Smartsheet Reviews

<a href='' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
371 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Filtered By:

Reviews (1-6 of 6)

Courtney Barringer | TrustRadius Reviewer
September 30, 2015

Smartsheet Hits (and Misses) – A Communications Perspective

Score 8 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

Know your team roles and the expectations of your supervisor—from the top down. Implementing Smartsheet was definitely an iterative process that required (and still requires) maintenance and fine-tuning. Although we have a new working tool and process, I expect that we will continue to improve both through the next few years.
Read Courtney Barringer's full review
Stephanie Carpenter | TrustRadius Reviewer
August 19, 2015

A cornerstone to our small business success!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Read Stephanie Carpenter's full review
Anonymous | TrustRadius Reviewer
April 04, 2014

Smartsheet Is.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

Work with the Smartsheet support team to get the best overall. If no one in your organization has used Smartsheet before, the support team will get things started. We had a couple of people who had used this product before and it was a great help in getting our framework together how we wanted to use it.
Read this authenticated review

Feature Scorecard Summary

Task Management (94)
Resource Management (84)
Gantt Charts (80)
Scheduling (83)
Workflow Automation (72)
Team Collaboration (91)
Support for Agile Methodology (57)
Support for Waterfall Methodology (55)
Document Management (75)
Email integration (71)
Mobile Access (70)
Timesheet Tracking (45)
Change request and Case Management (49)
Budget and Expense Management (54)
Quotes/estimates (25)
Invoicing (21)
Project & financial reporting (40)
Integration with accounting software (18)

About Smartsheet

Smartsheet is an online project management and collaboration tool from in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Competitors

Smartsheet Technical Details

Operating Systems: Unspecified
Mobile Application:No