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Users have found SmartCore to be a valuable tool for milestone tracking in their projects, allowing them to easily monitor key areas of …
Overview
What is SmartCore?
SmartCore, offered by Ninth Wave Ltd, is a web-based PPM (Project Portfolio Management) solution designed to assist organizations in effectively managing their projects, portfolios, resources, and processes. According to the vendor, SmartCore is suitable for organizations of all sizes, from small businesses...
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- Tech Details
What is SmartCore?
SmartCore, offered by Ninth Wave Ltd, is a web-based PPM (Project Portfolio Management) solution designed to assist organizations in effectively managing their projects, portfolios, resources, and processes. According to the vendor, SmartCore is suitable for organizations of all sizes, from small businesses to large enterprises. It caters to various professions and industries, including project managers, portfolio managers, resource managers, agile teams, and risk managers in sectors such as government, finance, technology, retail, and healthcare.
Key Features
SmartCore PPM: According to the vendor, SmartCore PPM allows users to manage the entire project lifecycle, from capturing ideas to benefits realization. It provides a consolidated view of the entire program or project with drill-down capabilities.
SmartCore Builder: The vendor claims that SmartCore Builder empowers users to configure their own data structures, screens, workflows, reports, and business rules without the need for programming. This allows organizations to tailor the system to their specific needs.
Programme & Project Management: The vendor states that SmartCore offers a Deliverables Centre, which serves as a central repository for all program and project deliverables. Users can collaborate with team members using the Activity Feed and track progress through workflows.
Portfolio Management: According to the vendor, SmartCore enables users to analyze, select, prioritize, and manage programs and projects in alignment with strategic objectives. It allows for ranking and selection of projects based on their alignment to strategy and financial measures.
Resource Management: The vendor claims that SmartCore offers automated skills matching to deploy appropriate resources. Users can view team utilization and identify over and under allocation. Additionally, the system allows for modeling future business scenarios and identifying skill gaps.
Agile Delivery: According to the vendor, SmartCore facilitates integrated agile delivery across the organization. It offers configurable views and workflow for cross-functional and self-organizing teams. Users can plan and manage sprints using Kanban and Scrum Boards.
Process Management: The vendor states that SmartCore streamlines process management with intelligent workflows and automation. Users can analyze, measure, improve, optimize, and automate repeatable processes. The system also provides assistance to users through wizards, embedded process information with wikis, and alerting users with dashboards.
Risk Management: According to the vendor, SmartCore allows users to identify, evaluate, prioritize, and escalate risks and issues. It provides a centralized location to manage all risks and issues with configurable workflows and controls. Risk and issue dashboards are available at each level of the hierarchy.
Integration: The vendor claims that SmartCore can be connected to other applications using advanced API and web services. This allows for the pulling and pushing of data to synchronize with legacy or silo applications. SmartCore can interface with systems like SAP, Microsoft 365, Primavera P6, JIRA, and more.
Evolutionary: According to the vendor, SmartCore is fully configurable to meet current and future requirements. It evolves as an organization's needs change and is continuously developed with free core functionality updates.
SmartCore Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Windows, Linux |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Users have found SmartCore to be a valuable tool for milestone tracking in their projects, allowing them to easily monitor key areas of progress. The platform's cloud-based accessibility has been praised as it enables users to access their tasks and projects from anywhere, providing flexibility and convenience. The support function has received positive feedback for its quality, as Ninth Wave provides timely assistance to users when needed. Teams of all sizes have appreciated SmartCore's user-friendly interface and intuitive design principles, which make coordination and collaboration seamless, even when working remotely. The video meeting feature has streamlined team interactions by eliminating the need to switch between multiple applications. Additionally, the software's customizable dashboards, powerful reporting capabilities, and advanced analytics have allowed organizations to effectively monitor their progress and stay on top of their goals. This has proven beneficial in project management by predicting risk management and forecasting business scope, ultimately improving overall business performance. Moreover, the collaboration tools within SmartCore have proven beneficial in solving problems that may have otherwise been overlooked by teams. Overall, the quick and efficient navigation within the software enhances project management and collaboration experiences for users.
Impressive Interface: Users have found the interface of SmartCore to be visually appealing and easy to navigate. Several reviewers have mentioned the attractive dashboard and graphical interface, which provide a unified view of all project aspects. The intuitive design has made it convenient for users to access required information efficiently.
Effective Collaboration Tools: Reviewers have appreciated the collaboration tools offered by SmartCore for risk management and overall insight into project health. These tools facilitate communication and alignment among team members, allowing for efficient collaboration on projects. Multiple users have highlighted their positive experience with these features.
Outstanding Customer Support: Customers have praised the technical and customer support provided by SmartCore. They have expressed satisfaction with the level of assistance received, indicating that the support team is helpful in resolving issues promptly. This excellent customer service has contributed positively to their overall experience with SmartCore.
Mac Compatibility: Some users have experienced issues with SmartCore's Mac compatibility, leading them to resort to using a browser-based solution instead.
UI Enhancements: Several users have expressed the need for UI enhancements in SmartCore, particularly in relation to the dashboard. They feel that improvements are necessary to make it more attractive and presentable.
Template Framework: One user criticized the template framework in SmartCore, stating that it is poor. They found it difficult to use and would like to see improvements in this area.