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SmartLinx Solutions

SmartLinx Solutions

Overview

What is SmartLinx Solutions?

SmartLinx Solutions offers a workforce management suite that includes applicant tracking, staff schedule optimization, time and attendance, human resources, payroll, employee self-service, business analytics, licensing and training management, ACA compliance management, mobility, and time clocks, offered with direct access for…

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Recent Reviews

TrustRadius Insights

SmartLinx Solutions has proven to be an invaluable tool for many businesses, addressing several key challenges and streamlining …
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Pricing

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What is SmartLinx Solutions?

SmartLinx Solutions offers a workforce management suite that includes applicant tracking, staff schedule optimization, time and attendance, human resources, payroll, employee self-service, business analytics, licensing and training management, ACA compliance management, mobility, and time clocks,…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SmartLinx Solutions?

SmartLinx Solutions offers a workforce management suite that includes applicant tracking, staff schedule optimization, time and attendance, human resources, payroll, employee self-service, business analytics, licensing and training management, ACA compliance management, mobility, and time clocks, offered with direct access for management and their teams. According to the vendor, 3,400 workplaces use SmartLinx to manage, monitor and optimize their people, resources and costs.

SmartLinx Solutions Features

  • Supported: Time and Attendance
  • Supported: Schedule Optimization
  • Supported: Applicant Tracking System
  • Supported: Accruals
  • Supported: Employee Self Service / Mobile App
  • Supported: Human Resources
  • Supported: Payroll
  • Supported: License Management
  • Supported: Time Clocks
  • Supported: Payroll-Based Journal
  • Supported: Business Analytics

SmartLinx Solutions Integrations

SmartLinx Solutions Competitors

SmartLinx Solutions Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish
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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SmartLinx Solutions has proven to be an invaluable tool for many businesses, addressing several key challenges and streamlining operations. Users have lauded its ability to effectively manage scheduling, providing supervisors with the necessary tools to easily view PTO information, preventing an excessive amount of vacations within a department from being authorized simultaneously. This feature has fostered better resource allocation and ensured adequate staffing levels at all times.

In addition, SmartLinx Solutions offers the capability to input labor budgets and generate variance reports, strengthening internal controls and enabling management to track actual labor hours against budgeted hours. This functionality has been highly beneficial in monitoring and optimizing labor costs, allowing organizations to make data-driven decisions and improve overall profitability.

Moreover, the consolidation of various functions into one platform eliminates the need for businesses to utilize multiple programs or applications, simplifying processes and promoting efficiency. The software also provides the convenience of allowing employees to punch in and out directly within the system, eliminating the need for separate timekeeping machines or manual methods.

One standout quality that users appreciate about SmartLinx Solutions is the friendly and helpful nature of the company's staff. Their support has greatly enhanced the overall experience for users, ensuring that any issues or questions are promptly addressed.

Additionally, some users have leveraged the product beyond its standard functionalities. For instance, they have utilized it to sort out options in a job portal and even developed code to select resources from a pool of options. The flexibility of SmartLinx Solutions enables users to tailor its usage according to their specific needs.

Overall, SmartLinx Solutions tackles critical business problems by providing comprehensive scheduling management, strengthening labor cost control through budgeting and variance analysis, consolidating various functions in one platform, offering convenient timekeeping features, and delivering exceptional customer support.

Helpful Warnings Feature: Several users have found the new warnings feature in SmartLinx Solutions to be beneficial. It allows them to proactively manage labor costs by showing who is approaching overtime and overage of hours.

Efficient Workforce Management: Many reviewers appreciate the scheduling and attendance aspect of SmartLinx Solutions. This feature helps with payroll and ensures compliance with labor regulations, allowing users to stay on top of their workforce management.

Comprehensive and Streamlined System: Users like that SmartLinx Solutions is a comprehensive and interconnected system. Its cloud-based platform provides easy access for all users, helping facilitate a streamlined workflow by keeping everything connected in one place.

Lack of Colorblind Mode: Some users have mentioned that the software does not offer a colorblind mode, which may pose difficulties for individuals with visual impairments.

Limited User-Friendliness: According to one reviewer, the software is not as user-friendly as advertised, indicating that it may lack an intuitive interface and make it challenging for users to navigate.

Bugs in New Platform: Several users have reported experiencing bugs with the new platform, particularly when configuring pay and accrual policies. This suggests that the software may suffer from stability and reliability issues.

Reviews

(1-1 of 1)
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April 27, 2022

Solid program!

Matt McGarvey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for time and attendance for our employees at many of our client locations. Not only is it part of the basis for our payroll, but it is also the basis for the invoicing to our clients who use SmartLinx. Because these employees are all at different locations, it standardizes the workflow and processes for all to use and for the accuracy of our invoicing
  • Remote time management
  • Accuracy of reporting
  • Ability to use over the web/smartphone
  • Dependent on security/firewalls
  • Requires training
  • Requires manual review at month end
For an organization like ours, with staff at many different locations, it is extremely helpful. It also creates standardized workflows in all locations. Because the program is widely adopted, it is very helpful in that the training programs we have developed can be deployed at new locations. It is also helpful for different departments.
  • Remote access
  • Web based
  • Reporting accuracy
  • Accuracy of reporting
  • Accuracy of invoicing
  • No worries on billable hours being missed
UKG is a beast. I feel like it is meant for organizations with 1000 employees or more instead of a few hundred. SmartLinx Solutions is a bit more down-to-earth.
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