SmartRecruiters Reviews

<a href='' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
178 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Filtered By:

Reviews (1-9 of 9)

Sylvie Tehbelian | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Support Headcount Required

We have a support email that we have to contact if we run into any issues. SmartRecruiters is usually aware and already working on the issue or we have to let them know that we are having an issue and they respond rather quickly to let us know they are working on it.
Read Sylvie Tehbelian's full review
William Friedmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Headcount Required

2 - Mostly initial social media coordinator then a handoff to recruiters who start the filters and assessments. They all have intermediate skills in using apps, but SR processes are very intuitive.
Read William Friedmann's full review
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Support Headcount Required

3 - Computer Savvy, comfortable with training large groups of people on specifics, troubleshooters with a good knowledge as to what is needed from an ATS.
Read this authenticated review
Joel Zak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Headcount Required

20 - I provide all of the in-house support to our end users whenever they need help. As part of our policy, HR oversees all job postings and communications with candidates. This limits the amount of features management needs to use. If there are ever any major questions, I ask SmartRecruiters directly. Skills needed would be knowledge of web-based applications, strong writing skills (for job ads and email responses). It's a fairly easy product to implement and teach to staff.
Read Joel Zak's full review

Feature Scorecard Summary

Job Requisition Management (86)
Company Website Posting (90)
Publish to Social Media (91)
Job Search Site Posting (94)
Customized Application Form (83)
Resume Management (96)
Duplicate Candidate Prevention (93)
Candidate Search (98)
Applicant Tracking (101)
Collaboration (94)
Task Creation and Delegation (79)
Email Templates (92)
User Permissions (86)
Notifications and Alerts (96)
Reporting (83)

About SmartRecruiters

SmartRecruiters’ Talent Acquisition Suite is used by high-performance organizations for making the best hires. It has full functionality for recruitment marketing and collaborative hiring built on a cloud platform with an open marketplace for third party recruitment services. The vendor says, unlike the first generation applicant tracking systems it replaces, SmartRecruiters' recruiting software provides an amazing candidate experience, hiring managers actually want to use the product, and recruiters love them because they make their jobs easier. Additionally, the vendor says companies like Visa, Skechers, Atlassian, Equinox, and Alcoa use SmartRecruiters to make recruiting a competitive advantage.
Categories:  Applicant Tracking

SmartRecruiters Features

Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureCustomized Application Form
Has featureResume Management
Has featureDuplicate Candidate Prevention
Has featureCandidate Search
Has featureApplicant Tracking
Has featureCollaboration
Has featureTask Creation and Delegation
Has featureEmail Templates
Has featureUser Permissions
Has featureNotifications and Alerts
Has featureReporting
Additional Features
Has featureLinkedIn Integration
Has featureInterview Scorecards
Has featureMultiple Brand support

SmartRecruiters Screenshots

SmartRecruiters Video

Watch The SmartRecruiters Product Tour

SmartRecruiters Integrations

LinkedIn Talent Hub, Workday Human Capital Management, SAP SuccessFactors Learning (Unpublished), DocuSign, Okta Workforce Identity, Job Boards, Assessment Services, Background Checks, Video Interviewing, OnBoarding, Reference Checks

SmartRecruiters Competitors


  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
CorporateVaries, per FTEBilled annually
GlobalVaries, per FTEBilled annually
SmartStartFreeup to 10 active job postings

The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

SmartRecruiters Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar
Live Chat

SmartRecruiters Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android