Name: SmartEngage
Price: 47 USD
Author: Level Up Global

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Data Privacy Management

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Secret Managers

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

WAN Optimization

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Community

Computer-Assisted Translation

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

Microsegmentation

Security

Animation

Chargeback Management

Chiropractic

Construction Management

Tax Practice Management

Vertical-Specific

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SmartEngage is an all-in-one marketing automation platform designed to help businesses capture leads, engage with their audience, and track sales across multiple channels. The platform caters to businesses of all sizes, from small local stores to larger enterprises, and is utilized by various professions and industries, including website owners, ecommerce stores, influencers, digital agencies, and video marketers.

## Key Features

**Unlimited Emails**: According to the vendor, SmartEngage allows users to send unlimited emails to their subscribers. Personalization options include adding fields such as name, saved fields, and geolocation. Emojis can also be incorporated into the subject and body of emails for attention-grabbing results.

**Unlimited FB Chatbots**: The vendor states that with SmartEngage, users can create unlimited Facebook Messenger chatbots without any coding. The drag-and-drop interface simplifies the process of collecting Messenger contacts, sending messages, and creating drip campaigns. Cross-channel abandoned cart follow-ups can be created using Facebook Messenger, email, and web push notifications.

**Unlimited Web Push**: The vendor claims that SmartEngage enables users to send unlimited web push notifications to their subscribers. Web push notifications have a higher click rate compared to email, making them an effective way to convert one-time visitors into regular subscribers.

**Customer Tracking**: According to the vendor, SmartEngage automatically tracks customer purchases and attributes the sale to the responsible channel. Subscribers are organized as full profiles with tags and activity history. Multi-channel reporting provides a breakdown of opens, clicks, and conversions for each channel.

**Hybrid Lead Magnets**: SmartEngage offers hybrid opt-in forms that allow users to collect email addresses, Messenger subscribers, and web push notification subscribers. Multiple form types, including slide-ins, floating bars, popups, and buttons, can be easily added, edited, or removed. Exit intent technology helps maximize website traffic by capturing leads before visitors leave.

**Cross-Channel Drip Automation**: The vendor states that SmartEngage provides automation that seamlessly engages with subscribers between email, Messenger, and web push notifications. Users can automate lead generation, drip nurturing, segmenting, and tracking sales. Facebook Messenger can be used to remind subscribers to check for recently sent emails, leading to higher open rates.

**Ecom Abandoned Cart Recovery**: According to the vendor, SmartEngage offers cross-channel abandoned cart reminders to drive back fence-sitters and convert them into recurring customers. Messenger chatbots, web push notifications, and email can be used to re-engage visitors and remind them of items left in their cart. This feature helps optimize cart abandonment and increase revenue for e-commerce stores.

**Run Incredibly Profitable Facebook Ads**: The vendor claims that SmartEngage provides two ways to collect Messenger subscribers and email subscribers through Facebook ads. Facebook Messenger marketing costs significantly less than traditional Facebook ad campaigns and has higher engagement. Every user who contacts a business on Messenger becomes a subscriber on the list.

**Web Push Notifications Keep Attention**: According to the vendor, SmartEngage allows users to re-engage visitors and drive them back to the website using web push notifications. Web push notifications have a higher click rate compared to email, making them an effective way to maintain brand awareness. This feature helps convert one-time visitors into regular subscribers.

**Facebook Post Comment Autoreply Bot**: The vendor states that SmartEngage automatically sends personalized private messages from the Facebook chatbot to anyone who leaves a comment on a post. This feature helps turn commenters into Messenger subscribers and allows for highly interactive engagement. Contests, promotions, and quizzes can be run using this feature.

Efficient and Comprehensive Marketing: Several users have praised SmartEngage for its comprehensive set of features that allow for efficient and effective marketing strategies. The ability to integrate a single message into email, chatbot, push notifications, and Facebook Messenger has been particularly appreciated by reviewers. This seamless integration enables marketers to follow up with their audience in an elegant and effective manner.

Powerful Lead Generation Tools: Many users have highlighted the powerful lead generation tools offered by SmartEngage. The option to use Facebook Messenger ads with keyword triggers that turn into leads, combined with automated chatbots for lead segmentation, has impressed reviewers. Additionally, the integrated Facebook Lead Ads feature has been described as powerful and effective in capturing top-quality emails from people on Facebook.

Cost Savings and Efficiency: Reviewers appreciate how SmartEngage combines all necessary marketing tools into a single platform, eliminating the need for multiple subscriptions to different services. This not only saves money but also improves efficiency for businesses. Users have found the software overwhelming initially but commend its intuitiveness once they dive deeper into it. They also highly praise the well-documented articles provided by SmartEngage along with its top-rated support team that enhances their experience using the platform.

Lack of Comprehensive Knowledge Base: Some users have mentioned that the knowledge base provided by SmartEngage is not as comprehensive as they would like. However, they have also acknowledged that the platform's tech support team makes up for this by providing quick and helpful assistance.

Absence of SMS Text Messaging Integration: Several users expressed a desire for SMS text messaging integration within SmartEngage. Although they noted that it is possible to loosely integrate through third-party services, they hope that this feature will be added in the future to provide a more seamless experience.

Limited Template Options: A few users have stated a need for more templates within SmartEngage. They are aware that the platform is actively working on expanding its template library, but currently feel that there could be more variety and options available to choose from.

Users of SmartEngage have reported a range of positive experiences and outcomes when using the software. One major advantage that users have found is that it has resulted in faster lead generation and increased sales. By properly utilizing SmartEngage, businesses have been able to streamline their marketing efforts and improve their overall conversion rates. 

The ease of use of SmartEngage has been another key factor contributing to its success. Many users have praised the user-friendly interface, which has made it effortless for the marketing team to navigate and operate. This simplicity has not only saved time but has also reduced confusion within the team, allowing them to focus on executing effective marketing campaigns.

Integration with various platforms has also been a noteworthy feature of SmartEngage. With seamless integration with platforms such as Infusionsoft, Aweber, Chatfuel, and Zapier, users no longer face the hassle of managing multiple subscriptions or struggling to make various systems work together. This integration capability has allowed businesses to consolidate their marketing efforts into a single platform, resulting in improved efficiency and a unified online presence.

The impact on lead acquisition and follow-up has been significant since implementing SmartEngage. Users have reported remarkable improvements in both lead acquisition and segmentation, enabling them to target their audience more effectively. The ability to reach potential customers through email, Facebook Messenger, and web push notifications has helped businesses grow their subscriber base exponentially.

Furthermore, the automation features offered by SmartEngage have proven invaluable for many companies. Automating lead acquisition, segmentation, and follow-up processes using email, Facebook chatbots, and web push notifications has provided businesses with continuous engagement even when they are not actively involved. This automation capability has led to increased efficiency and productivity while reducing costs.

Overall, SmartEngage comes highly recommended by users for its effectiveness in reaching customers and generating leads. Its versatile functionality, ease of use, seamless integration with other platforms, and automation features provide users with a comprehensive solution to enhance their marketing efforts and drive business growth.

Basic

ExpressPigeon is an email marketing system for small to medium sized enterprises from a relatively new (2011) company with an emphasis on look and viewability across multiple devices (i.e. mobile-accessibility) and browser compatibility. Beyond this, ExpressPigeon supports A/B testing and segmentation, for optimization and personalization, and is extensible via its API. A free version is available for contacting up to 500 subscribers, and 50% discounts are offered to non-profits who sign up for an annual plan. Three monthly plans ranging from about $10 to $20 per month round out the pricing options.

ExpressPigeon

LoopFuse (discontinued)

SmartEngage

Software for bulk creation, sending and tracking of Emails for marketing purposes.

Level Up Global

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

WYSIWYG email editor

Users can create html emails through a drag-and-drop interface, without html coding knowledge.

Dynamic content

Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

Ability to test dynamic content

Users can test dynamic content prior to launching a campaign.

Landing pages

Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

A/B testing

Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

Mobile optimization

Users can easily optimize emails and landing pages for mobile devices.

Email deliverability reporting

The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

List management

This involves creating, filtering, editing, merging and de-duping lists of contacts.

Triggered drip sequences

The software allows users to set up automatic / drip email campaigns triggered by certain events.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

URL Validation

This allows marketers to validate URLs and find any broken links before sending out their email campaigns.

Link Tracking

This allows marketers to verify that proper link tracking is set up before sending out their email campaigns.

Image Validation

This allows marketers to validate images used in their emails to ensure images and GIFs display correctly in their audience’s inboxes.

Inbox Display

This allows marketers to see how their emails will be displayed within different web browsers and within different email service provider (ESP) platforms.

Email Accessibility Tools

This type of tool scans emails before they are sent out to ensure that design and code are optimized for accessibility across different browsers.

Spelling and Grammar Check

This feature checks emails for spelling and grammatical mistakes before they are sent out.

Spam Testing

Spam testing allows marketers to test their email against most major spam filters before sending out their email campaigns.

Email Previews

This allows marketers to test out emails to see how they will display across multiple different applications and web browsers.

Assign Reviewers

This gives marketers the ability to assign individuals to review an email from within the email marketing software.

Email Version Control

This allows marketers to keep track of which individual made a revision to an email and when.

Task Lists

This gives marketers the ability to create task lists associated with the email review and approval process.

Review Status Updates

These status updates may be pushed through third-party tools, or sent directly via the application itself.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

SmartEngage

Overview

What is SmartEngage?