SmartRecruiters

SmartRecruiters Reviews

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Ratings and Reviews
(1-25 of 116)

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Benoît Desroches | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Referring process
  • Job posting
  • Centralize all the information
  • Posting feedback could be easier. I always have to copy/paste my text in SmartRecruiters.
  • Sometimes it's not clear under which tab I should go.
  • Resume presentation could be improved.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
  • Log in - sometimes difficult to log in if [the] password was forgotten
  • Email Notifications - would be great to add email notifications for every status change after applying for the job, currently would need to log in to see updates
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • it is very flexible in terms of providing feedback - you have an empty box
  • it is easy to schedule the emails
  • it is easy to manage the user profiles
  • scheduling the interviews is not user friendly hence we do not use this feature
  • when accessing the persons profile not on the job related page you cannot view much - useless option
  • there could be more options to differentiate the template emails from each other
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Tracking Candidate Data at one place
  • Managing recruiters data in one Dashboard
  • Can get single individual report at just one click
  • Made recruitment easy using smart recruiters
  • User Interface is very attractive and we can use it easily
  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
Mark McCully | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Great search engine.
  • Easy to post job openings.
  • Lots of qualified candidates use this tool.
  • Reporting could be more customizable and robust.
  • A la carte feature pricing can get expensive.
  • It seems like more candidates are using other job search tools in 2020-2021.
April 21, 2021

An HR homerun!

Kyle Moninger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Attracting candidates
  • Selecting candidates based off criteria
  • Hiring process
  • Implementation can be long
  • Faster support turnaround
  • Collaboration across organization
Alissa Hamilton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • SmartRecruiters makes it very easy to post and update our job openings to multiple sites all at once: Indeed, LinkedIn, ZipRecruiter, Career Builder, Glassdoor, Monster, and various others.
  • I appreciate how useful the free version of SmartRecruiters is; it helps me source candidates with a limited budget.
  • I like being able to message groups of candidates all at once.
  • Searching for candidates who have applied is very simple and easy to do.
  • I'm not able to set up templates with the free version.
  • The resumes that candidates create through the SmartRecruiter system are too basic. If they upload their own; it's much better.
Sylvie Tehbelian | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • Easy to navigate, clean interface.
  • Good communication with recruitment and hiring managers.
  • Candidate rating system.
  • Easy to book interviews with candidates and hiring managers
  • Connection to Microsoft Teams
  • Adding a functionality where it is possible to parse a resume via Outlook.
  • When a candidate applies to more than one role and is hired to one role the rest of the applications should be eliminated so he/she doesn't remain available.
  • Address input in the profile section.
  • Sending job postings to other social media/job aggregators for free.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
  • Reporting - There are several fields that are not easily reported on in SmartRecruiters. They have made some significant improvements, but there are still inaccessible fields in the reporting tool that would help me avoid using another service to build my reports.
  • Posting Partners - SmartRecruiters has made recent changes in their contracts with high visibility platforms like LinkedIn and Indeed which may not fit with what I am trying to do or what I have done in the past.
  • Offer Templates - Creating a good looking offer template that goes to the recipient exactly the way it looks when I built it is nearly impossible. The import mechanism only accepts .doc (but really wants a .doc created in LibreOffice if you want spacing and paragraphing to work perfectly). In short, there is a lot of guessing to getting offer letters just right, unless you want a plain text offer letter (and who does?).
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Candidate page collects feedback, interview notes, and resume all in one place
  • Integrated email management keeps all communications together
  • Feedback form makes it easy for hiring panels to discuss observations
  • UI is not very snappy and sometimes is slow to move from candidate to candidate
  • More canned responses in form emails
  • More focus on keeping initial screening questions in one place
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has a simple learning curve for hiring managers.
  • It sets a very low barrier for candidates to apply.
  • SmartRecruiters is very modern and continues to evolve.
  • Its reporting is good, but there is room for improvement.
  • Their training on new features could be better.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • It has a nice modern design.
  • Most of the application is rather user-friendly.
  • It provides links to both documentation as well as communication with the candidate.
  • Speed. The cloud solution has a tendency to be solved.
  • Exporting of data. In some cases, it would be nice to consult data offline, which currently is not possible to do.
  • Random sorting of data. Different people that connect have the candidates sorted in different orders.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Everything is in one place. There is no need to jump in and out of different programs.
  • The entire hiring process is documented from start to finish in SmartRecruiters.
  • SmartRecruiters keeps you informed of applicants interested in your position as well as it lets you know any activity happening via email.
  • Sometimes you can get too many emails of notifications for new applicants.
  • I wish you should save part of the interview questions, but in instead you have to complete the entire document at one time.
  • Sometimes I've noticed the applicant's resume is not attached but in the body.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use when entering candidate's information, uploading documents, using templates for emails, etc.
  • Visually, it is easy to read through the information and navigate from one job to another.
  • Analytics are accurate and easy to find.
  • Glitches from time to time and have to refresh or re-start
  • The ability to add more templates to send out different types of correspondence through the platform
August 27, 2019

Great tool!

Joselyn Racusa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Handles end-to-end hiring process. You do not need to use another tool.
  • Easy to access and manage.
  • For internal hiring purposes, I would love to see the feature in which there is a notification email sent to the immediate manager of the employee once the employee submitted his application.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The user-facing interface is intuitive and extraordinarily navigable.
  • It has a robust scope of partnerships with other platforms like Indeed and LinkedIn, which broadens the pool of candidates to whom we have access.
  • Front-end customization of response templates and dispositions.
  • Batch processing of candidates would be nice. When we have over 1,000 candidates to review-- a quarter of which we can summarily dismiss due the candidates' physical location being dozens, if not hundreds of miles from our nearest territory (residing within the territory is the expectation)-- it would be beneficial and a more efficient process to have the ability to check a box next to each candidate and click on "Reject," rather than rejecting every one of them individually.
August 21, 2019

SmartRecruiters Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • SmartRecruiters does particularly well. It's easy to use.
  • SmartRecruiters does particularly well by connecting to other recruitment websites, such as Indeed, etc.
  • SmartRecruiters does particularly well in connecting to your own social media, such as facebook and twitter, etc.
  • It could allow for more jobs posts. Without an upgrade, currently, you can post up to 10.
  • It could allow similar jobs posts. If you have a nurse needed in many areas, you have to recreate the ad and find new ways to describe a nurse opening. It's very time-consuming.
September 25, 2018

Improvement in efficiency

Michelle Sexton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • I love the integration with Google calendar because everyone who is involved in the interview gets an invitation and it shows up on your calendar.
  • The use of auto-fill templates helps significantly and speeds up the time it takes to send an email to interested candidates.
  • The offer approval process is easy to edit and helps keep everyone on the same page.
  • Reporting features are very limited on SmartRecruiters. You're not able to run reports on what your team did throughout the week. Being able to track key performance indicators is very limited.
  • There's missing pieces on the app side of things. For instance, on the app you get a notification of if there's an offer you need to approve. On the website, you do not get a notification (only email notification). As a result of this, offer approvals get lost in emails.
  • I'd like to see more integration with text messaging. SmartRecruiters had mentioned they were in the works of creating text message notifications to confirm interviews and things like that. I haven't heard much more about it for the past 2-3 months, but this is something I'm very interested in.

SmartRecruiters Scorecard Summary

Feature Scorecard Summary

Recruiting / ATS (15)
82%
8.2
Job Requisition Management (98)
86%
8.6
Company Website Posting (102)
88%
8.8
Publish to Social Media (100)
85%
8.5
Job Search Site Posting (105)
83%
8.3
Customized Application Form (93)
87%
8.7
Resume Management (107)
85%
8.5
Duplicate Candidate Prevention (101)
82%
8.2
Candidate Search (109)
84%
8.4
Applicant Tracking (113)
88%
8.8
Collaboration (104)
85%
8.5
Task Creation and Delegation (89)
78%
7.8
Email Templates (101)
76%
7.6
User Permissions (97)
83%
8.3
Notifications and Alerts (108)
81%
8.1
Reporting (93)
66%
6.6

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is used by high-performance organizations for making the best hires. It has full functionality for recruitment marketing and collaborative hiring built on a cloud platform with an open marketplace for third party recruitment services. The vendor says, unlike the first generation applicant tracking systems it replaces, SmartRecruiters' recruiting software provides an amazing candidate experience, hiring managers actually want to use the product, and recruiters love them because they make their jobs easier. Additionally, the vendor says companies like Visa, Skechers, Atlassian, Equinox, and Alcoa use SmartRecruiters to make recruiting a competitive advantage.

SmartRecruiters Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Additional Features

  • Supported: LinkedIn Integration
  • Supported: Interview Scorecards
  • Supported: Multiple Brand support

SmartRecruiters Screenshots

View your candidate information on your desktop, or on the go via our mobile app.Analytics of your entire hiring process at your fingertips.Candidates can apply for jobs from their desktop or mobile device. All job postings are dynamic and mobile optimized.

SmartRecruiters Video

SmartRecruiters Integrations

SmartRecruiters Competitors

SmartRecruiters Pricing

Starting Price: $0

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
CorporateVaries, per FTEBilled annually
GlobalVaries, per FTEBilled annually
SmartStartFreeup to 10 active job postings

SmartRecruiters Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

How much does SmartRecruiters cost?

SmartRecruiters starts at $0.

What is SmartRecruiters's best feature?

Reviewers rate Company Website Posting and Applicant Tracking highest, with a score of 8.8.

Who uses SmartRecruiters?

The most common users of SmartRecruiters are from Enterprises and the Automotive industry.