Smartsheet Reviews

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351 Ratings
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Score 8.6 out of 100

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Reviews (1-25 of 46)

Jesse Bickel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Currently, Smartsheet is being as an alternative to Microsoft Project. We use this as a simple tool to create workflows and timelines. We often find that this product is easier to teach and share across the organization then MS Project. We use this across the whole organization but its deployment is limited to those who are task managers. This fills the gap between Excel spreadsheets and MS Project.
  • Smartsheet is simple to use! The learning curve is small.
  • Smartsheet is cloud-based so the flexibility is very suitable for mobile management.
  • Add to its toolset and take a few more features from MS Project to help with making dependencies more formula driven.
  • Smoother import and export to and from MS Excel.
If you live in project management every day I still believe MS Project is the proper tool that gives you the most options. However, if you are team lead and lead smaller projects and project management is just one of many functions of your job, this tool is for you. It far and away surpasses MS Planner but is not as complex as MS Project.
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Parker O'Very | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use Smartsheet in most departments. We use it for project management, scheduling, list management, and for some minor spreadsheet work. Sometimes we use it as a replacement for tools like Google Sheets, though it is not meant to be just a spreadsheet tool and does not work perfectly that way. It is much better described as a spreadsheet or data table version of Trello, JIRA, Asana, monday.com, etc.It is one of the most versatile and useful tools we have.
  • Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
  • Team collaboration. Multiple teammates can access and work on the same sheet at once.
  • Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
  • Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.
  • Project management. I wish you could assign multiple teammates to the same task/row.
  • It is much like a database. Columns are fields, rows are records. This is why formula capabilities are lacking.
The best uses I have found for Smartsheet have involved project management and content indexing. If you are looking to replace Google Sheets or Excel, this is not the right tool.
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Ann M. Frank | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Smartsheet for project management, but also for tracking various processes internally, like equipment rental and use. It is used departmentally but any time we introduce it to another employee or team they end up adopting it for their own use. It allows us to stay organized and communicate effectively. We especially like the ability to set updates for changes as needed. It then eliminates the need for futher emails and other communication - it's all done via Smartsheet.
  • Project management
  • Process management
  • Communication right from within the product
  • It can take a bit of time to set it up
  • It can take a bit of time to learn
  • Would be great if it had a user guide of some sort for training additional staff

Great for project management. Love it for process management and internal tracking. Easy to communicate with teammates

Less appropriate when you need a more visual/graphics based approach

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Garry Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
SmartSheet is used in several different aspects of project management. We track financial status as well as operational status in separate sheets, and use reports and dashboards to mash-up and report on the data in a consolidated view. It is used in a variety of departments, but not across the entire organization. Use is mostly centralized within project managers, account managers, and service directors. It primarily solves client-facing collaboration issues in project management. We have internal tools for tracking our projects, but SmartSheet gives us a simple, concise way to share and collaborate with our clients using data from our other internal systems.
  • Cross-team collaboration - Sharing with internal resources and external contacts is easy and permissions are clear.
  • Live on-demand reporting - If your data lives in SmartSheet, or in a location that is accessible from SmartSheet, your dashboards are always available.
  • Dashboard widgets are somewhat limited. There are enough options to be functional, but it is not an exhaustive list of widgets available for use.
  • Workspaces and individual files can't be used in tandem. You must choose one or the other for the storage of your sheet.
I often recommend SmartSheet to other colleagues. Its dynamic nature makes it very easy to adapt to your particular needs and style. Because it supports formulas, you can adapt many types of Excel sheets to use in SmartSheet, but it is capable of so much more than that. The collaborative sharing functions work great and the cloud-hosted platform is reliable and provides a consistent experience.
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Stephanie MacMillan | TrustRadius Reviewer
January 02, 2020

Smart to pick Smartsheet

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Smartsheet company-wide to manage a variety of topics including project timelines, accounting, and documents. In our specific department I utilize it to track our annual goals, project documents, brokerage invoices and projects. I use the relationship with Salesforce to make sure deals keep moving and information is correct across platforms.
  • Organize data
  • Track responses
  • Data sorting
  • Filters
I prefer Smartsheet over Excel and it's hard for me to say when using it is less appropriate because it is really that great. I love that I can share in real time with other users and it is extraordinarily helpful. I feel like the templates are better too. They have something for just about every need and if it's not exact, it's easy to manipulate.
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Shannon Allen | TrustRadius Reviewer
December 20, 2019

Smartsheet at its best!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Smartsheet to collaborate between different departments, such as our recruiting, operations, and hr departments. It is cloud-based and updates its self in real-time. It allows you to set filters such as editors and or viewers. I like being able to look at it anywhere. Instead, it is from the office or off sight.
  • It keeps everyone in the office up to date on certain changes that have been made in real-time.
  • It works similar to excel spreadsheet but is more cloud based.
  • Applying better navigation thru Smartsheet.
  • Formatting the cells.
Smartsheet would be well suited for an office/corporate environment. With its cloud-based technology, it allows the users to make changes and or edits in real-time so the rest of the office can see the updates. The customization is well maintained, allowing users to color-code certain areas within the worksheet. It also allows you to create filters to search for essential data quicker.
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William Cameron | TrustRadius Reviewer
September 25, 2019

Smartsheet for Construction

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it in the engineering department as a Piping Pre-Fab tracking log. We track piping from design and coordination thru spool drawing reviews to Fab Shop issues and ultimately final delivery to the site. Any member from our team knows exactly where each and every segment of the project is in its life cycle.
  • Multiple views available for each sheet like Gant Chart, Calendar, Grid and Card Views
  • Automation is the key, notifications to team members
  • The sheets can be viewed on PC's, tablets and phones
  • Ease of use
  • The interface changes frequently enough to keep you on your toes
  • Getting your automation set can be tedious
Smartsheet is perfect for live document and tracking purposes with multiple people involved at various levels within the project. When you are tracking multiple issues and/or tasks it is very powerful. If you are not collaborating with many people, it might be overkill however I think I would still use it.
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Madison Nelson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Several departments in the company utilize Smartsheet to track production and distribution of everything that we work with. It makes sure everyone is held accountable and everyone is up to date on information for every project that month. We also track assets that we bring in to work on these projects and share these sheets with other teams to make sure THEY are aware of what is in house, what is not and what to expect/when to expect it.
  • Being able to utilize and connect several people and teams to efficiently have a project flow
  • Organized and easy to use
  • Fast-working and adaptable when updated
  • I sometimes have a problem linking sheets. This comes and goes, but is a hassle
  • I'd love to see a easy to use calender sheet that could be shared
I track 100s of projects every month. I also track the production of assets as far into the future as 2021. Smartsheet helps me do that efficiently and without confusion. It also gives me the option of coordinating these projects with others so that they are informed; but I can give them certain rights to my sheets so they can't edit or upset the project by mistake. For project management, Smartsheet is my go-to. However, to create a slate or a way to brainstorm I would potentially use something else.
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Xenia Le Dinh, PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is being used by the Technical Project Managers to manage both small and complex hardware (NPI) projects with multiple supplier dependencies. Due to its ease of reporting and sharing information across departments it became an important tool when it comes to creating transparency and giving visibility to other departments on upcoming milestones and deliverables.
  • Using excel formulas can be helpful when it comes to customizing the sheet
  • Start and due date based on dependencies, aka changing one date will waterfall into changing all dependent tasks
  • Strong reporting functions
  • Customizable dashboard
  • Kanban view and usability can use some improvement
  • Changes are not seen by other collaborators in real time, ie one needs to save the changes in order for them to be viewed by others
Any large projects with many dependencies and programs with cross project dependencies. It's less appropriate for geographically dispersed teams that collaborate real time.
Read Xenia Le Dinh, PMP's full review
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Smartsheet to support project management within the company, giving access to specific project 'sheets' to the team members involved in its progress. We're able to provide each person the access type that matches their involvement in the project. As well as send them requests for information and updates directly from Smartsheet, which saves time from a management perspective and ensures all necessary info is added to the tool, rather than dispersed across an email. For a company that operates across different office locations, Smartsheet has been our solution to project management challenges that come up due to remote teams needing to work together closely.
  • Easy to use - as it follows the basic set up of Microsoft Excel. You can also upload Excel files to Smartsheet rather than starting a new sheet from scratch, which is very helpful.
  • Reminders and requests can be sent to team members directly from the tool, which is an enormous help and was one of the selling points for our company, specifically in choosing Smartsheet. The reminders/requests go to the team members' email addresses with a link to make the specific update to the required sheet, and once that is completed, the sheet owner is notified that their request has been fulfilled.
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
If you've encountered any issues managing a project with your standard tools, try Smartsheet. It's inexpensive and easy to use. Smartsheet is such a simple tool that I can't think of any situations where it isn't helpful to teams and beneficial overall to companies.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is used by our Project Management team to manage our project plans for our many clients. Smartsheet's easy-to-use UI will instantly feel familiar to anyone who has used MS Excel or any similar database tools. This interface allows new users to easily dive right in, without relying on tutorials like some of the other leading PM tools in the marketplace that are less intuitive and perhaps even overly-complex. I track project plans down to the task level in Smartsheet, and all of our project budgets are managed within the tool itself, as well.
  • Easy to use and intuitive
  • Sleek, clean user interface
  • Manages user groups, security, and permissions with ease
  • Parent / Child relationships at the 'sub-task' level could be easier to use. Sometimes i have issues 'rolling-up' data / numbers when I get below one level or two of sub-tasks. However it may just be user-error, as I have not had the time to investigate further or reference user manuals or tutorials.
  • Nothing else. Smartsheet works quite well and does not leave much to be desired.
Smartsheets is very well suited for building and managing project plans, no matter how simple or complex they are. Budgets are easily managed and maintained, as are scheduling dates and assigning users 'action items' and permissions, with cell-level security features available out of the box.

Smartsheets is well suited for collaboration. Multiple users, if given admin or editor privileges have the ability to make changes at once, avoiding issues that often can materialize regarding versioning errors typical, as a result of multiple authors or editors.

For project managers, smartsheets has multiple 'views' available, which can come in handy depending on your specific purpose. For those interested in seeing all of the details, the standard view is a table/spreadsheet type of view. For a more agile approach, or a simplified user view, their 'task-list' type view can help to easily view in a card-type of format and classify those tasks that have been 'completed' versus 'in-progress' , 'in qa' or other relevant category / classification. Other views include the Gannt chart view, which is helpful for seeing things in a calendar-like view, helpful in showcasing things like dependencies.

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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is being used to create department dashboards, for maintaining sales and engineering records, and for sharing internal and external information. We specifically use the data tracking for quality and warranty cases and records and for sales and marketing records of model numbers and requests for product accessories. This helps communicate the sales needs to engineering.
  • Sharing.
  • Project scheduling.
  • Graphs.
  • Equations.
Smartsheet is great for collaborative work, especially when working with remote or external teams. The main appeal is that Smartsheet is bob familiar in its interface as well as being cloud-based. With anything too technical, you run the risk of users not adopting the new technology. Almost all professionals are familiar with excel, which increases adoption and will assist collaboration.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is being used as a project management and collaboration tool in our IT department. In addition to project management activities, we are also using it for procurement management, budgeting, keeping a track of employee training records, etc. We also maintain contact information, including emergency contact information for all our employees.
  • Tracking project tasks.
  • Collaboration with different teams/departments working on the same project.
  • Simplifying some of the views.
  • Better reporting features.
Smartsheet is suited for organizations of any size. It can be used to track projects assigned to team, tasks assigned to individuals, resource allocation, dependencies between tasks, notifications when a task is due, etc.
It shouldn't be used as an ITSM solution like Change Management since it does not support ITIL Processed. This is strictly a project management and collaborative tool.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Smartsheet primarily as a project management tool for managing individual projects relating to the development of learning materials or software development. This is an excellent tool for managing timelines and communicating those with the client. We also use it for high-level strategic alignment across projects giving a roll-up view of status and performance.
  • Great for managing and updating timelines as projects evolve.
  • Good "extras" for communication, sharing, and file management.
  • Excellent use of dashboards for rolling up information across projects.
  • Creating and managing the dashboard can be a cumbersome and confusing process.
  • The product gets a lot of updates with new features that aren't always user-friendly.
  • The more features are added, the harder the tool is to use.
  • Smartsheet is excellent for managing projects. One way we use it is to create a baseline of project timing that we can measure against to know if we are ahead or behind schedule. The Gantt views are a helpful way to see timelines and get a high-level view of planned dates.
  • There tends to be a lot more manual manipulation of sheets than expected. Things can get out of date quickly if project managers don't stay on top of it. This requires daily interaction with the tool.
  • Licensing and permissions are a bit confusing. You don't know what features are unavailable to you until you try to use them.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Smartsheets as a project management tool in order to track our progress of upcoming marketing campaigns. Smartsheets allows us the capability of a multi-user viewable and editable platform which we go over in real-time status meetings. Smartsheets also allow you to track cell changes so you can see when/what the latest changes were.
  • Easy to use.
  • Multi-user functionality.
  • Live editing.
  • Can be laggy with updates.
  • If multiple users are in Smartsheet you need to refresh to see their changes.
Smartsheets is a great tool for project management and works well for status meetings when you're reviewing tasks and providing updates at the same time. It allows us all to follow along and easily edit the status of upcoming products. It can however be a little tricky with math formulas sometimes though.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
A number of our departments use it in our company, Operations, HR, IT, Revenue Cycle Management, etc. I am relatively new to using it as an HR leader but I have started using it with my team.
  • I love how easy it is to add comments so others can be updated.
  • Easy to add other users and send to my team for their review.
  • I really haven't run into areas where I have had a problem.
  • There have been some documents we want to restrict and we are still trying to figure out how to do that.
It seems to be an awesome solution for a leadership team to keep each other updated on major projects. We have a Doctor Communication spreadsheet and have a goal that all leaders are connecting with our Doctors 5 times per month. We go in and add our name to the month of the conversation then add notes so others can know the issues. That way they can decide whether to follow-up. We also highlight the doctors that need more communication.
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Alfred Vickman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is often used when handling cross-departmental projects. For instance, when managing the company's annual activities and billing. The software allows us to interact with similar task checklists in real-time when under conference calls. Above all, it offers the best security compared to Google Sheets.
  • The software allows us to attach files on cells within the sheet. Other softwares don’t have this feature.
  • Smartsheet has a feature called “Email Shared Users” which improves its reliability to notify users on the current updates.
  • Smartsheet has been designed in a way that it integrates comfortably with most management systems of different organizations.
  • This software has an outdated appearance when compared to its competitors, Google Sheets. The interface should be re-designed.
  • Smartsheet does not support the use of equations/functions within the sheet, as it is done on Google Sheets.
  • It sometimes takes too long to figure out how to log in using the company credentials depending on how the link to the sheet is set.
In my experience, Smartsheet has proven to be a great project
management tool, especially when a project is coordinated by a team. When storing a checklist of tasks to be completed, it is the best. Also, when users want
to give evidence after completing a task, the software has allowed them to attach files on the cell. I, however, consider it less effective when complex equations and functions are required.
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Evans Kyalo | TrustRadius Reviewer
August 01, 2019

Simply the Best

Score 10 out of 10
Vetted Review
Verified User
Review Source
Due to the decentralization of my organization and having different branches, collaboration was a nightmare. However, with Smartsheet, project coordination is much easier. Smartsheet is used primarily used in different activities. For instance, tracking and sharing time off and out of the office information, tracking and sharing information on projects as well as tracking all team members tasks. Also, this software has been used to organize and share documents, displaying notices and coordination among the HR groups
  • With Smartsheet, sharing information across the whole organization with due diligence has been realized. Departments
  • The software has all the required functionalities as opposed to the previous software which was used in the organization. It allows us to import and export excel, projects and other document formats.
  • When reporting from this software it's much easier. Data can be taken from multiple sheets and combined into a single report.
  • Gantt charts which are drawn using this software are poor in quality. This is in comparison to other software such as Microsoft Project.
  • It does not have all the basic formulas required in engineering calculations. This becomes a limitation when working on engineering projects.
  • Exporting of information from other sources such as Excel, Microsoft Word and PDFs is limited.
With Smartsheet, project coordination is much easier. Smartsheet is used primarily used in different activities. For instance, tracking and sharing time off and out of the office information, tracking and sharing information on projects as well as tracking all team members tasks. Also, this software has been used to organize and share documents, displaying notices and coordination among the HR groups
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Ravi Ansal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We were looking for a simple online project management tool that was simple to use and easy to learn, and Smartsheet had everything. It is kind of an online version of Excel with more features like Kanban cards and Gantt Charts.
  • Not much training required
  • Works like Excel
  • UX is perfect
  • Custom notifications are easy to maintain, not like Asana
  • Not like JIRA
  • Custom development is difficult
  • Licencing model can be better
It depends on the work. I would recommend Smartsheet for small and easy task management but not for IT or resource management. They are a very cheap alternative to any other similar option.
If they better configured resource management and capacity management, then Smartsheet might have more function.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Smartsheet in our Florida region of Picaboo Yearbooks outside sales. It addresses many problems, the main one being that we are able to fill in our contracts with our customer information from data we have or data the customer enters for us. We send a form to customers with important school information and dates. We then use Smartsheet as a way to collect and organize this information. Then, we implement Smartsheet labs to fill this information directly into DocuSign which cuts down the manual contract process.
  • Collect information via forms.
  • Store information in separate sheets.
  • Create visual views of the information we have to easily see what we're missing.
  • The number of sheets seems limited for the individual plan.
  • I think the UI could be improved.
Suited well for connecting with other applications. If you need your CRM and DocuSign contracts to be up to date Smartsheets is a great way to do this. You can edit and update information in one place and push it to the apps needed when you need to. You are also able to automate certain tasks which is an excellent time-saver.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It’s currently being owned and managed by one team (the production team) where we create timelines for our client's advertising campaigns. However, we have other departments (such as designers, writers, and developers)review the timelines within Smartsheet to approve.
  • There is a “predecessor” feature where you can put in the duration of a task and it will auto-populate the due date.
  • You can make templates in seconds.
  • It feels exactly like Excel so you don’t need to learn new functionalities, and it’s actually more intuitive.
  • You can ping individuals and leave comments for them within the timeline.
  • It’s hard to go back to an old version if you make a mistake.
  • If you attach a document to the sheet it’s difficult to manage version control.
  • Unlike a google doc, multiple users can be in the timeline at one time however only one version can be saved at any moment so you’re not seeing live updates.
It’s a fantastic tool for managing complex timelines that require independencies and multiple stakeholders. Smartsheet’s is extremely intuitive and customizable. For example, I manage schedules for the production of white papers, traffic drivers, and even chatbits. Each requires very different timelines and workflows, however, Smartsheet’s can fit any mold. Whether it’s a linear timeline or more product management workflow.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet has become a key communication tool for our corporate office and our 100 Dealers as well as our Field Representatives. We use Smartsheet to track orders, follow an approval process, and general feedback. So simple to create a link and a mobile form that we get requests weekly for new action items. Smartsheet is a great way for us to reach out and track feedback.
  • Quick Mobile forms
  • Excel Tracking and organization
  • Ability to take on document uploads
  • Personalized Mobile Templates
  • Logic to process Dynamic questions
  • Tab out results by time periods and or certain fields - Example - if this field = yes then place results on sheet 2
Organizations need quick ways to produce mobilized forms where the information can be gathered in one place. The extra approval logic, easy to use templates, coupled with the document upload feature makes Smartsheet a winner for us. The project management lite material is perfect for small in-house projects.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
The entire organization uses it as our project management tool as well as an external collaboration tool.
  • Collaboration with external users by using whitelists of domains or users
  • Integration with JIRA
  • Ability to have licenses users and just contributors
  • The increase in cost and their platform has been very frustrating
  • Lack of proper integration with Project files is less than ideal
  • More integrations with other applications
  • Easier collaboration on sheets that do not require refreshing or saving
I think it's a cool product but needs some improvements before I blanket recommend it. It's also very expensive.
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Christina Onolaja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is being used throughout many departments and users in our organization to collect, store and report on information such as employment applications, training registrations, and employee suggestions. We are also using it for project management to keep track of assigned staff, timelines and tasks to complete. With the notifications and alerts, Smartsheet allows us to keep track of a wide variety of tasks and organize our work.
  • The thing that made Smartsheet stand out to us from other project management solutions was how easy it is to use. The spreadsheet-like layout allows users to jump in and use it without much, if any, training. Once you are comfortable with the basic spreadsheet functions, you can dive into formulas and different layout options to make it as complex as you like.
  • Alerts and Notifications help keep you aware of changes made or when certain tasks are due. It's easy to end up with a multitude of sheets and lose track of where you stand or what is due. With the variety of ways that you can set up notifications and alerts, Smartsheet does the work for you.
  • I would love to see new features rolled out a little more quickly. Many users have been waiting for some time for the ability to multi-select items in a list.
Smartsheet is well suited for those with a desire to track projects and resources, without the intricacies of bulkier project management solutions. If you are a large organization with a significant number of employees to track, Smartsheet may be too simple.
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Cassidy Ebert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet was used by my organization's marketing and creative departments to track all of our information. We have Smartsheet docs for contact sheets, for scheduling, and for tracking. One of the things we used Smartsheet for was to track which film studios had purchased ad buys with our owners because we needed that information to know what materials we need to create. Every week, we would generate a report on this spreadsheet, which would sort the data and give us only the relevant information for our weekly meetings. We would search by which of our owners needed the content, and then by date, so that the correct liaisons could look at their sections and then know what to work on based on the date. We also linked many of our smartsheets to a large dashboard, which was created each month, that allowed each of us to input specific information into our own personal Smartsheet docs and all of this info, combined with everyone else's, would populate into the larger dashboard, which could be looked at as a whole. That way, we each only had to put in our information once, and it would update the master dash for everyone.
  • Generation reports - this is super simple to do and saves tons of time and effort. Instead of having to create reports every time you need one, we can generate a report any time and it is nearly instant.
  • Linking sheets - this saves us from duplication of efforts. We will never have to input the same data into two separate sheets, instead we can update one sheet and it will populate into the linked sheets.
  • Exporting documents - It is super simple to export documents into excel format so that they can be sent outside of our organization. It allows us to control what is internal, and what is shared externally.
  • I preferred the old design better, but am slowly getting used to the new design.
Smartsheet is great for managing information internally within your organization. It is very easy to link sheets together, and allow different parts of your company to work together easily and without duplication of efforts. For documents that are being sent externally, it is probably easier to go with a normal Excel document that is accessible for everyone.
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Feature Scorecard Summary

Task Management (93)
8.9
Resource Management (83)
8.0
Gantt Charts (79)
8.3
Scheduling (82)
8.4
Workflow Automation (71)
8.4
Team Collaboration (90)
9.0
Support for Agile Methodology (56)
8.5
Support for Waterfall Methodology (54)
8.4
Document Management (75)
8.0
Email integration (70)
8.2
Mobile Access (69)
8.3
Timesheet Tracking (44)
8.1
Change request and Case Management (48)
7.7
Budget and Expense Management (53)
8.2
Quotes/estimates (24)
7.6
Invoicing (21)
7.5
Project & financial reporting (39)
8.1
Integration with accounting software (18)
7.7

About Smartsheet

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Categories:  Project Management

Smartsheet Competitors

Smartsheet Technical Details

Operating Systems: Unspecified
Mobile Application:No