Smartlook Reviews

Smartlook is being used in the Marketing department within the company.

Smartlook is a great tool! It helped us to solve some unsolved debates about our customers and how they interact with our website tools.

We had many insights and answers about our home page and landing pages that have incredibly increased our conversion results.

Smartlook has helped us to see what are the errors of our website and study the behavior of our customers at the end of the purchase, for us it is very important to optimize the sales funnel and know the reason for the abandoned baskets.

We are running a case-law database and our company is still at the beginning. Therefore we need to see things like, where our visitors come from, where did they find us, and for what purpose are they visiting us. Our problem at the very beginning was that our potential customers didn't really know how to use our programme. We followed our visitors' behavior, and as a result a tutorial was made which now helps our visitors.

I use Smartlook to check how people see and navigate on my website. It helps me find the parts that are missing, where people stop, or what are the best parts that keep their attention. I'm a sole trade so it helps me in building my business. I've started working harder on my website to make it functional, informative and attractive, and Smartlook does help.

My name is Kat and in my small business of 1, I am using Smartlook to optimize my website. I can't afford to spend hours figuring out how to make my website most efficient. I need great tools that allow me to view how visitors are using my site, where they are having trouble and how to best optimize for their use. Smartlook lets me quickly gather that data and find holes in user experience and optimize my website. For a small, local business, this is essential in creating a great customer experience and converting people that visit your website into actual customers. I need them to be able to find everything they need on my website quickly and efficiently and Smartlook really helps me achieve that.

We primarily use Smartlook in the digital marketing department. Insights from Smartlook recordings, heatmaps, and funnels have been turned into actionable items from user experience improvements to customer service initiatives. We've made major improvements as a result of Smartlook's tools.

I use this app to see how my clients interact with our website

Smartlook helps us improve UX at our e-shop. Thanks to a better UX, the performance of the entire e-shop is increasing.

Smartlook is something which I am using on multiple websites. Most of the sites are either personal or informational. Smartlook is a very good way to understand how people are reacting to your GUI and the website in general and helps you modify and plan your modules in a better way so that you have less visitor drop.

I use it for my personal website and it's working well.

I find it very useful to know how users are interacting in my site.

Heatmaps is also a very good tool to check quickly if you need to make changes in your web design.

Also, I find it interesting to check how many goals are successful.

With Smartlook I can see the difficulty that my site presents regarding the interactivity of the clients in my site, where they click, if I can improve a button to click, etc. I can also see some point of the site that should be accessible to users but is not, so I redesign the website and buttons to make it more visually appealing for that to happen.

Smartlook helped us to find and to see errors while browsing our site. We monitor customer behavior on the web with it.

We are using Smartlook mainly as a tool that allows us to know exactly what the client is seeing, to determine the "visual" causes of bounces, the user experience when using an online personalization form and in general the browsing patterns: when it enters the main window, when it enters the landing of models or the landing of products, or directly to the product window.

I'm using it to see where my customers are clicking, and where they are in trouble. For example, I saw that I had a 404 link on my website that I forgot about. Smartlook helped me see that through a visitor. That made me fix the link for new potential visitors.

Smartlook is being used for testing purposes. I discovered it about 6 or 7 months ago, so we are new to it. It is being used to see the activity of visitors on our site.

Smartlook helps us to know visitors coming to the web funnels and websites better. Thanks to its super cool user interface you can browse between the recorded sessions. The technical department used it to improve conversion [based on] user behavior and clicks.

We use it for monitoring the behaviour of users on pages we create. We use this intel to tweak the design and copy of those pages and thus improve their performance.

I use Smartlook on my online store which is affiliated to my Blog. It has helped me to see the issues and difficulties that visitors had while visiting my online shop and hence enabled me to fix it

I use Smartlook for both private and commercial websites connected to my account, and web development activity. I use it to detect how users browse our website.

This amazing piece of software is exactly what was needed for us. It helps us monitor visitors to our site and in real time we can see if there is is any issues. With running both ticket sales and a magazine it helps us see what stands out and how users use our site. And we can improve. So far this software matches our needs and works seamlessly with WordPress.

Smartlook gets my vote. And a must for any monitoring team.

We're using Smartlook to understand the user behavior in our site, it has been very valuable and has actually helped us detect some critical bugs and improvements to our webpage that have increased our conversion rate.

To know how users move through the app and website app. Excellent service!!

We tracked users with Smartlook for a few months. All our engineering team had access to the tool. We are a small team, so everyone could access it at any time. We were looking for solutions through which we can gain insight on our users' behaviour. Smartlook was one of the solutions we tried.