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Users have found that the software has greatly enhanced their ability to track issues, making the process much easier and more convenient. …
Overview
What is Capture for Jira?
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr…
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What is Capture for Jira?
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the…
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Product Details
- About
- Competitors
- Tech Details
What is Capture for Jira?
Snap and annotate screenshots with detailed, visual feedback. From UI and web designs to feedback on sales and marketing content, Capture for Jira was built for teams.
Zephyr has taken over the ownership, development, and support of Capture for Jira. Zephyr is the maker of a number of products focused on helping teams build high-quality software.
Capture for Jira Competitors
- Tricentis qTest
- TestRail
- Microfocus ALM Octane
Capture for Jira Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found that the software has greatly enhanced their ability to track issues, making the process much easier and more convenient. With all issue tracking functionality in one centralized location, teams are able to effectively collaborate and test together. The software has been particularly praised for its seamless integration with Chrome, allowing users to effortlessly capture screenshots and record screens. This feature has proven extremely valuable for logging bugs, tracking projects, and managing the entire software development life cycle. Reviewers consistently note that the software is user-friendly, featuring a color-coded interface and intuitive navigation. It saves users time by eliminating the need to switch between different tools for taking screenshots. By visually demonstrating necessary actions, the software aids in resolving webpage errors and issues that impact customers, enabling helpdesk agents to provide clear instructions. Users also appreciate the ease of communication and feedback through annotating actions within a screen capture, reducing confusion and saving time over trying to explain complex issues in words. Overall, the software's use cases range from streamlined issue tracking to efficient collaboration and visual bug resolution.
Increased productivity: Users have found that Capture for Jira has significantly increased their productivity by allowing them to quickly and easily capture screenshots, communicate bugs, issues, and feature requests efficiently. Several reviewers mentioned how this feature helped them track and resolve bugs more effectively, as well as aided in training and onboarding new team members.
Improved communication: The ability to capture screenshots and screencasts has greatly improved communication among team members. Many users felt that using visual media helped convey information more clearly and accurately, leading to better collaboration and faster issue resolution.
Enhanced documentation capabilities: Users appreciated the enhanced documentation capabilities of Capture for Jira. By capturing screenshots and screencasts, they were able to create more detailed documentation of issues. This proved helpful in tracking and resolving bugs, as well as for training and onboarding new team members.
Limited Integration Options: Some users have expressed dissatisfaction with the limited integration options of Capture for Jira, as it only integrates with Jira and does not offer integration with other tools and systems.
Limited Data Export Options: Several reviewers have mentioned that the data export options in Capture for Jira are limited, making it difficult to work with the data in other systems as it only allows for exporting data in a CSV format.
Limited Reporting Capabilities: Users have found that Capture for Jira has limited reporting capabilities, which can make it challenging to obtain the necessary information for making informed decisions.
Reviews
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August 14, 2021
Virtual whiteboard for Jira
[Capture for Jira] makes it easy for the helpdesk to visually show what needs to be clicked and changed. It oftentimes is very confusing to try to put into words what a picture can show quite easily. With Capture for Jira, we can quickly annotate the actions within a screen capture and save a lot of headaches as to what needs to be done.
- Documentation
- Directions
- Ease of use
- Licensing
- Some documentation topics
- More drawing options
82.5%
8.3
40%
4.0
76.66666666666667%
7.7
- Efficient
- Bit expensive
- Flexible
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.