Name: Smarten
Author: Smarten

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Mobile App Development

PHP Frameworks

Development

Learning Management

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Online Notary

Workflow

Enterprise

Accounting

Accounts Payable

Online Trading

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

API Management

Cloud Migration

Cloud Storage

Configuration Management

Consulting and Advisory Services

Container Management

Custom Software Development Services

Data Center Virtualization

Data Warehouse

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

IoT Device Management

LAN Switches

Managed Private Cloud

Network Performance Monitoring

Sensitive Data Discovery

Technology Scouting Software

Unified Communications Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Landing Page

Market Intelligence

Marketing Automation

Press Release Management

Product Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Lead Generation

Point of Sale

Sales Enablement

Sales Performance Management

Sales

Cloud Infrastructure Entitlement Management

Security

Construction Workforce Management

Dental

Fleet Management

Geographic Information

ID Card

Vertical-Specific

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Smarten is a business intelligence and analytics platform provided by Elegant MicroWeb. According to the vendor, it offers self-service data preparation, intelligent data visualization, predictive modeling assistance, and advanced analytics capabilities. The product is designed to empower business users to analyze data, gain insights, and make data-driven decisions without the need for IT or data science expertise.

## Key Features

**Smarten Sentiment Analysis**: Leveraging Natural Language Processing (NLP) and text analytics, this feature enables users to identify and analyze sentiment, opinion, and responses. It categorizes feedback as positive, negative, or neutral sentiments, with no scripting or coding required.

**Key Influencer Analytics**: This feature helps business users identify relevant influencers for target Key Performance Indicators (KPIs) using machine learning and auto-recommendations. Users can interact with the tools to understand the impact of influencers and focus on variables that matter most.

**Clickless Analytics**: Smarten provides a user-friendly interface where users can enter questions in natural language. Utilizing NLP, the platform translates queries and presents results in appropriate forms such as visualizations, tables, numbers, or descriptions. Users can navigate without the need for menus or complex navigation.

**Smarten Auto Insights**: Users can select datasets and automatically apply the most suitable algorithm and analytical technique using this feature. Smarten utilizes intelligent machine learning to provide data insights, eliminating the need for scripting or coding.

**Smarten SnapShot Anomaly Monitoring & Alerts**: This feature supports Citizen Data Scientists with interactive tools to establish KPIs and receive auto-suggestions and alerts. It helps identify changing contributions, the impact of influencers, anomalies, and volatility, all with a quick and easy setup.

**Embedded BI and Integration APIs**: Smarten enhances user adoption and lowers Total Cost of Ownership (TCO) by providing intuitive, self-service Business Intelligence (BI) tools within enterprise applications. Integration APIs enable seamless access to self-service analytics from familiar enterprise apps, promoting team collaboration and enhancing software products' competitive edge.

**Business Intelligence & Reporting**: Smarten offers comprehensive BI and reporting capabilities, including mobile BI access, personalized dashboards, multidimensional KPIs, and in-depth analytics. It also supports Social BI and collaboration.

**Intuitive Reporting**: Smarten provides user-friendly business intelligence reporting software that supports users of all skill levels and roles. It enables report creation without the need for programming, database, or SQL skills.

**Web-based BI Reports**: Users can deliver web-based BI reports across the organization within minutes using Smarten. These reports are designed to be user-friendly, practical, and affordable for organizations of all sizes. Users can easily summarize performance metrics or operational data and automate report publication and delivery via email.

**Data Democratization**: Smarten facilitates data democratization, allowing business users to gather, analyze, and present information effectively. The platform is designed to be user-friendly, requiring only average technical skills. Users can create and share reports, empowering collaboration and fact-based decision-making.

Fantastic Features and Great Support: Users have praised Smarten for its fantastic features and great support team. They appreciate the importance of having a reliable support system, which helps them effectively navigate the software's capabilities.

Customizable Reports with Ease: Many users have found Smarten's report functionality to be highly beneficial. They can easily customize reports according to their needs and preferences, enhancing the ease of use and flexibility of the software.

Efficient Data Analysis and Visualization: Reviewers have been impressed with Smarten's speed in processing data management and producing visualizations. This efficiency enables users to quickly analyze major financial key performance indicators, saving time and providing quick insights.

Limited support for concurrent users: Some users have expressed frustration with the software's lack of support for concurrent users. They mention that if one user is logged in and working, another user logging in with the same ID will cause the former user to be logged out. This limitation has been seen as inconvenient and restrictive by several reviewers.

Steep learning curve for data modeling and reporting: Reviewers have noted that developing skills to build data models and reports in Smarten requires a significant amount of effort. Some users suggest that a reduced learning curve would be beneficial, especially for smaller organizations like theirs. 

Missing features in current version: According to feedback from multiple reviewers, there are some features missing from the current version of Smarten which are available in the new version. Although it is unclear what specific features they are referring to, these reviewers express eagerness for these improvements, indicating that they find the current feature set lacking in some way.

BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.

Base Plan

Big Data

BIME Analytics (discontinued)

Starter

Premium

G2M Platform

Smarten

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BI Platform

Administration via Windows App

Administration via MacOS App

Administration via Web Interface

Live Connection to External Data

Snapshot of External Data

In-memory data model

OLAP (Pre-processed cube representation)

ROLAP (SQL-layer querying)

Multi-Data Source Reporting (Blending)

Data warehouse / dictionary layer

ETL Capability

ETL Scheduler

Supported Data Sources

Data sources that can be consumed by the application.

MS Excel Workbooks

Text Files (CSV, etc)

Oracle

MS SQL Server

IBM DB2

Postgres

MySQL

ODBC

Cloudera Hadoop

Hortonworks Hadoop

EMC Greenplum

IBM Netezza

HP Vertica

ParAccel

SAP Hana

Teradata

Sage 500

Salesforce

Google Analytics

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

Pixel Perfect reports

Pixel Perfect reports are highly-formatted reports with graphics and ability to preview the report before printing.

Customizable dashboards

Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.

Report Formatting Templates

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

Drill-down analysis

Drill down analysis is the ability to get to a further level of detail by going deeper into the hierarchy.

Formatting capabilities

Ability to format output e.g. conditional formatting, lines, headers, footers.

Predictive modeling

Predictive modeling is the ability to build future forecasting models.

Integration with R or other statistical packages

Integration with the open-source R predictive modeling environment.

Report sharing and collaboration

Report sharing and collaboration is the ability to easily share reports with others.

Report Output and Scheduling

Ability to schedule and manager report output.

Publish to Web

Publish to PDF

Output Raw Supporting Data

Report Versioning

Report versioning is the assignment of version numbers to each version of a report to help in tracking.

Report Delivery Scheduling

Report Delivery Schedule is the ability to have reports delivered to a destination at a specific data and time.

Delivery to Remote Servers

Ability to deliver reports to remote servers

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

Pre-built visualization formats (heatmaps, scatter plots etc.)

Pre-built visualization formats are canned visualization types that can be selected to visualize different kinds of data.

Location Analytics / Geographic Visualization

Location analytics is the visualization of geographical or spatial data.

Predictive Analytics

Predictive Analytics is the ability to build forecasting models based on existing data sets.

Support for Machine Learning models

Machine learning refers to computer programs that can learn when exposed to new data.

Pattern Recognition and Data Mining

Pattern recognition and data mining mean the ability to recognize hidden patterns in large quantities of data.

Access Control and Security

Access control means being able to determine who has access to which data.

Multi-User Support (named login)

Named model access means that users have access based on name and password.

Role-Based Security Model

Role-based access means that access to data is determined by job or position in the corporation.

Multiple Access Permission Levels (Create, Read, Delete)

Multiple access permission levels means that different levels of users have different rights.

Smarten

Overview

What is Smarten?