SmartBid Reviews

13 Ratings
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Score 8.4 out of 100

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Reviews (1-5 of 5)

Matthew Smith | TrustRadius Reviewer
December 27, 2019

SmartBid is a smart choice

Score 7 out of 10
Vetted Review
Verified User
Review Source
Currently, we use SmartBid to manage multiple estimating projects. My responsibilities fall more towards an administrative role with some estimating. As a subcontractor, we receive a high volume of invites from multiple contractors. Having access to this program allows multiple estimators to be involved across our different office locations.
  • Email alerts for invites, withdraws, addendum and special notes.
  • Quickly respond bidding/unsure/not bidding.
  • Ability to download all without having to be a zip file.
  • Provide a submittal board for questions and answers.
I can’t speak for a general contractor, but I can say the general contractors that send invites to us (who use this program) tend to win a good number of jobs. I believe there are other features for general contractors that we do not have access to as a subcontractor. However, it is free for us to use once we’ve been invited and it does help us manage estimates from multiple contractors.
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Anonymous | TrustRadius Reviewer
February 06, 2020

SmartBid is True to the Name!

Score 10 out of 10
Vetted Review
Verified User
Review Source
SmartBid is used by our estimators, project managers, and general superintendents. As an estimator, I use SmartBid to view new opportunities and track my current open bids. Our project managers and superintendents use the software to view change orders, punch lists, and other tasks after we've been awarded a project from the general contractor.
  • Extremely User-Friendly
  • Constant Reminders
  • New Opportunities
  • GC Correspondence
SmartBid is excellent for any subcontractor that is receiving and all of their information from an awarded general contractor. It does a great job of posting addenda, RFI responses, and other changes throughout the bid process, so you are never out of the loop. It might not be as useful to a subcontractor that hasn't been invited to bid on a project yet.
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Anonymous | TrustRadius Reviewer
April 17, 2018

SmartBid is the best tool (and only one I've used) for bid distribution

Score 7 out of 10
Vetted Review
Verified User
Review Source
It is primarily used by our estimating department to send out invitations to bidders.
  • It stores the bid documents all in one place.
  • Easy way to effectively communicate with a large number of people at once.
  • The emails are pretty instantaneous when they get sent out.
  • The interface seems dated.
  • Most subcontractors can figure out how to get the documents, but very few actually respond to the emails as to whether or not they will be bidding.
For a publicly bid project, it is a great way to issue documents and scope sheets to all of the bidders in our database.
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Anonymous | TrustRadius Reviewer
December 13, 2016

SmartBid is Smart

Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used across the whole organization by all of the estimating departments.

It is a great way to manage bid solicitations. It is very easy to send large amounts of data (in the form of drawings and specs) to a large audience, and then to manage and oversee what that audience does with the data. Are they looking at the drawings? Are they even opening your emails? Etc.
  • It's very easy to set up a job and manage who receives solicitations. You can also keep detailed notes on who've you contacted and see if they're actually downloading and reviewing the documents.
  • You can add a confidentiality agreement clause which they must accept before accessing the documents. It then stores this information if it ever needs to be accessed. This is much cleaner and easier then sending out a NDA form and having the subcontractor return it before actually sending drawings/docs.
  • You can send Invitations to Bid and set it up to continue sending these ITB's until the subcontractor responds. However, this can also be a negative point because once you set up a delayed ITB, it doesn't update as the subcontractors view and respond to the ITB's. So if a sub is "Not Responded" and you set up a delayed ITB to fire off every day for 5 days, and the sub responds after day 2, that sub will continue to receive ITB's for all 5 days.
  • Uploading drawings is quick and easy. It's especially convenient if you link to one of your cloud services such as Egnyte, Google Drive, etc.
  • The search tools are quick and easy and often very accessible from any page.
  • REPORTING REPORTING REPORTING!!! The reporting functions in SmartBidNet are its weakest link. I just had a co-worker ask how to get a certain report (I get this question often) and I simply laughed as I've been trying to resolve this issue with SmartBidNet for years. After numerous requests for a feature enhancement regarding reporting (and I'm very detailed in what needs to change), I have seen ZERO progress. I finally just created my own Excel workbook which creates a usable report after extracting info from worthless report put out by the current system.
  • Once you set up a delayed ITB, it doesn't update as the subcontractors view and respond to the ITBs. So if a sub is "Not Responded" and you set up a delayed ITB to fire off every day for 5 days, and the sub responds after day 2, that sub will continue to receive ITBs for all 5 days.
  • The file size limit to upload is about 350 MB. If I ever want to upload a model, they are often larger than 350 MB and it requires that I contact the SmartBidNet support staff and SOMETIMES they will make an exception to upload these larger files. With SmartBidNet being all about technology, it seems strange that they wouldn't cater to 3D models being uploaded as this is the future of the construction industry.
As mentioned before in some of the previous questions, the confidentiality agreement feature is extremely helpful. I have worked on several projects where it's so early in the design phase that the documents are considered confidential and we are required to get a signed NDA from every person who sees the documents. This feature makes it extremely painless. SmartBidNet is less appropriate if you're just doing a quick cost exercise where you might not need to contact several subs. It's easier to just use email and a cloud sharing program like Box or Egnyte.
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Anonymous | TrustRadius Reviewer
August 31, 2016

SmartBidNet for easier bidding process

Score 7 out of 10
Vetted Review
Verified User
Review Source
SmartBidNet is used by my employer to solicit bids from subcontractors. We use it to distribute plans and specs, track accepted/declined to bid and subcontractor ratings. We record notes for every conversation which makes it easy to see what I or another employee discussed with a subcontractor.
  • Tracking accepted/declined subcontractors.
  • Easily distribute bid documents to subcontractors.
  • Take and track notes for conversations with subcontractors during the bidding process.
  • Track notes on company performance and past bidding record.
  • We have seen intermittent problems with notes disappearing.
  • Ability to have more than one project bidding open at the same time/on multiple windows.
  • Mobile apps.
It's a great tool for bidding but that is all. There is no project management integration so you need a separate program.
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Feature Scorecard Summary

Plan distribution & viewing (3)
9.4
Document sharing (3)
9.3
RFI tools (2)
9.1
Collaboration & approvals (1)
10
Mobile app (1)
10

About SmartBid

SmartBid is a construction bid management software for general contractors worldwide. The pre-construction software simplifies bid management for prime, commercial and residential general contractors. With SmartBid, users can access a secure web-based and mobile platform to streamline their bid project data, documents, and subcontractor communications. The vendor says by using their robust and customizable system, general contractors can take advantage of a number of value-added partnerships and integrations that provide them a wide range of tools and modules to simplify, integrate and customize their pre-construction process. All data and projects are guaranteed private and secure, only shared with those given authorized access, promises the vendor. With unlimited 24/7 live support, the vendor says they guarantee users, their subcontractors, unmatched customer success in their pre-construction process.

Categories:  Construction

SmartBid Features

Construction Project & Field Management Features
Has featurePlan distribution & viewing
Does not have featurePlan markups & sharing
Has featureDocument sharing
Does not have featureIssue tracking & punchlists
Does not have featurePhoto documentation
Does not have featureJobsite reports
Has featureRFI tools
Has featureCollaboration & approvals
Does not have featureAs-built drawings
Has featureMobile app
Does not have featureSubmittal design and management
Does not have featureChecklists
Does not have featureMeeting Minutes
Does not have featureSpecifications
Does not have featureChange orders
Estimating Features
Does not have featureTakeoff tools
Does not have featureJob costing
Does not have featureCost databases
Does not have featureCost calculator
Does not have featureBid creation
Human Resource Management Features
Does not have featureEmployee demographic data
Does not have featureEmployment history
Does not have featureJob profiles and administration
Does not have featureWorkflow for transfers, promotions, pay raises, etc.
Does not have featureBenefits information
Does not have featureOrganizational charting
Does not have featureOrganization and location management
Does not have featureCompliance data (COBRA, OSHA, etc.)
Payroll Management Features
Does not have featurePay calculation
Does not have featureSupport for external payroll vendors
Does not have featureOff-cycle checks
Does not have featurePayroll history for each employee
Does not have featureBenefit plan administration
Does not have featureDirect deposit files
Does not have featurePayroll tracking and auditing
Does not have featureSalary revision and increment management
Does not have featureReimbursement management
Does not have featureStatutory form management
Asset Management Features
Does not have featureTracking of all physical assets
Does not have featureAsset issue and transfer management
Does not have featureAsset return
Does not have featureWarranty and after-sales status maintenance contract tracking
Reporting & Analytics Features
Does not have featureDashboards
Does not have featureStandard reports
Does not have featureCustom reports
Does not have featureData exportability
Additional Features
Has featureSend Invitations to Bid
Has featureCompare Subcontractor Bids
Has featureTrack Subcontractor Compliance
Has featureManage Subcontractor Data
Has featureShare Project Documents
Has featurePrequalify Subcontractors
Has featureFind Qualified Subcontractors

SmartBid Screenshots

SmartBid Integrations

Procore, Citrix ShareFile, Dropbox, STACK Estimating & Takeoff, Autodesk BIM 360, Cloud Storage, Plans4Less, SmartInsight, ConsensusDocs, Marsh, Dun & Bradstreet, ConstructConnect

SmartBid Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

As a cloud-based solution, our clients can scale their access annually depending on the number of users. Subcontractors invited to bid or prequalify in the system receive access at no cost.

SmartBid Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase

SmartBid Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone
Supported Countries:United States, Canada
Supported Languages: English