Smartsheet

Smartsheet Reviews

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Reviews
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Courtney Barringer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Know your team roles and the expectations of your supervisor—from the top down. Implementing Smartsheet was definitely an iterative process that required (and still requires) maintenance and fine-tuning. Although we have a new working tool and process, I expect that we will continue to improve both through the next few years.
Stephanie Carpenter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
April 04, 2014

Smartsheet Is.

Score 9 out of 10
Vetted Review
Verified User
Review Source
Work with the Smartsheet support team to get the best overall. If no one in your organization has used Smartsheet before, the support team will get things started. We had a couple of people who had used this product before and it was a great help in getting our framework together how we wanted to use it.

Smartsheet Scorecard Summary

Feature Scorecard Summary

Project Management (14)
83%
8.3
Task Management (125)
87%
8.7
Resource Management (109)
79%
7.9
Gantt Charts (108)
87%
8.7
Scheduling (111)
85%
8.5
Workflow Automation (99)
80%
8.0
Team Collaboration (121)
87%
8.7
Support for Agile Methodology (80)
79%
7.9
Support for Waterfall Methodology (76)
82%
8.2
Document Management (101)
78%
7.8
Email integration (97)
83%
8.3
Mobile Access (95)
80%
8.0
Timesheet Tracking (64)
85%
8.5
Change request and Case Management (68)
82%
8.2
Budget and Expense Management (75)
82%
8.2
Professional Services Automation (4)
84%
8.4
Quotes/estimates (44)
80%
8.0
Invoicing (37)
84%
8.4
Project & financial reporting (60)
83%
8.3
Integration with accounting software (33)
87%
8.7

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Introduction to Smartsheet

Smartsheet Competitors

Smartsheet Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Individual$14Per Month
Business$25Per User / Per Month
EnterpriseContact Sales
PremierContact Sales

Smartsheet Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

What are Smartsheet's top competitors?

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

What is Smartsheet's best feature?

Reviewers rate Task Management and Gantt Charts and Team Collaboration highest, with a score of 8.7.

Who uses Smartsheet?

The most common users of Smartsheet are from Mid-size Companies and the Computer Software industry.