SmartSearch ATS Usability, Reviews & Ratings 2024

Q: What are SmartSearch ATS's top competitors?

Bullhorn ATS & CRM , JobDiva , and iCIMS Talent Cloud are common alternatives for SmartSearch ATS.

Overview

What is SmartSearch ATS?

SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.

Recent Reviews

TrustRadius Insights

December 14, 2023

Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to …

Clunky Tool, but Highly Customizable

6 out of 10

October 07, 2021

Incentivized

SmartSearch was used across a 20 person + staffing agency. It is used as a candidate relationship management tool to track candidates, …

SmartSearch RULES!!

10 out of 10

October 19, 2020

SmartSearch is used across the entire organization. We use it as a sales/new business/client development tool and also as our candidate …

Great Value, Integrated Tool, Key Decision Making Support Application

9 out of 10

October 19, 2020

SmartSearch is used across our entire business as our applicant tracking system. We do requisition management including: related workflows …

Good Product but Room for Improvement

7 out of 10

October 19, 2020

HR uses SmartSearch as a repository of candidates (candidates apply via our external website and their information is stored in …

SmartSearch - efficiency, flexibility and features... This does a lot for your business.

10 out of 10

October 19, 2020

SmartSearch is being used primarily as our candidate intake, recruiting, applicant tracking and onboarding tool. Additionally we use it to …

SmartSearch is Great and a True Business Partner

10 out of 10

October 19, 2020

We utilize SmartSearch as our applicant tracking system (ATS) and contact/client tracking. SmartSearch integrates with our back office, so …

SmartSearch - Good entry level, but limited capabilities and spotty tech support.

1 out of 10

December 06, 2019

We use SmartSearch as our primary applicant, job and client tracking system.

Great ATS!

7 out of 10

May 10, 2018

Incentivized

We use SmartSearch as an applicant tracking system. SmartSearch also pushes out our job postings to multiple websites, including …

SmartSearch is a great ATS!

8 out of 10

November 06, 2017

Incentivized

As a recruitment process outsourcing company, we used SmartSearch for both our internal hires and customer candidate tracking. It was a …

Great System, Great Service

10 out of 10

December 23, 2015

We use SmartSearch ATS for our recruiting services as well as our CRM. It helps us keep our recruiting efforts in line and provides …

SmartSearch ATS is SMART!

10 out of 10

September 30, 2015

SmartSearch ATS is being used in my company both as an Applicant Tracking System for my RecruiterGuy.com contract recruiter/consulting …

review

8 out of 10

April 10, 2015

Incentivized

I am personally using it to create org charts. I just use it in HR.

Adaptable and User Friendly

7 out of 10

April 07, 2015

Incentivized

Smart Search is being used company-wide where I work. It makes sure we can retain information for qualified job seekers.

Most Flexible Product & Service

10 out of 10

March 18, 2015

After evaluating several other products in the market, we found SmartSearch to be most flexible one out there. We later on visited their …

Work Smarter not Harder, SmartSearch ATS is leading the pack in Efficiency!

8 out of 10

February 27, 2015

Incentivized

SmartSearch is being used across the organization as the primary applicant tracking system. In the staffing industry, an efficient ATS is …

Read all reviews

Popular Features

View all 15 features

Company Website Posting (17)
3.0
30%
Job Requisition Management (17)
3.0
30%
Resume Management (17)
1.0
10%
Job Search Site Posting (17)
1.0
10%

Return to navigation

Pricing

View all pricing

SmartSearch ATS

N/A

Unavailable

What is SmartSearch ATS?

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

3 people also want pricing

Alternatives Pricing

SmartRecruiters

Free

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

ADP Workforce Now

N/A

Unavailable

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Return to navigation

Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

3.4

Avg 8.0

3
Job Requisition Management
(17) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
3
Company Website Posting
(17) Ratings
Software allows postings to be displayed on the company website
1
Publish to Social Media
(13) Ratings
Software provides ability to publish postings to social media sites
1
Job Search Site Posting
(17) Ratings
Software provides ability to publish postings to top job search sites
9
Customized Application Form
(16) Ratings
Application form for applicants allowing capture of required information
1
Resume Management
(17) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
10
Duplicate Candidate Prevention
(16) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
3
Candidate Search
(17) Ratings
Search capabilities allows candidates with certain attributes to be located
3
Applicant Tracking
(17) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
1
Collaboration
(15) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
1
Task Creation and Delegation
(14) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
1
Email Templates
(16) Ratings
Software allows creation of standard email templates for communication with candidates
1
User Permissions
(16) Ratings
User permissions allow you to decide which information is viewable or editable by others
5.5
Notifications and Alerts
(13) Ratings
Notifications and reminders inform you of tasks to be completed
8
Reporting
(16) Ratings
Standard reports on key recruiting metrics such as time-to-fill

Return to navigation

Product Details

About
Competitors
Tech Details
FAQs

What is SmartSearch ATS?

SmartSearch is the flagship web-based talent acquisition and staffing management software from Advanced Personnel Systems Inc, that, while not as broadly used as some other software suites, is capable of delivering all of the features and capabilities (e.g. integration with outside services like Outlook, direct posting to job boards and sourcing via social networks, data/resume parsing and rich automation features) expected of applicant tracking systems. Live support representatives are available 24/7. Also, Advanced Personnel Systems offers a live, personalized demonstration of the software for those interested, as well as full "concierge" service throughout the implementation process.

SmartSearch ATS Features

Recruiting / ATS Features

Supported: Job Requisition Management
Supported: Company Website Posting
Supported: Publish to Social Media
Supported: Job Search Site Posting
Supported: Customized Application Form
Supported: Resume Management
Supported: Duplicate Candidate Prevention
Supported: Candidate Search
Supported: Applicant Tracking
Supported: Collaboration
Supported: Task Creation and Delegation
Supported: Email Templates
Supported: User Permissions
Supported: Notifications and Alerts
Supported: Reporting

SmartSearch ATS Competitors

SmartSearch ATS Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Bullhorn ATS & CRM, JobDiva, and iCIMS Talent Cloud are common alternatives for SmartSearch ATS.

Reviewers rate Duplicate Candidate Prevention highest, with a score of 10.

The most common users of SmartSearch ATS are from Mid-sized Companies (51-1,000 employees).

Return to navigation

Comparisons

View all alternatives

Compare with

Reviews and Ratings

(39)

January 31st 2024

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pros
Cons
Recommendations

Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to perform tasks such as building organizational charts and searching for specific locations or employees. This positive sentiment suggests that a significant number of reviewers appreciate the user-friendly design of the software.

Helpful Customer Support: Several users have praised SmartSearch's customer support team for being helpful and reliable. They have highlighted positive interactions with the staff, noting their knowledge and long-term experience in the industry. This indicates that the customer support provided by SmartSearch is highly valued by a considerable number of customers.

Efficiency-Boosting Features: Numerous reviewers have expressed satisfaction with SmartSearch's automated tasks, customizable reporting analytics, and search functions. These features are highly beneficial in streamlining processes, increasing efficiency, and saving time for users. The positive feedback suggests that many users find these functionalities valuable in optimizing their workflow within the software.

Limited Export Options: Some users have found the export options in SmartSearch ATS to be limited, causing formatting issues when exporting jobs to platforms like Monster or Careerbuilder.
User Interface and Ease of Use: Several reviewers have mentioned that while the user interfaces have improved, there is still room for ease of use improvements. The software can feel overwhelming due to the many functions and uses available, and some users have noted that certain features are unintuitive and challenging to learn.
Technical Support Issues: Users have expressed frustration with spotty and delayed technical support from SmartSearch. This has caused difficulties when experiencing bugs, glitches, or other technical issues, as timely resolution is not always guaranteed.

Users frequently recommend SmartSearch for its versatility and ease of use. They appreciate that it is easy to navigate for new users and continues to improve without becoming clunky. The platform is praised for its simplicity, making it suitable for users who don't want a technical ATS. Additionally, SmartSearch is often recommended as a candidate tracking platform for Staffing and Recruiting firms. However, some users do note that finding tools and features can be difficult, suggesting that the platform may not be very user-friendly for beginners. Users also suggest that SmartSearch should improve troubleshooting and provide quicker technical support.

Attribute Ratings

Reviews

(1-10 of 10)

Sort By *

Companies can't remove reviews or game the system. Here's why

October 19, 2020

SmartSearch RULES!!

David Burchette

Director, Recruiting Services and Delivery

SunTechPros Inc. (Information Technology & Services, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Usability

The system is very intuitive.

October 19, 2020

Great Value, Integrated Tool, Key Decision Making Support Application

EJ Meier

Vice President Human Resources, Global Operations

Gates Corporation (Industrial Automation, 10,001+ employees)

Score 9 out of 10

Vetted Review

Verified User

Usability

I can actually get in and use SmartSearch. Enough said. Once we were able to adopt it as our global standard, applied some custom development and standardized some training users found it easy to use. Our executive team including the C-Suite find the requisition workflow and offer management tools easy to use.

October 19, 2020

Good Product but Room for Improvement

Debbie Personette

Sr HRIS Analyst

EOG Resources (Oil & Energy, 1001-5000 employees)

Score 7 out of 10

Vetted Review

Verified User

Usability

The product is easy to use but they could use some help in the reporting capabilities.

October 19, 2020

SmartSearch - efficiency, flexibility and features... This does a lot for your business.

David Stafford

Vice President

L. J. Gonzer Associates (Staffing & Recruiting, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Usability

The product is pretty easy to pick up. Unlike some systems where every new release or update changes the interface and users have to 're-train' whenever there is an update. The interface remains consistent. This allows users to adapt to new features without feeling like they are starting from scratch with a new product each time. It does not have all of the bells and whistles some other systems may have to make it more intuitive however the training is excellent and they are always available if users have any questions. We have had no problem having new users become very efficient with the system very quickly.

October 19, 2020

SmartSearch is Great and a True Business Partner

Travis Medley

President

TalentZök (Staffing & Recruiting, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Usability

SmartSearch is extremely user friendly. Our new hires pick up on it quickly and always comment about the usability and how helpful the software is for them to do their job and do it efficiently.

December 06, 2019

SmartSearch - Good entry level, but limited capabilities and spotty tech support.

Verified User

Executive in Corporate

Staffing & Recruiting Company, 201-500 employees

Score 1 out of 10

Vetted Review

Verified User

Usability

I give this rating of 4 primarily because SmartSearch does not have the technical capabilities that other products do and we have had to spend lots of time figuring out how to work around that, because the built-in reports and functions are limited and the advanced functions and report writer are difficult to learn and use, and because the documentation does not include a road map of best practices or case studies or anything else to aide in figuring out how to get the most out of the system. They have tried to improve this over the years but it is still lacking.

September 30, 2015

SmartSearch ATS is SMART!

Bill Humbert

Contract Recruiter/Consultant/Trainer

GCommerceSolutions.com (Human Resources, 1-10 employees)

Score 10 out of 10

Vetted Review

Verified User

Usability

I've used SmartSearch ATS almost every day since 2004. It is easy, stable, and reliable.

March 18, 2015

Most Flexible Product & Service

Hadi Asgharzadeh

Managing Director

AZAD, Inc. (Information Technology and Services, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Usability

December 18, 2014

Smart Search from a Recruiters POV

Rachel Hamilton Probst

Recruiting Administrator

Belcan (Human Resources, 10,001+ employees)

Score 7 out of 10

Vetted Review

Verified User

Incentivized

Usability

There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.

August 19, 2014