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Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to …
Overview
What is SmartSearch ATS?
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
Recent Reviews
Popular Features
- Company Website Posting (17)3.030%
- Job Requisition Management (17)3.030%
- Resume Management (17)1.010%
- Job Search Site Posting (17)1.010%
Pricing
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What is SmartSearch ATS?
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
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- Premium Consulting/Integration Services
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What is SmartRecruiters?
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
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What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SmartSearch ATS?
SmartSearch is the flagship web-based talent acquisition and staffing management software from Advanced Personnel Systems Inc, that, while not as broadly used as some other software suites, is capable of delivering all of the features and capabilities (e.g. integration with outside services like Outlook, direct posting to job boards and sourcing via social networks, data/resume parsing and rich automation features) expected of applicant tracking systems. Live support representatives are available 24/7. Also, Advanced Personnel Systems offers a live, personalized demonstration of the software for those interested, as well as full "concierge" service throughout the implementation process.
SmartSearch ATS Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
SmartSearch ATS Competitors
SmartSearch ATS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
Reviewers rate Duplicate Candidate Prevention highest, with a score of 10.
The most common users of SmartSearch ATS are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(39)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to perform tasks such as building organizational charts and searching for specific locations or employees. This positive sentiment suggests that a significant number of reviewers appreciate the user-friendly design of the software.
Helpful Customer Support: Several users have praised SmartSearch's customer support team for being helpful and reliable. They have highlighted positive interactions with the staff, noting their knowledge and long-term experience in the industry. This indicates that the customer support provided by SmartSearch is highly valued by a considerable number of customers.
Efficiency-Boosting Features: Numerous reviewers have expressed satisfaction with SmartSearch's automated tasks, customizable reporting analytics, and search functions. These features are highly beneficial in streamlining processes, increasing efficiency, and saving time for users. The positive feedback suggests that many users find these functionalities valuable in optimizing their workflow within the software.
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Limited Export Options: Some users have found the export options in SmartSearch ATS to be limited, causing formatting issues when exporting jobs to platforms like Monster or Careerbuilder.
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User Interface and Ease of Use: Several reviewers have mentioned that while the user interfaces have improved, there is still room for ease of use improvements. The software can feel overwhelming due to the many functions and uses available, and some users have noted that certain features are unintuitive and challenging to learn.
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Technical Support Issues: Users have expressed frustration with spotty and delayed technical support from SmartSearch. This has caused difficulties when experiencing bugs, glitches, or other technical issues, as timely resolution is not always guaranteed.
Users frequently recommend SmartSearch for its versatility and ease of use. They appreciate that it is easy to navigate for new users and continues to improve without becoming clunky. The platform is praised for its simplicity, making it suitable for users who don't want a technical ATS. Additionally, SmartSearch is often recommended as a candidate tracking platform for Staffing and Recruiting firms. However, some users do note that finding tools and features can be difficult, suggesting that the platform may not be very user-friendly for beginners. Users also suggest that SmartSearch should improve troubleshooting and provide quicker technical support.
Attribute Ratings
Reviews
(1-25 of 31)Companies can't remove reviews or game the system. Here's why
October 07, 2021
Clunky Tool, but Highly Customizable
SmartSearch was used across a 20 person + staffing agency. It is used as a candidate relationship management tool to track candidates, recruiter who owned each candidate, interview notes, [etc.] It held the open requisitions for each job and would track candidate submittals through each req[uisition], tracking hiring managers, billing information, and client information.
October 19, 2020
SmartSearch RULES!!
Score 10 out of 10
Vetted Review
Verified User
SmartSearch is used across the entire organization. We use it as a sales/new business/client development tool and also as our candidate tracking system. We also use SmartSearch for the onboarding of new hires and ongoing management of our employees. SmartSearch serves all of our needs.
Score 9 out of 10
Vetted Review
Verified User
SmartSearch is used across our entire business as our applicant tracking system. We do requisition management including: related workflows for approval of all positions for hiring and requisition reporting. We also use it for our offer management and approval for all positions. We are in the process of finalizing data feeds from SMS for use in our Human Capital Analytics capabilities and also for global KPI recruitment performance activities. We are also finalizing the onboarding portal capabilities and front end data feeds to our Oracle HCMS.
October 19, 2020
Good Product but Room for Improvement
Score 7 out of 10
Vetted Review
Verified User
HR uses SmartSearch as a repository of candidates (candidates apply via our external website and their information is stored in SmartSearch), completing the hiring process (using e-sign and electronic document portal) and capturing offer letters for internal promotions/transfers. In addition, existing employees can apply to a position within our HR intranet and be attached to the position in SmartSearch for further review.
October 19, 2020
SmartSearch - efficiency, flexibility and features... This does a lot for your business.
Score 10 out of 10
Vetted Review
Verified User
SmartSearch is being used primarily as our candidate intake, recruiting, applicant tracking and onboarding tool. Additionally we use it to track employment and various HR functions and documentation. I solved the problem of obtaining and organizing a lot of information surrounding each candidate. It allowed us to also create a number of procedures in the form of 'traks' to move candidates and customers through our process in a consistent manner.
October 19, 2020
SmartSearch is Great and a True Business Partner
Score 10 out of 10
Vetted Review
Verified User
We utilize SmartSearch as our applicant tracking system (ATS) and contact/client tracking. SmartSearch integrates with our back office, so the vast majority of the work our business does in housed within the SmartSearch platform.
Score 1 out of 10
Vetted Review
Verified User
We use SmartSearch as our primary applicant, job and client tracking system.
May 10, 2018
Great ATS!
We use SmartSearch as an applicant tracking system. SmartSearch also pushes out our job postings to multiple websites, including CareerBuilder and our company website. SmartSearch allows us to track applicants all the way from application to hire, including adding candidates that have been sourced externally, through platforms such as LinkedIn Talent, Indeed, etc. Once an offer is extended by a client, we are able to use SmartSearch to initiate onboarding and track items such as AWGP, gross margin, and more.
November 06, 2017
SmartSearch is a great ATS!
As a recruitment process outsourcing company, we used SmartSearch for both our internal hires and customer candidate tracking. It was a great ATS and easy to use. User-friendly dashboards. As one of the administrators, adding new users and specifying their access requirements was a smooth process. As the scheduler of all internal interviews, it was an easy way to track when a candidate was ready for scheduling, when the interview was complete and great for sharing notes on the candidates.
December 23, 2015
Great System, Great Service
Score 10 out of 10
Vetted Review
Verified User
We use SmartSearch ATS for our recruiting services as well as our CRM. It helps us keep our recruiting efforts in line and provides excellent reporting and tracking of activities. As a CRM, its been very helpful with tracking pre-close and post-close clients. We are about to launch our marketing program utilizing the various tools in SmartSearch.
September 30, 2015
SmartSearch ATS is SMART!
Score 10 out of 10
Vetted Review
Verified User
SmartSearch ATS is being used in my company both as an Applicant Tracking System for my RecruiterGuy.com contract recruiter/consulting business and as a Customer Records Management System for my public speaking business SpeakBill.com. It solves my problem of tracking jobs, candidates, managers, posting jobs for Internet Aggregators to scrape, and tracking activity for clients and my businesses.
April 10, 2015
review
I am personally using it to create org charts. I just use it in HR.
April 07, 2015
Adaptable and User Friendly
Smart Search is being used company-wide where I work. It makes sure we can retain information for qualified job seekers.
March 18, 2015
Most Flexible Product & Service
Score 10 out of 10
Vetted Review
Verified User
After evaluating several other products in the market, we found SmartSearch to be most flexible one out there. We later on visited their site and met their executive. Their transparency and flexibility were keys to our selection process. The data migration from a totally different platform went VERY smoothly as they had done a great amount of preparation. The product has exceeded our expectation. This product is used by several departments in our firm including both front and back office staff members.
SmartSearch is being used across the organization as the primary applicant tracking system. In the staffing industry, an efficient ATS is instrumental in our success. SmartSearch is very user friendly and allows us to effectively streamline our applicant hire process.
February 25, 2015
Smart Search Review
It is used by the whole organization when the client does not posses or does not want us to share their ATS.
February 21, 2015
SmartSearch Review
SmartSearch was used as an applicant tracking system. It made our lives easier as recruiters. We were able to create searches based on our defined criteria to find the best suited candidates in a quick fashion.
February 20, 2015
Former user of SmartSearch ATS provides perspective
SmartSearch was our ATS starting in 1995, we have since retired it as of last fall. The entire Recruitment Dept used it and it was accessible to HR.
February 18, 2015
It does the job....
At Novotus, we use SmartSearch ATS as our internal applicant tracking system for hiring internally. We also use SmartSeach for our one-off clients that we hire a couple positions for sporadically. It is not being used across the entire organization. We use a lot of different applicant tracking systems for all of our different clients.
December 18, 2014
Smart Search from a Recruiters POV
Different divisions of the company use SmartSearch in different ways. I will explain how my division uses it. In our division, it is only recruiting and HR that uses SmartSearch at this time. I work with the recruiting department and we use it for the gathering, interviewing and hiring process of candidates. All resumes we receive are loaded into SmartSearch. These can then be searched or referenced when looking for qualified candidates for positions. All jobs are also loaded into the program and then posted on our company website and shared with a few others. We then track the progress of the interview process within the program. SmartSearch helps keep the recruiting department organized.
December 01, 2014
SmartSearch ATS
SmartSearch ATS is used by the HR department and by all hiring and project managers. It allows us to control and maintain communications and documentation to the hiring process per candidate, per project, and per manager/recruiter. Additionally, the reporting and dashboard functionality provide a visual for our activity including areas of weakness and strength. The workflow processes allow employees to apply directly online from our site, and the Outlook integration ensures efficiency between systems.
August 21, 2014
SmartSearch Review
Synerfac currently uses SmartSearch throughout the entire company to store, and manage candidate resumes to help ease the process of staffing. It is very helpful in keeping everything organized with candidate contact info, daily scheduling and current or past tasks worked on.
August 20, 2014
SS rocks.
It is being used by the company that I work for to manage the applicants. It is used across the whole organization.
August 20, 2014
SmartSearch Review
We use SmartSearch to put in our job requisitions we are recruiting for, and our candidates we find on job boards, LinkedIn, referrals, etc., pertaining to that specific job requisition. We use it across our organization from our Recruiters to our Account Executives to ensure that everyone sees all job requisitions and the candidates that have been submitted.
SmartSearch is being used by the organization as a whole. Its main purpose is to increase productivity throughout the company. As there are a lot of documents in play at an insurance company, a program like this brings a lot of value. The business problem it addresses is the lag that exists between way-points in the various business processes. With SmartSearch, there is a level of automation that significantly decreases this lag time, and diminishes the possibility of documents falling between the cracks.