SmartSearch Reviews

31 Ratings
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Score 1.5 out of 100

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Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
December 06, 2019

SmartSearch - Good entry level, but limited capabilities and spotty tech support.

Score 1 out of 10
Vetted Review
Verified User
Review Source

Support Rating

3
We are currently still waiting for a fix to why our jobs are not getting posted out to Zip Recruiter, it has been eleven weeks. While SmartSearch will respond to many things quickly and I am really appreciative of their tech support people who are lovely and talented, SmartSearch overall responsiveness can be spotty and as a small business that can really hurt. This current example is only one of several times where for some reason out of the blue they just don't respond.
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Bill Humbert | TrustRadius Reviewer
September 30, 2015

SmartSearch ATS is SMART!

Score 10 out of 10
Vetted Review
Verified User
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Support Rating

10
I believe that SmartSearch ATS deserves an 11 out of 10. In my experience (and I am technically competent for an English degree and published author), the overall support team at SmartSearch ATS deserves their recognition as a top support team. Even when I manage to find new and exciting technical challenges, the SmartSearch ATS team solves my problems. Their support is truly appreciated.
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Feature Scorecard Summary

Job Requisition Management (11)
5.0
Company Website Posting (11)
6.0
Publish to Social Media (8)
1.0
Job Search Site Posting (11)
1.1
Customized Application Form (10)
1.1
Resume Management (11)
6.0
Duplicate Candidate Prevention (11)
1.1
Candidate Search (11)
1.1
Applicant Tracking (11)
7.0
Collaboration (10)
9.5
Task Creation and Delegation (9)
1.1
Email Templates (10)
7.0
User Permissions (10)
1.1
Notifications and Alerts (9)
1.1
Reporting (10)
1.1

About SmartSearch

SmartSearch is the flagship web-based talent acquisition and staffing management software from Advanced Personnel Systems Inc, that, while not as broadly used as some other software suites, is capable of delivering all of the features and capabilities (e.g. integration with outside services like Outlook, direct posting to job boards and sourcing via social networks, data/resume parsing and rich automation features) expected of applicant tracking systems. Live support representatives are available 24/7. Also, Advanced Personnel Systems offers a live, personalized demonstration of the software for those interested, as well as full "concierge" service throughout the implementation process.
Categories:  Applicant Tracking

SmartSearch Features

Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureCustomized Application Form
Has featureResume Management
Has featureDuplicate Candidate Prevention
Has featureCandidate Search
Has featureApplicant Tracking
Has featureCollaboration
Has featureTask Creation and Delegation
Has featureEmail Templates
Has featureUser Permissions
Has featureNotifications and Alerts
Has featureReporting

SmartSearch Competitors

SmartSearch Support Options

 Free VersionPaid Version
Phone
Email
Video Tutorials / Webinar

SmartSearch Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web