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Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to …
Overview
What is SmartSearch ATS?
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
Recent Reviews
Popular Features
- Company Website Posting (17)3.030%
- Job Requisition Management (17)3.030%
- Resume Management (17)1.010%
- Job Search Site Posting (17)1.010%
Pricing
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What is SmartSearch ATS?
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
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What is SmartRecruiters?
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
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What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SmartSearch ATS?
SmartSearch is the flagship web-based talent acquisition and staffing management software from Advanced Personnel Systems Inc, that, while not as broadly used as some other software suites, is capable of delivering all of the features and capabilities (e.g. integration with outside services like Outlook, direct posting to job boards and sourcing via social networks, data/resume parsing and rich automation features) expected of applicant tracking systems. Live support representatives are available 24/7. Also, Advanced Personnel Systems offers a live, personalized demonstration of the software for those interested, as well as full "concierge" service throughout the implementation process.
SmartSearch ATS Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
SmartSearch ATS Competitors
SmartSearch ATS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
Reviewers rate Duplicate Candidate Prevention highest, with a score of 10.
The most common users of SmartSearch ATS are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(39)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to perform tasks such as building organizational charts and searching for specific locations or employees. This positive sentiment suggests that a significant number of reviewers appreciate the user-friendly design of the software.
Helpful Customer Support: Several users have praised SmartSearch's customer support team for being helpful and reliable. They have highlighted positive interactions with the staff, noting their knowledge and long-term experience in the industry. This indicates that the customer support provided by SmartSearch is highly valued by a considerable number of customers.
Efficiency-Boosting Features: Numerous reviewers have expressed satisfaction with SmartSearch's automated tasks, customizable reporting analytics, and search functions. These features are highly beneficial in streamlining processes, increasing efficiency, and saving time for users. The positive feedback suggests that many users find these functionalities valuable in optimizing their workflow within the software.
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Limited Export Options: Some users have found the export options in SmartSearch ATS to be limited, causing formatting issues when exporting jobs to platforms like Monster or Careerbuilder.
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User Interface and Ease of Use: Several reviewers have mentioned that while the user interfaces have improved, there is still room for ease of use improvements. The software can feel overwhelming due to the many functions and uses available, and some users have noted that certain features are unintuitive and challenging to learn.
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Technical Support Issues: Users have expressed frustration with spotty and delayed technical support from SmartSearch. This has caused difficulties when experiencing bugs, glitches, or other technical issues, as timely resolution is not always guaranteed.
Users frequently recommend SmartSearch for its versatility and ease of use. They appreciate that it is easy to navigate for new users and continues to improve without becoming clunky. The platform is praised for its simplicity, making it suitable for users who don't want a technical ATS. Additionally, SmartSearch is often recommended as a candidate tracking platform for Staffing and Recruiting firms. However, some users do note that finding tools and features can be difficult, suggesting that the platform may not be very user-friendly for beginners. Users also suggest that SmartSearch should improve troubleshooting and provide quicker technical support.
Attribute Ratings
Reviews
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September 30, 2015
SmartSearch ATS is SMART!
Score 10 out of 10
Vetted Review
Verified User
SmartSearch ATS is being used in my company both as an Applicant Tracking System for my RecruiterGuy.com contract recruiter/consulting business and as a Customer Records Management System for my public speaking business SpeakBill.com. It solves my problem of tracking jobs, candidates, managers, posting jobs for Internet Aggregators to scrape, and tracking activity for clients and my businesses.
- When a company is a new client, SmartSearch ATS does an excellent job of bringing functionality to their client very quickly, usually within a couple of weeks. Their training program is designed so even non-technical users may use their SmartSearch ATS quickly.
- The Customer Support Team at SmartSearch ATS are off the charts great for jumping on problems quickly and solving them. Sometimes the problems are created by other vendors who link with SmartSearch ATS. Even then SmartSearch resolves the problem. My advice? Expect a happy resolution the rare times you have a problem.
- The Development Team at SmartSearch ATS have been around for many years. While the fundamentals of the SmartSearch ATS software are mature, the nature of the ATS software business is constant change. SmartSearch ATS does a wonderful job staying up to date. There is no need to bleed at cutting edge. Give me up to date and stability any day! SmartSearch ATS provides both.
- When you create a new job posting, you are required to pick a field from "miscellaneous export information". Camera Operator and Makeup Artists are choices. Web Developers are not a choice. I don't get that.
94.66666666666667%
9.5
- My business is a small business. I have been a SmartSearch ATS client since 2004, through good economies and poor economies. The return on investment has to be there. SmartSearch ATS has a great return on my investment.
- As I mentioned previously the customer support at SmartSearch ATS is off the charts great! That means less down time and much more UP time!
- I am recognized as an expert in recruitment or talent acquisition. SmartSearch ATS helps me keep that recognition.
I have used many ATS. Some clients needed me to help them select their ATS. SmartSearch ATS (in my mind) kills many of the newer upstarts because they are a confident, mature ATS that focuses on the needs of their clients and provides unparalleled support.. Some ATS are selected more out of convenience than functionality. ADP ATS is one of those. As a Recruiter, I would much rather use SmartSearch ATS than ADP's product.
SmartSearch ATS is reliable, cost effective, up to date, and focused on their clients' needs. Nothing more needs to be said.
1
I am the owner, recruiter, consultant, trainer, and public speaker. SmartSearch ATS solves my tracking, posting, reporting, CRM, and resume storage needs.
SmartSearch ATS provides my support. This is a software product that only requires a person who understands basic technology to use easily. If the understanding is not there, SmartSearch ATS does a great job training that person or those people to become proficient. Any other ATS that requires a support staff is not cost efficient for a small to medium sized company.
- Posting positions for internet aggregators to scrape
- Tracking candidate activity
- Tracking resumes
- CRM for clients
- As a CRM for my public speaking business - SpeakBill.com
- Right now I feel I am fully utilizing SmartSearch ATS but I will try new solutions with this product when I face new problems.
Yes
It's been so long I do not remember the name of the ATS. Suffice it to say, they are no longer in business.
SmartSearch ATS provided my business with all of the functionality I needed in an applicant tracking system. Additionally the customer service is such a strong SmartSearch ATS strength that converting over to SmartSearch ATS was a pleasure - not a pain.
- Price
- Product Features
- Product Usability
- Product Reputation
- Third-party Reviews
For my business the single most important factor was confidence that SmartSearch ATS would take care of my business needs at a reasonable cost.
Actually I am happy with my process for selecting an ATS. I have been a third party recruiter since 1981. My process asks the right questions that enable me to make the best selection for my client or my business. SmartSearch ATS obviously is the best selection for my business since 2004.
- Implemented in-house
No
Change management was a small part of the implementation and was well-handled
SmartSearch ATS staff handled my change management to perfection so the transition was not an issue.
- None
No
Their support is premium at all times!
Once I had a suggestion in the middle of the night - nothing important really. In the middle of the night I heard back from the SmartSearch ATS CTO saying he had implemented the suggested change. I hope he is getting more sleep these days! Great support!
Yes
The very few bugs I've found were resolved quickly and to my satisfaction - even when it was caused by a vendor that linked to SmartSearch ATs. See my note about the middle of the night solution by the CTO.
SmartSearch ATS ALWAYS provides me with exceptional support. I believe I have documented that fairly well. If we could just figure out the miscellaneous export information that is controlled by a third party, life would be excellent!
- Loading resumes is easy.
- Searching resumes in my SmartSearch ATS is easy.
- Posting positions on RecruiterGuy.jobs is easy - and I also use it to demonstrate why clients should consider a .JOBS TDL.
- None
Yes
The SmartSearch ATS mobile interface works fine for me when I need it.
December 18, 2014
Smart Search from a Recruiters POV
Different divisions of the company use SmartSearch in different ways. I will explain how my division uses it. In our division, it is only recruiting and HR that uses SmartSearch at this time. I work with the recruiting department and we use it for the gathering, interviewing and hiring process of candidates. All resumes we receive are loaded into SmartSearch. These can then be searched or referenced when looking for qualified candidates for positions. All jobs are also loaded into the program and then posted on our company website and shared with a few others. We then track the progress of the interview process within the program. SmartSearch helps keep the recruiting department organized.
- It is adaptable/customizable. Our department has a very particular process we move through when interviewing and we were able to customize a hire track. As an individual, you can customize your workspace, showing specifically what you need in your "WIP" (works in progress) and "Dashboard."
- SmartSearch Outlook Toolbar. This handy little tool has saved me personally hours of work. If a candidate sends me a resume, with the click of one button, I can quickly load him into SmartSearch. You can also easily add emails to the "Notes" section to keep track of communication with the candidate.
- Web-based, therefore accessible from anywhere. If I am out of the office working, I can still get exactly what I need because it not sitting on my hard drive in my office.
- The search function is not perfect. Sometimes with a simple search of candidates in my area, I only get three results, even though I know for a fact there are others in the system. I know some of it has to do with what format the resume was loaded into SmartSearch.
- Candidates can apply for a job without attaching a resume. They have to fill out some basic information, but apparently are not required to submit a resume. It doesn't happen often, but we've had it happen a number of times.
- There are so many functions/uses for SmartSearch, it can be overwhelming. When I first started using it, there was no training program and I was taught as I went. There were so many things I didn't learn...I am still picking up on new things to this day. I have noticed that recently there have been some more tutorials and webinars added, but when I started, there were not many at all.
- Some of the export functions could be improved. When jobs are exported to Monster or Careerbuilder, they sometimes mess with the formatting. We always have to double check the posting to make sure that it does not look bad (extra spaces, font changes, etc).
- Increased employee efficiency. Recruiters can easily pull up the jobs they are working on and see candidates that are attached and where they are in the hiring process in a few easy clicks. When managers call for an update on their position, it is easily accessible. Making notes is simple and there are often prompts of emails to send to managers or candidates.
- In the same way, the customer service with our candidates is made easier through SmartSearch. At every step of the process, the ability to send emails is made available and templates are easily accessible.
SmartSearch was already in place before I started. Compared to other programs I have worked with, it is much nicer. It is streamlined, easy to use, good user interface, compatible with Outlook, has the ability to export and much more!
- The Outlook Toolbar is AMAZING! Love being able to send emails and resumes to SS with one quick click of a button.
- I like the Dashboard and WIP (works in progress). They provide the information I most likely need right up front.
- Attaching candidates to a job and documenting the interviewing/hiring process is easy.
- The search function is not perfect. Even with a simple search, I know there are resumes that are left out.
- Multiple candidate files. While there is a notice that shows up in the corner of the file, there is no warning when making a new file, only after.
- Notes do not always show up in order. They are sorted by day, but every once in a while the notes from a single day will be out of order.