SmartRecruiters Reviews

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Mark McCully | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We haven't had to use SmartRecruiters support very often because the product works quite well. We did have a few issues with some customizations and it took us a long time to talk to someone who could understand what we were trying to do and help us troubleshoot the issue.
April 21, 2021

An HR homerun!

Kyle Moninger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Although we have not had a strong need for support (we have only been using the software for about a year), the few times we've reached out to support, we have had pleasant interactions and fairly quick turnaround time. The support we received in the implementation process was excellent.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I would give this rating as it is the best platform for HR to solve their recruitment problems along with their team. As it has got multiple features to exposure. It has made my communication with hiring managers much easier, I don't need to write emails, neither they do. They like it very much. The rating card of the candidates after the Interview is the very best feature of it. Would love to use it again in Future
Score 7 out of 10
Vetted Review
Verified User
Review Source
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Support is good and basically we don't require the level of backend support from the technical team as the tool is quite customizable and the need for support is less as compared to other recruitment used in the firm .

SmartRecruiters Scorecard Summary

Feature Scorecard Summary

Recruiting / ATS (15)
Job Requisition Management (100)
Company Website Posting (104)
Publish to Social Media (102)
Job Search Site Posting (107)
Customized Application Form (95)
Resume Management (109)
Duplicate Candidate Prevention (103)
Candidate Search (111)
Applicant Tracking (115)
Collaboration (106)
Task Creation and Delegation (91)
Email Templates (103)
User Permissions (99)
Notifications and Alerts (110)
Reporting (95)

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is used by high-performance organizations for making the best hires. It has full functionality for recruitment marketing and collaborative hiring built on a cloud platform with an open marketplace for third party recruitment services. The vendor says, unlike the first generation applicant tracking systems it replaces, SmartRecruiters' recruiting software provides an amazing candidate experience, hiring managers actually want to use the product, and recruiters love them because they make their jobs easier. Additionally, the vendor says companies like Visa, Skechers, Atlassian, Equinox, and Alcoa use SmartRecruiters to make recruiting a competitive advantage.

SmartRecruiters Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Additional Features

  • Supported: LinkedIn Integration
  • Supported: Interview Scorecards
  • Supported: Multiple Brand support

SmartRecruiters Screenshots

View your candidate information on your desktop, or on the go via our mobile app.Analytics of your entire hiring process at your fingertips.Candidates can apply for jobs from their desktop or mobile device. All job postings are dynamic and mobile optimized.

SmartRecruiters Video

SmartRecruiters Integrations

SmartRecruiters Competitors

SmartRecruiters Pricing

Starting Price: $0

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
CorporateVaries, per FTEBilled annually
GlobalVaries, per FTEBilled annually
SmartStartFreeup to 10 active job postings

SmartRecruiters Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

How much does SmartRecruiters cost?

SmartRecruiters starts at $0.

What is SmartRecruiters's best feature?

Reviewers rate Applicant Tracking highest, with a score of 8.6.

Who uses SmartRecruiters?

The most common users of SmartRecruiters are from Enterprises and the Automotive industry.