SmartBid Reviews

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Ratings and Reviews
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Matthew Smith | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Currently, we use SmartBid to manage multiple estimating projects. My responsibilities fall more towards an administrative role with some estimating. As a subcontractor, we receive a high volume of invites from multiple contractors. Having access to this program allows multiple estimators to be involved across our different office locations.
  • Email alerts for invites, withdraws, addendum and special notes.
  • Quickly respond bidding/unsure/not bidding.
  • Ability to download all without having to be a zip file.
  • Provide a submittal board for questions and answers.
I can’t speak for a general contractor, but I can say the general contractors that send invites to us (who use this program) tend to win a good number of jobs. I believe there are other features for general contractors that we do not have access to as a subcontractor. However, it is free for us to use once we’ve been invited and it does help us manage estimates from multiple contractors.
We’ve never had any issues. But we’ve never had to contact support either.
Score 10 out of 10
Vetted Review
Verified User
Review Source
SmartBid is used by our estimators, project managers, and general superintendents. As an estimator, I use SmartBid to view new opportunities and track my current open bids. Our project managers and superintendents use the software to view change orders, punch lists, and other tasks after we've been awarded a project from the general contractor.
  • Extremely User-Friendly
  • Constant Reminders
  • New Opportunities
  • GC Correspondence
SmartBid is excellent for any subcontractor that is receiving and all of their information from an awarded general contractor. It does a great job of posting addenda, RFI responses, and other changes throughout the bid process, so you are never out of the loop. It might not be as useful to a subcontractor that hasn't been invited to bid on a project yet.
SmartBid has an excellent support team that is always at your service. Any problem I've had (when I've even had them) has been resolved almost immediately, along with tips on how to avoid them in the future. If you're looking for a program with excellent customer service, look no further than SmartBid.
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is primarily used by our estimating department to send out invitations to bidders.
  • It stores the bid documents all in one place.
  • Easy way to effectively communicate with a large number of people at once.
  • The emails are pretty instantaneous when they get sent out.
  • The interface seems dated.
  • Most subcontractors can figure out how to get the documents, but very few actually respond to the emails as to whether or not they will be bidding.
For a publicly bid project, it is a great way to issue documents and scope sheets to all of the bidders in our database.
December 13, 2016

SmartBid is Smart

Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used across the whole organization by all of the estimating departments.

It is a great way to manage bid solicitations. It is very easy to send large amounts of data (in the form of drawings and specs) to a large audience, and then to manage and oversee what that audience does with the data. Are they looking at the drawings? Are they even opening your emails? Etc.
  • It's very easy to set up a job and manage who receives solicitations. You can also keep detailed notes on who've you contacted and see if they're actually downloading and reviewing the documents.
  • You can add a confidentiality agreement clause which they must accept before accessing the documents. It then stores this information if it ever needs to be accessed. This is much cleaner and easier then sending out a NDA form and having the subcontractor return it before actually sending drawings/docs.
  • You can send Invitations to Bid and set it up to continue sending these ITB's until the subcontractor responds. However, this can also be a negative point because once you set up a delayed ITB, it doesn't update as the subcontractors view and respond to the ITB's. So if a sub is "Not Responded" and you set up a delayed ITB to fire off every day for 5 days, and the sub responds after day 2, that sub will continue to receive ITB's for all 5 days.
  • Uploading drawings is quick and easy. It's especially convenient if you link to one of your cloud services such as Egnyte, Google Drive, etc.
  • The search tools are quick and easy and often very accessible from any page.
  • REPORTING REPORTING REPORTING!!! The reporting functions in SmartBidNet are its weakest link. I just had a co-worker ask how to get a certain report (I get this question often) and I simply laughed as I've been trying to resolve this issue with SmartBidNet for years. After numerous requests for a feature enhancement regarding reporting (and I'm very detailed in what needs to change), I have seen ZERO progress. I finally just created my own Excel workbook which creates a usable report after extracting info from worthless report put out by the current system.
  • Once you set up a delayed ITB, it doesn't update as the subcontractors view and respond to the ITBs. So if a sub is "Not Responded" and you set up a delayed ITB to fire off every day for 5 days, and the sub responds after day 2, that sub will continue to receive ITBs for all 5 days.
  • The file size limit to upload is about 350 MB. If I ever want to upload a model, they are often larger than 350 MB and it requires that I contact the SmartBidNet support staff and SOMETIMES they will make an exception to upload these larger files. With SmartBidNet being all about technology, it seems strange that they wouldn't cater to 3D models being uploaded as this is the future of the construction industry.
As mentioned before in some of the previous questions, the confidentiality agreement feature is extremely helpful. I have worked on several projects where it's so early in the design phase that the documents are considered confidential and we are required to get a signed NDA from every person who sees the documents. This feature makes it extremely painless. SmartBidNet is less appropriate if you're just doing a quick cost exercise where you might not need to contact several subs. It's easier to just use email and a cloud sharing program like Box or Egnyte.
Score 7 out of 10
Vetted Review
Verified User
Review Source
SmartBidNet is used by my employer to solicit bids from subcontractors. We use it to distribute plans and specs, track accepted/declined to bid and subcontractor ratings. We record notes for every conversation which makes it easy to see what I or another employee discussed with a subcontractor.
  • Tracking accepted/declined subcontractors.
  • Easily distribute bid documents to subcontractors.
  • Take and track notes for conversations with subcontractors during the bidding process.
  • Track notes on company performance and past bidding record.
  • We have seen intermittent problems with notes disappearing.
  • Ability to have more than one project bidding open at the same time/on multiple windows.
  • Mobile apps.
It's a great tool for bidding but that is all. There is no project management integration so you need a separate program.

SmartBid Scorecard Summary

Feature Scorecard Summary

Construction Project & Field Management (5)
Plan distribution & viewing (3)
Document sharing (3)
RFI tools (2)
Collaboration & approvals (1)
Mobile app (1)

What is SmartBid?

SmartBid is a construction bid management software for general contractors worldwide. The pre-construction software simplifies bid management for prime, commercial and residential general contractors. With SmartBid, users can access a secure web-based and mobile platform to streamline their bid project data, documents, and subcontractor communications. The vendor says by using their robust and customizable system, general contractors can take advantage of a number of value-added partnerships and integrations that provide them a wide range of tools and modules to simplify, integrate and customize their pre-construction process. All data and projects are guaranteed private and secure, only shared with those given authorized access, promises the vendor. With unlimited 24/7 live support, the vendor says they guarantee users, their subcontractors, unmatched customer success in their pre-construction process.

SmartBid Features

Construction Project & Field Management Features

  • Supported: Plan distribution & viewing
  • Supported: Document sharing
  • Supported: RFI tools
  • Supported: Collaboration & approvals
  • Supported: Mobile app

Additional Features

  • Supported: Send Invitations to Bid
  • Supported: Compare Subcontractor Bids
  • Supported: Track Subcontractor Compliance
  • Supported: Manage Subcontractor Data
  • Supported: Share Project Documents
  • Supported: Prequalify Subcontractors
  • Supported: Find Qualified Subcontractors

SmartBid Screenshots

SmartBid Videos

Learn about our robust, customizable software and mobile app, which enables preconstruction teams to easily manage every aspect of the construction bid management process. From maintaining your subcontractor database to sending out invitations to bid to selecting qualified subs, we've got you covered. Stay ahead of the technology curve and streamline your bid management process with the bidding software that has helped more than a thousand general contractors save up to 8 hours per project. Learn more about SmartBid, the leading construction bid management software for general contractors, by requesting a free demo today:
Learn how Marc Brown, Estimator at PCL Construction, has improved the construction bidding process, saved 8+ hours per project, and increased ROI with SmartBid. You too can enhance the bidding process and win more projects like PCL! Learn more or request a free demo today at
Watch how CPM | Tenant Improvement Solutions was able to replace spreadsheets and email with bid management software to standardize their bidding process. Request Your Free Demo of SmartBid Today:

Watch Learn how the SmartBid preconstruction software for general and prime contractors helps take the "Crazy" out of Bid Day. With centralized subcontractor data, prequalification, project documents, and bid proposals, SmartBid helps thousands of construction companies eliminate anxiety for their next Bid Day. Want to learn more? Schedule a demo today at

SmartBid Integrations

  • Procore
  • Citrix ShareFile
  • Dropbox
  • STACK Estimating & Takeoff
  • Autodesk BIM 360
  • Cloud Storage
  • Plans4Less
  • SmartInsight
  • ConsensusDocs
  • Marsh
  • Dun & Bradstreet
  • ConstructConnect

SmartBid Competitors

SmartBid Pricing

SmartBid Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

What is SmartBid?

SmartBid is a construction bid management software for general contractors. SmartBid provides a web-based and mobile platform to streamline their bid project data, documents, and subcontractor communications. It also supports user permissions control for data security.

What is SmartBid's best feature?

Reviewers rate Plan distribution & viewing and Document sharing highest, with a score of 9.6.

Who uses SmartBid?

The most common users of SmartBid are from Mid-size Companies and the Construction industry.