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AlertSite

AlertSite

Overview

What is AlertSite?

AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.

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Recent Reviews

TrustRadius Insights

AlertSite is a valuable tool for monitoring website and web application performance in real-time. Users rely on AlertSite to collect …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is AlertSite?

AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Creating an Endpoint Monitor from an OpenAPI Definition | AlertSite

YouTube
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Product Details

What is AlertSite?

AlertSite is application performance management and system monitoring software from SmartBear. The vendor says AlertSite is an the 'Early Warning System' users can trust to monitor their websites, web apps, and APIs from all over the world and within their private networks.

AlertSite Competitors

AlertSite Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.

Catchpoint are common alternatives for AlertSite.

Reviewers rate Server availability and performance monitoring highest, with a score of 8.5.

The most common users of AlertSite are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(14)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AlertSite is a valuable tool for monitoring website and web application performance in real-time. Users rely on AlertSite to collect important metrics on web page load time from the user's perspective, allowing them to assess the user experience. With AlertSite, users have the ability to set up alerting for URL monitoring, enabling them to monitor their website's front page or perform end-to-end URL monitoring. This feature ensures that any issues are promptly detected, preventing potential disruptions to the user experience.

One of the key use cases of AlertSite is its ability to set alerts for specific steps within a website or application. Users can configure alerts to monitor various crucial steps such as login, specified string verification, and logout, ensuring smooth user experiences throughout the entire process. This capability proves particularly useful for organizations with security requirements and older systems, as it helps address business problems related to website monitoring.

Another significant benefit of using AlertSite is its ability to quickly identify the root cause of issues. By monitoring website performance and capturing failures, users can efficiently pinpoint where problems originate, enabling them to resolve them promptly. This feature enhances troubleshooting and reduces downtime by streamlining issue resolution processes.

Not only is AlertSite effective in fulfilling its primary function of monitoring website availability and catching failures, but it also stands out as a user-friendly tool. The interface is easy to understand, allowing users to navigate through the platform effortlessly. Additionally, AlertSite offers the creation of customizable dashboards, giving users a comprehensive view of their website's performance, including monitoring failures and website slowness. This feature further enhances usability by providing users with an organized overview of key metrics.

In summary, AlertSite proves to be a valuable asset for organizations seeking real-time website and web application monitoring. Its features enable users to collect vital metrics, set up alerts for critical steps within their websites or applications, swiftly identify root causes of issues, and utilize customizable dashboards for comprehensive performance insights. This user-friendly tool addresses important business problems related to website monitoring, making it an indispensable asset for organizations of all sizes.

Dedicated Customer Support: Several users have praised AlertSite's customer support team for their dedication in building relationships and providing sufficient guidance. They appreciate the team's quick response time and effective solutions for any product issues that may arise.

Handy User Interface: Many reviewers find AlertSite's user interface to be handy and easy to use. They particularly like the ability to record URL logins, set alerts for errors or failed conditions, and navigate through the interface without any hassle.

Effective Monitoring Features: Numerous users highlight AlertSite's ability to have monitoring in multiple locations and the ease of deploying monitoring to those locations. This feature allows them to effectively monitor their applications from various locations, making it a valuable asset for their business needs.

Issues with monitoring locations: Some users have experienced difficulties with monitoring locations in AlertSite, resulting in false positive alerts and impacting the accuracy of their monitoring.

Unavailability and lagging of the dashboard: The dashboard in AlertSite has been reported as occasionally unavailable or slow to respond by users. This inconsistency can be frustrating for the monitoring team who rely on real-time data.

Slower task performance compared to other tools: According to some reviewers, AlertSite takes longer to perform tasks such as adding new alerts or updating passwords compared to other monitoring tools available in the market. This slower performance can hinder productivity and efficiency for users.

Attribute Ratings

Reviews

(1-1 of 1)
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August 04, 2020

AlertSite Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is used by the IT department only.
  • Monitoring up-time.
  • Transaction checks.
  • The pricing model is very pricey when compared to alternatives.
  • Lost of upfront costs.
Ideal for medium to large scale monitoring. Pricey for smaller organizations.
Application Performance Management (12)
25%
2.5
Application monitoring
50%
5.0
Database monitoring
N/A
N/A
Threshold alerts
60%
6.0
Predictive capabilities
N/A
N/A
Application performance management console
60%
6.0
Collaboration tools
N/A
N/A
Out-of-the box templates to monitor applications
70%
7.0
Application dependency mapping and thresholding
N/A
N/A
Virtualization monitoring
N/A
N/A
Server availability and performance monitoring
60%
6.0
Server usage monitoring and capacity forecasting
N/A
N/A
IT Asset Discovery
N/A
N/A
  • Leaves a small monitoring footprint so not a great ROI for the cost.
pingdom more affordable and reachable tech support
I've been unable to contact support after several attempts.
4
IT
1
IT Infras
  • External site monitoring
  • uptime monitoring
  • N/A
  • Not sure
Reviewing other cost saving options
No
  • Product Features
  • Product Reputation
Monitoring, uptime and reporting features
Involve more teams
  • Implemented in-house
No
  • NA
NA
No
Not needed
No
NA
  • Monitoring
  • Reporting
  • API Notifications
  • Reporting
Pretty good product only issue was cost
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