Name: SmartChains
Author: ZoirosIT

Help Desk

Web and Video Conferencing

Customer Support

Service Mesh

Development

K-12 Online Learning

Education

Business Intelligence (BI)

Collaboration

Demand Planning

Policy Management

Enterprise

Accounting

Accounts Receivable

Crypto Accounting

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Management

Cloud Storage

Code Review

Converged Network Adapters (CNAs)

Data Center Networking

Data Integration

Density-Optimized Servers

Embedded Database

Fraud Detection

Identity Verification

Integration Platform as a Service (iPaaS)

Intranet

Low-Code Development

Managed Detection and Response (MDR)

Mobile Device Management (MDM)

Network Performance Monitoring

Platform-as-a-Service (PaaS)

Technology Business Management

WAN Optimization

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Click Fraud

Content Management

Customer Journey Mapping

Digital Rewards

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Auction Software

Call Recording

Customer Relationship Management (CRM)

Lead Management

Predictive Sales Analytics

Product Configuration

Quote to Cash

Sales Engagement

Sales

Application Security

Database Security

Virtualization Security

Security

Civil Engineering

Inventory Management

Mobility as a Service

Physical Therapy

Vertical-Specific

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SmartChains, developed by Zoiros GmbH (now Avedo), is a software solution designed to provide strategic sales support for companies in their customer acquisition and retention efforts. According to the vendor, this tool offers various teleservices and business process outsourcing services to optimize lead generation, lead management, and lead nurturing. SmartChains is said to cater to companies of all sizes, ranging from small businesses to large enterprises, and is commonly utilized by IT companies, software development firms, technology service providers, telecommunication companies, and financial institutions.

## Key Features

**Lead Generation**: According to the vendor, SmartChains provides targeted lead generation capabilities through the utilization of data qualification and buying center identification techniques. It also offers features for market trend and potential analysis to identify emerging opportunities and effectively target the desired audience.

**Lead Management**: The vendor claims that SmartChains facilitates the tracking and management of leads throughout the sales process with its closed-loop lead management functionalities. It is said to offer lead nurturing capabilities to engage and nurture leads, ensuring their progression through the sales funnel. Additionally, it supports data qualification to ensure the accuracy and relevance of lead information.

**Appointment Setting**: According to the vendor, SmartChains enables efficient C-level appointment setting by identifying key decision-makers and facilitating the scheduling of appointments with them. It is said to streamline appointment management, ensuring timely and effective communication with prospects. The software also provides features for setting up and managing appointments for sales representatives.

**Event Filling and Attendee Generation**: SmartChains is claimed to assist companies in filling events and generating attendees by inviting and engaging the target audience. It supports trade fair invitation and follow-up activities to maximize event participation and lead generation. The software offers features to manage event registrations, track attendee responses, and follow up with prospects.

**Market Surveys and Analysis**: According to the vendor, SmartChains offers market survey capabilities to gather valuable insights and feedback from the target market. It enables market trend analysis to identify market dynamics, customer preferences, and the competitive landscape. The software also provides features for conducting market potential analysis to assess market opportunities and plan effective marketing strategies.

**Partner Recruitment and Management**: The vendor states that SmartChains supports partner recruitment and management activities by identifying potential partners and facilitating the management of partner relationships. It facilitates partner onboarding, training, and performance tracking to ensure effective collaboration. The software offers features for partner management, including lead sharing, joint marketing campaigns, and performance reporting.

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SmartChains

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The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Automated lead capture

Auto-collection of leads from websites, forms, and third-party sources such as social media. This may include compliance with GDPR and other regulatory standards.

Automated follow-ups

Email or text follow-up messages are automatically sent in response to buying signals from potential customers. Contacts may be segmented and tagged for auto-replies with personalized messaging.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Lead Management Integrations

To help generate and manage leads, the software may provide native 3rd-party integrations with CRM, email, or social media marketing tools.

Integrations with advertising platforms

This includes paid search and social advertising on Google, Meta, LinkedIn, TikTok etc.

Integrations with CRMs

Includes integrations with CRMs such as Hubspot, Salesforce, and Pipedrive.

Integrations with data storage tools

This may include data storage tools such as Excel or Google Sheets.

Integrations with lead automation tools

Lead automation tools may include products such as Zapier.

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Overview

What is SmartChains?