Smartsheet

Smartsheet

Top Rated
About TrustRadius Scoring
Score 8.2 out of 100
Top Rated
Smartsheet

Overview

Recent Reviews

Great for Smaller Projects!

6 out of 10
June 14, 2021
Smartsheet is a software as a service (SaaS) platform for collaboration and project management. It is used to assign tasks, track project …
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Smartsheet Rocks!!

10 out of 10
June 02, 2021
Smartsheet is being used by our Operations team's Project Managers to provide a collaborative, transparent plan that both the customer and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Scheduling (103)
    8.6
    86%
  • Team Collaboration (114)
    8.5
    85%
  • Task Management (118)
    8.4
    84%
  • Resource Management (101)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Introduction to Smartsheet
03:26
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Features Scorecard

Project Management

8.1
81%

Professional Services Automation

8.6
86%
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Introduction to Smartsheet

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Integration with accounting software highest, with a score of 9.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

(1-25 of 112)
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Ehud Lehavi | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated).
Score 7 out of 10
Vetted Review
Verified User
Review Source
Definitely a lot more intuitive and a lot less clunky and confusing. When I have to introduce Smartsheet to other team members who have experience with MS Project they are overwhelmed with how easy it is and feel a lot more engaged when developing their own workbooks
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the best training/certification program through their assets. Tools such as Power BI have more powerful features to display information or Jira has better alignment with Agile Methodology practices and Software Development Projects.
Abigail Selebe | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. However when you compare them on price, Microsoft 365 definitely has more value than Smartsheet.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
David Chamberlain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It has been my favorite alternative; I can control Smartsheet from my mobile device since, as a manager, it allows me to visualize the files made through it, with the convenience of any time and space.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Price and ease of collaboration was the deciding factor and since we made this decision quite awhile ago, Microsoft Project's collaboration features were not there yet, making Smartsheet the clear winner. Many of our Project Manager were comfortable working with Microsoft Project and they were able to easily make the switch to Smartsheet, with its familiar UI.
Duane Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Smartsheet makes it simple to plan and budget on projects, streamline business workflows and improve overall customer service. The pricing plans are affordable and businesses that implement Smartsheet enjoy tremendous long-term value. Employee work performance is boosted and tasks that destroy productivity are no longer an issue and information is handled down at a precise time.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Basecamp was a little too complex compared to Spreadsheet. Part of Basecamp's issue is that it tries to be many things to many people. Smartsheet first and foremost is a project management tool. It doesn't pretend to be anything else. Sometimes I wonder if Basecamp is trying to be more than a project management tool.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I believe Smartsheet is much easier to use than Asana. There is a better way to collaborate with colleagues and track your progress on projects. There is a better structure on how to set up your system. It has better filters to see what you have accomplished vs what is open and needs attention.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is an exceptionally robust and ,offer unique hybrid solution to manage projects and automate workflows that is based on accurate data. It offers better time-saving functions that speeds up delivery of projects on schedule and using the allocated resources.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Before utilizing Smartsheet we utilized a combination of Quip and an in-house developed task management tool. Even though we did not utilize Smartsheet for all of our project management needs it did provide a useful structure for planning a schedule for routine tasks and tracking completion of those tasks. It also provided useful file storage and data visualization functionality.
Score 4 out of 10
Vetted Review
Verified User
Review Source
Other software's are more geared towards the construction process while Smartsheet is more geared to generic Project Management, no specific to the construction industry. We are using Smartsheet to communicate with our client and not to manage construction so from that standpoint it has worked well however I would likely not use Smartsheet over Procore or Newforma for our in-house management of projects.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I prefer the more traditional usability of Smartsheet. It's like Microsoft Project or Excel, but far easier for my organization to access. We don't currently have it set up as our resource manager or integrate it with our timesheets (our problem, not Smartsheet), and I think there's a lot we could unpack and get more use out of.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is much easier to collaborate on than Microsoft or Primavera in terms of scheduling software, but lacks the customizability of its competitors. You can also much easier link projects together when master scheduling which is a huge advantage compared to Microsoft project or primavera. Those two programs would be the biggest competitors and do not have that feature or at least its not as easy to use.
Score 10 out of 10
Vetted Review
Verified User
Review Source
All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection:
  1. Ease of use - so similar to Excel everyone can figure it out.
  2. Flexible architecture lends itself to many different use cases beyond traditional project management.
  3. Extremely attractive licensing model where unlicensed users can access all necessary functions to fully participate in project management.
Michael Rastall, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course of action to avoid going beyond the deadline for their completion.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet was the most cost-effective option we found, and least complex. It's simple to get used to and onboard colleagues too. Functionalities are similar to Excel, and sheets can be uploaded from prior Excel files. Overall it seemed to be the best option, and this proved to be the case throughout our use of the tool over the past two years.
Joshua Melder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability to do so much more than just data reporting. The platform offers project management solutions such as Gannt charts, reminders, and tools to better understand and keep projects moving and on-time. Overall, I choose Smartsheet because the platform is consistently being upgraded with new features and has a passionate user-base ready to solve problems.
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