which helps in managing the whole of an organization's activities in once place, bethey calendars, Trello, Google Drive cloud, GitHub, Gmail, or Bluejeans
  • GitHub is a boon to developers and managers to track the issues in the code
Negatives are
  • Storage space offered initially is low and once it's over, all the data is encrypted and saved on Slack. The user has to pay to get that data back from the slack
November 20, 2020

Slack is fine

Score 8 out of 10
Vetted Review
Verified User
Review Source
I'm glad we have access to this tool, but it's very annoying to have to keep track of messages here as well as in email. [I] wish it was integrated into Gmail somehow.
Score 9 out of 10
Vetted Review
Verified User
Review Source
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
Román Josué de las Heras Torres | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I think that Slack has a high learning curve. It may be difficult to use at the beginning, specially if you are not a tech person. But once you learn to use it, the product works great for you specific needs, as it has many features and tools which fit into many situations.
Veronika Baranovska | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's an amazing communication tool. It's like Slack took everything that made Skype amazing at the time, made it much lighter and tailored it to make it work in a business setting. I love that, even though Slack isn't a project management tool, it can help you manage and not stress the day-to-day stuff.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is simple to set up and easy to add specific people to specific channels, giving them certain access. It is perfect for communicating with people sat next to you, or in the next building or even county, without the need to open cumbersome email software and trawl through hundreds of unread emails. The document sharing is a really useful tool for sending documents for review and comments and its secure.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Some apps offer a great desktop experience but have more limited mobile functionality. Others are the reverse. I find that Slack does both tasks equally well and presents a perfect UI for either format. I have experienced downtime with Slack before but outages are rare and they get things back up quickly.
Joshua Weaver | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
March 09, 2016

How do you Slack off?

D'Ana Guiloff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The system does seem to hang quite a bit, completely unrelated to my internet connection, which can get a little annoying when you are in the middle of a conversation and cannot respond and the conversation moves on without you or creates a lull in the discussion that gets everyone off topic.
Timothy Watkins, GWAPT | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Slack's usability is simple and intuitive for the most part. Conversations are easy to start or join, chatting is simple but featured, and sharing files can be done fairly easy as well. Slack also integrates fairly easily with common industry tools like JIRA. The mobile app does not allow users to easily switch between organizations though.
July 19, 2016

No Slack

Score 9 out of 10
Vetted Review
Verified User
Review Source
It's very intuitive and easy to use. Where you think something will be is where it is located. Groups and private chats are easy, tagging is basic, emoji's are fun and easy. Really not too much is difficult.

Slack Scorecard Summary

Feature Scorecard Summary

Project Management (7)
80%
8.0
Task Management (121)
79%
7.9
Gantt Charts (46)
75%
7.5
Scheduling (91)
79%
7.9
Workflow Automation (104)
75%
7.5
Mobile Access (199)
92%
9.2
Search (198)
83%
8.3
Visual planning tools (65)
80%
8.0
Communication (8)
86%
8.6
Chat (213)
96%
9.6
Notifications (211)
91%
9.1
Discussions (207)
91%
9.1
Surveys (118)
78%
7.8
Internal knowledgebase (118)
77%
7.7
Integrates with GoToMeeting (65)
83%
8.3
Integrates with Gmail and Google Hangouts (108)
90%
9.0
Integrates with Outlook (72)
83%
8.3
File Sharing & Management (8)
84%
8.4
Versioning (90)
80%
8.0
Video files (168)
85%
8.5
Audio files (163)
85%
8.5
Document collaboration (137)
80%
8.0
Access control (121)
84%
8.4
Advanced security features (107)
81%
8.1
Integrates with Google Drive (130)
88%
8.8
Device sync (133)
87%
8.7

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.

The product is free to use, and also has paid plans with more features and greater controls.

The company has raised $340M in funding and boasts 800k users.

Slack Video

What is Slack?

Slack Integrations

Slack Competitors

Slack Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Standard$8.00Per User Per Month
Plus$15.00Per User Per Month

Slack Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The company has raised $340M in funding and boasts 800k users.

What is Slack's best feature?

Reviewers rate Chat highest, with a score of 9.6.

Who uses Slack?

The most common users of Slack are from Mid-size Companies and the Computer Software industry.