Name: SmartCore
Author: Ninth Wave

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Search

Enterprise

Accounting

CTRM

Financial Research

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

API Design

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Data Pipeline

Database DevOps

DevOps

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Interoperability

M2M Application Development

Managed Public Cloud Infrastructure

Network Performance Monitoring

Product Implementation Services

Relational Database Management Systems

SaaS Backup

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Attribution

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales Training

Sales

Data Loss Prevention

Security

Awards Management

Construction Accounting

Construction Takeoff and Estimating

Digital Forensics

Fleet Management

Hospital Management

Insurance Agency Management

Veterinary

Vertical-Specific

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### Task Management
Users generally believe SmartCore excels in task management functionalities. The platform's intuitive drag-and-drop interface, coupled with its ability to easily create, assign, and track tasks, has garnered positive feedback from users. They appreciate the convenience of updating tasks on-the-go and the seamless synchronization once the connection is restored. SmartCore's robust features, such as Gantt chart time tracking and activity diagrams, provide users with the tools needed to effectively manage and monitor their tasks. Additionally, the platform's calendar integration streamlines the process of scheduling multiple activities simultaneously, enhancing overall task management efficiency.

### Milestone Tracking
Users consistently praise SmartCore's milestone tracking functionality for its ability to effectively monitor key project stages and enhance project management processes. The feature's user-friendly interface, coupled with its integration capabilities and excellent technical support, has garnered positive feedback from users. Additionally, the milestone tracking feature has been highlighted as a standout aspect of SmartCore, contributing to its overall appeal among users.

### Project Tracking
Users generally appreciate SmartCore's project tracking capabilities, with many highlighting the platform's ability to easily track progress on projects in real-time and the convenience of milestone tracking. The intuitive graphical interface and dashboard, coupled with the milestone tracking feature, are particularly well-received by users. Additionally, the platform's strong technical support adds to the positive user experience when utilizing the milestone tracking and idea management features within SmartCore.

### Collaboration Tools
User feedback on SmartCore's collaboration tools is generally positive, with many highlighting the platform's effectiveness in facilitating communication and information sharing among team members. The intuitive design and range of features offered by SmartCore make it easy for teams to collaborate, share data, and stay connected, especially in remote work settings. Users appreciate the platform's ability to streamline collaboration processes and enhance overall team productivity. While some users have minor concerns about specific functionalities, the consensus leans towards SmartCore's collaboration tools being a valuable asset for teams looking to work together efficiently and effectively.

SmartCore, offered by Ninth Wave Ltd, is a web-based PPM (Project Portfolio Management) solution designed to assist organizations in effectively managing their projects, portfolios, resources, and processes. According to the vendor, SmartCore is suitable for organizations of all sizes, from small businesses to large enterprises. It caters to various professions and industries, including project managers, portfolio managers, resource managers, agile teams, and risk managers in sectors such as government, finance, technology, retail, and healthcare.

## Key Features

**SmartCore PPM**: According to the vendor, SmartCore PPM allows users to manage the entire project lifecycle, from capturing ideas to benefits realization. It provides a consolidated view of the entire program or project with drill-down capabilities.

**SmartCore Builder**: The vendor claims that SmartCore Builder empowers users to configure their own data structures, screens, workflows, reports, and business rules without the need for programming. This allows organizations to tailor the system to their specific needs.

**Programme & Project Management**: The vendor states that SmartCore offers a Deliverables Centre, which serves as a central repository for all program and project deliverables. Users can collaborate with team members using the Activity Feed and track progress through workflows.

**Portfolio Management**: According to the vendor, SmartCore enables users to analyze, select, prioritize, and manage programs and projects in alignment with strategic objectives. It allows for ranking and selection of projects based on their alignment to strategy and financial measures.

**Resource Management**: The vendor claims that SmartCore offers automated skills matching to deploy appropriate resources. Users can view team utilization and identify over and under allocation. Additionally, the system allows for modeling future business scenarios and identifying skill gaps.

**Agile Delivery**: According to the vendor, SmartCore facilitates integrated agile delivery across the organization. It offers configurable views and workflow for cross-functional and self-organizing teams. Users can plan and manage sprints using Kanban and Scrum Boards.

**Process Management**: The vendor states that SmartCore streamlines process management with intelligent workflows and automation. Users can analyze, measure, improve, optimize, and automate repeatable processes. The system also provides assistance to users through wizards, embedded process information with wikis, and alerting users with dashboards.

**Risk Management**: According to the vendor, SmartCore allows users to identify, evaluate, prioritize, and escalate risks and issues. It provides a centralized location to manage all risks and issues with configurable workflows and controls. Risk and issue dashboards are available at each level of the hierarchy.

**Integration**: The vendor claims that SmartCore can be connected to other applications using advanced API and web services. This allows for the pulling and pushing of data to synchronize with legacy or silo applications. SmartCore can interface with systems like SAP, Microsoft 365, Primavera P6, JIRA, and more.

**Evolutionary**: According to the vendor, SmartCore is fully configurable to meet current and future requirements. It evolves as an organization's needs change and is continuously developed with free core functionality updates.

Impressive Interface: Users have found the interface of SmartCore to be visually appealing and easy to navigate. Several reviewers have mentioned the attractive dashboard and graphical interface, which provide a unified view of all project aspects. The intuitive design has made it convenient for users to access required information efficiently.

Effective Collaboration Tools: Reviewers have appreciated the collaboration tools offered by SmartCore for risk management and overall insight into project health. These tools facilitate communication and alignment among team members, allowing for efficient collaboration on projects. Multiple users have highlighted their positive experience with these features.

Outstanding Customer Support: Customers have praised the technical and customer support provided by SmartCore. They have expressed satisfaction with the level of assistance received, indicating that the support team is helpful in resolving issues promptly. This excellent customer service has contributed positively to their overall experience with SmartCore.

Mac Compatibility: Some users have experienced issues with SmartCore's Mac compatibility, leading them to resort to using a browser-based solution instead. 

UI Enhancements: Several users have expressed the need for UI enhancements in SmartCore, particularly in relation to the dashboard. They feel that improvements are necessary to make it more attractive and presentable.

Template Framework: One user criticized the template framework in SmartCore, stating that it is poor. They found it difficult to use and would like to see improvements in this area.

Users have found SmartCore to be a valuable tool for milestone tracking in their projects, allowing them to easily monitor key areas of progress. The platform's cloud-based accessibility has been praised as it enables users to access their tasks and projects from anywhere, providing flexibility and convenience. The support function has received positive feedback for its quality, as Ninth Wave provides timely assistance to users when needed. Teams of all sizes have appreciated SmartCore's user-friendly interface and intuitive design principles, which make coordination and collaboration seamless, even when working remotely. The video meeting feature has streamlined team interactions by eliminating the need to switch between multiple applications. Additionally, the software's customizable dashboards, powerful reporting capabilities, and advanced analytics have allowed organizations to effectively monitor their progress and stay on top of their goals. This has proven beneficial in project management by predicting risk management and forecasting business scope, ultimately improving overall business performance. Moreover, the collaboration tools within SmartCore have proven beneficial in solving problems that may have otherwise been overlooked by teams. Overall, the quick and efficient navigation within the software enhances project management and collaboration experiences for users.

Priority Matrix is a prioritization, collaborative, task management software used by more than 2500 businesses worldwide and 85,000 paid customers. Priority Matrix is used by customers who need visibility and alignment in team priorities. Priority Matrix uses the 4-quadrants to help customers prioritize by critical and urgency.

Basic

Bolste

SmartCore

Buying Project Management software is confusing. Want help? Get tips and product info free in this guide.

The Buyer's Guide to Project Management Software

Project management software is designed to help people involved in the project management process to initiate, plan, execute, monitor and close projects of any size and type.

Ninth Wave

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Resource Management

Resource management is workload planning to maximize resources.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Team Collaboration

Team collaboration capabilities let team members work directly with each other and provide team updates.

Support for Agile Methodology

Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.

Support for Waterfall Methodology

Waterfall methodology is a tradition development method that is linear and sequential.

Document Management

Document management provides for centralized management of all project documents.

Email integration

Email integration allows work requests to be made directly from email.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

Timesheet Tracking

Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Change request and Case Management

Change request and change management enables tracking of all customer requests including priority and timeframe.

Budget and Expense Management

Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.

Professional Services Automation

Features that support professional services organizations

Quotes/estimates

Ability to create, manage and send project fee proposals to customers

Invoicing

Ability to create, manage and send invoices to clients during or after completion of a project

Project & financial reporting

Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance

Integration with accounting software

Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

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SmartCore

Overview

What is SmartCore?