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Smartling

Smartling

Overview

What is Smartling?

The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.

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Recent Reviews

TrustRadius Insights

Smartling has been widely praised by users for its convenience and efficiency in translating content from English to multiple languages. …
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Pricing

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What is Smartling?

The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.smartling.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Smartling?

The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.

Smartling Features

  • Supported: Automated Delivery of Global Websites
  • Supported: Automated Content Extraction
  • Supported: Visual Translation Interface
  • Supported: Cloud-based Translation Database
  • Supported: Customized Workflows
  • Supported: Unlimited Users
  • Supported: Access to Network of Translation Partners
  • Supported: Supports Professional Human Translation, Community and Crowd Translation, or Machine Translation

Smartling Video

We speak your language, too. Visit Smartling’s website: https://www.smartling.com/ See the platform in action: https://www.smartling.com/#seeitinaction

Smartling Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAny
Supported LanguagesAll languages supported, interface in English

Smartling Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)55%
Enterprises (more than 500 employees)45%
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Comparisons

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Reviews and Ratings

(14)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Smartling has been widely praised by users for its convenience and efficiency in translating content from English to multiple languages. With support for around 27 languages, users appreciate the platform's ability to streamline the translation process and provide transparency throughout. One of the key highlights of Smartling is its machine learning and glossary capabilities, which allow users to leverage existing translations, saving both time and effort. Furthermore, the software offers a range of features such as a Chrome Plugin and APIs that enable seamless upload and download of translations. Users have also found value in Smartling's powerful visualization capabilities, particularly in layout for websites. The software has been effective in maintaining the original context in French translations, making the review/edit process less time-consuming. Additionally, Smartling solves efficiency problems by simplifying the process of sharing translations with coworkers through a single link instead of multiple documents and visuals. The extensive suite of APIs and connectors offered by Smartling has allowed companies like Lyft to achieve innovation and quick turnaround times in their localization efforts. By creating a centralized translation hub for internal clients, Smartling drives operational efficiency and helps businesses save time by transitioning from manual processes to its automated solution. Overall, Smartling solves old translation workflow problems, such as tracking, updating, and maintaining context, making the process faster, easier, and more user-friendly for businesses across various industries.

Note: Ensure that all Quality Expectations are met before submitting the task.

Users highly recommend collaborating with Smartling for businesses that require quicker translations with automation and minimal errors. They also suggest using Smartling for translation management purposes and project management, as it effectively centralizes the localization process. Additionally, users advise taking a tutorial before using Smartling to familiarize oneself with all the features and recommend automating processes as early as possible. They further recommend evaluating Smartling as a long-term solution for translations, considering the migration process, and having a detailed rollout plan for translation needs. Smartling is praised for its user-friendly interface, excellent support, and assistance provided. It is recommended for international businesses and GUI applications with global appeal. The importance of translation accuracy, learning the tool, and considering Smartling as a vendor is emphasized. However, users suggest looking elsewhere for a more robust platform for mature localization programs. Overall, users had a good experience partnering with Smartling for quality translation services and commend the customer service and responsiveness of Smartling's teams.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
We use Smartling product to provide quality translations for customers. Users include our project managers, external and internal translation resources. Both our clients and translation resources benefit from Smartling's in-context translation capabilities, a dramatic decrease in project management time and costs, and synergy with the agile development process.
  • Smartling team is always customer services driven, and provides timely support to their translation partners, which creates the loyalty that everyone loves to use their tool.
  • Perhaps a global replacement feature for the translation management system (TMS)?
Here are some scenarios that Smartling tool is best suited for: The client uses Adobe CQ, Drupal, Hybris, Magento, Sitecore CMS. Client has in-house or in-country reviewers. Client has unrealistic turnaround time to launch their localized website. Client's staff is stretched way too thin. Client has complained about translation quality due to [it being] out of context.
  • We only received positive ROI from using Smartling product. Their product helps us sell to more customers, decrease the overhead on localization project management, and provide quicker turnarounds to the customers.
I was doing research on proxy translations tools over a year ago, and identified Smartling product as the best solution on the market.
5
I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry!
  • Implemented in-house
I always receive timely and pleasant support from their Help Desk!
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