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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Recent Reviews

TrustRadius Insights

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (121)
    8.7
    87%
  • Scheduling (106)
    8.6
    86%
  • Team Collaboration (117)
    8.5
    85%
  • Gantt Charts (104)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

6.5
Avg 7.4
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Resource Management highest, with a score of 8.9.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(842)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.

Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.

Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.

Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.

Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.

Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.

Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.

Attribute Ratings

Reviews

(1-25 of 114)
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Score 10 out of 10
Vetted Review
Verified User
Asana and monday.com are typical project management tools where resources can be tracked based on the tasks, etc. Smartsheet does exactly the same but additionally allows people outside of PM to automate their data collaboration with other employees. The solutions that Smartsheet can do are clickable and no coding skills are required.
Syed Ghufran Hassan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Smartsheet is user friendly with easy to use templates as compared to Microsoft Project. Other thing is collaboration which cannot be achieved in Microsoft Project. Smartsheet has different types of pricing for different types of users but Microsoft Project only offers subscription as Microsoft suite based product. Also there is high degree of flexibility in terms of integration of different documents like google drive as compared to Microsoft Project.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Compared to MS Project, which is the tool I used in the past for managing projects, I strongly prefer Smartsheet. I have turned down job opportunities that require projects to be managed with MS Project, rather than Smartsheet, because just maintaining the project plan can add unnecessary complexity that is not needed. I do not want to have to read tutorials to create a project plan that does what I need it to do. For these reasons, my go-to is Smartsheet - which does not leave anything to be desired for me personally in my project management roles.
Ehud Lehavi | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated).
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Definitely a lot more intuitive and a lot less clunky and confusing. When I have to introduce Smartsheet to other team members who have experience with MS Project they are overwhelmed with how easy it is and feel a lot more engaged when developing their own workbooks
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the best training/certification program through their assets. Tools such as Power BI have more powerful features to display information or Jira has better alignment with Agile Methodology practices and Software Development Projects.
Abigail Selebe | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. However when you compare them on price, Microsoft 365 definitely has more value than Smartsheet.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
David Chamberlain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It has been my favorite alternative; I can control Smartsheet from my mobile device since, as a manager, it allows me to visualize the files made through it, with the convenience of any time and space.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Price and ease of collaboration was the deciding factor and since we made this decision quite awhile ago, Microsoft Project's collaboration features were not there yet, making Smartsheet the clear winner. Many of our Project Manager were comfortable working with Microsoft Project and they were able to easily make the switch to Smartsheet, with its familiar UI.
Duane Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet makes it simple to plan and budget on projects, streamline business workflows and improve overall customer service. The pricing plans are affordable and businesses that implement Smartsheet enjoy tremendous long-term value. Employee work performance is boosted and tasks that destroy productivity are no longer an issue and information is handled down at a precise time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Basecamp was a little too complex compared to Spreadsheet. Part of Basecamp's issue is that it tries to be many things to many people. Smartsheet first and foremost is a project management tool. It doesn't pretend to be anything else. Sometimes I wonder if Basecamp is trying to be more than a project management tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I believe Smartsheet is much easier to use than Asana. There is a better way to collaborate with colleagues and track your progress on projects. There is a better structure on how to set up your system. It has better filters to see what you have accomplished vs what is open and needs attention.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is an exceptionally robust and ,offer unique hybrid solution to manage projects and automate workflows that is based on accurate data. It offers better time-saving functions that speeds up delivery of projects on schedule and using the allocated resources.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Before utilizing Smartsheet we utilized a combination of Quip and an in-house developed task management tool. Even though we did not utilize Smartsheet for all of our project management needs it did provide a useful structure for planning a schedule for routine tasks and tracking completion of those tasks. It also provided useful file storage and data visualization functionality.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Other software's are more geared towards the construction process while Smartsheet is more geared to generic Project Management, no specific to the construction industry. We are using Smartsheet to communicate with our client and not to manage construction so from that standpoint it has worked well however I would likely not use Smartsheet over Procore or Newforma for our in-house management of projects.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I prefer the more traditional usability of Smartsheet. It's like Microsoft Project or Excel, but far easier for my organization to access. We don't currently have it set up as our resource manager or integrate it with our timesheets (our problem, not Smartsheet), and I think there's a lot we could unpack and get more use out of.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is much easier to collaborate on than Microsoft or Primavera in terms of scheduling software, but lacks the customizability of its competitors. You can also much easier link projects together when master scheduling which is a huge advantage compared to Microsoft project or primavera. Those two programs would be the biggest competitors and do not have that feature or at least its not as easy to use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Basecamp for our day-to-day in-house operations, but need a more "rigid" structure (spreadsheet) for managing projects with clients. Everything is in one place in Smartsheet and clients are able to find and use it easily.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection:
  1. Ease of use - so similar to Excel everyone can figure it out.
  2. Flexible architecture lends itself to many different use cases beyond traditional project management.
  3. Extremely attractive licensing model where unlicensed users can access all necessary functions to fully participate in project management.
Michael Rastall, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course of action to avoid going beyond the deadline for their completion.
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