Smartsheet

Smartsheet Reviews

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December 30, 2020

Smartsheet Supporter

Score 9 out of 10
Vetted Review
Verified User
Review Source
I am a huge proponent of this platform and all the benefits that come from utilizing it to its fullest extent. The biggest hurdle i have had is getting internal staff to adopt new processes.
Courtney Barringer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Stephanie Carpenter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our company has come to trust Smartsheet and constantly relies on it to organize and communicate between associates and clients. It has been a cornerstone in our efficiency and success in managing our project flow and deadline goals. We continue to find new ways to integrate it into all aspects of our business and customer interaction.
Kris Walsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
Kristin Komassa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
At this point we are increasing our usage of the program and looking for additional ways to integrate it in our daily business. The cost vs. the improvements/benefits we have experienced is so nominal that there is no question on continuing with the platform.
Dayna Waytashek | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
As a Project Manager who owns much of the processes that are integrated into our organization, I am constantly reviewing systems and products that may increase efficiencies and cross functional transparency. I am in an industry that is constantly changing and for such reasons need to ensure that I have the most robust system that will help me with the above listed items. I believe that I will continue using SmartSheet but this will greatly depend upon how other systems increase their capabilities.
Randi Bradley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I implemented Smartsheet at my prior company and it was released company wide to use for all implementation. That subscription is still active and renewed monthly. I am currently not in a position with my new firm where we could utilize a software such as Smartsheet. If the opportunity should arise, it will be at the top of my list to recommend to my firm.
Laura Stratford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
My hands are tied to a certain degree because my company has contracted with Salesforce, but for other projects or my outside business ventures I would be happy to use Smartsheet. I think it's an easy, efficient, and effective way to collaborate when you can't always be in the same place as your collaborators.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Since Smartsheet does not give the user the option to export their work into anything other than a pdf, we will likely continue to use this product to maintain access to our project plans. However Smartsheet deserves a high rating for ease of use and user-friendly and responsive customer service staff.

Smartsheet Scorecard Summary

Feature Scorecard Summary

Project Management (14)
83%
8.3
Task Management (125)
87%
8.7
Resource Management (109)
79%
7.9
Gantt Charts (108)
87%
8.7
Scheduling (111)
85%
8.5
Workflow Automation (99)
80%
8.0
Team Collaboration (121)
87%
8.7
Support for Agile Methodology (80)
79%
7.9
Support for Waterfall Methodology (76)
82%
8.2
Document Management (101)
78%
7.8
Email integration (97)
83%
8.3
Mobile Access (95)
80%
8.0
Timesheet Tracking (64)
85%
8.5
Change request and Case Management (68)
82%
8.2
Budget and Expense Management (75)
82%
8.2
Professional Services Automation (4)
84%
8.4
Quotes/estimates (44)
80%
8.0
Invoicing (37)
84%
8.4
Project & financial reporting (60)
83%
8.3
Integration with accounting software (33)
87%
8.7

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Introduction to Smartsheet

Smartsheet Competitors

Smartsheet Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Individual$14Per Month
Business$25Per User / Per Month
EnterpriseContact Sales
PremierContact Sales

Smartsheet Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

What are Smartsheet's top competitors?

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

What is Smartsheet's best feature?

Reviewers rate Task Management and Gantt Charts and Team Collaboration highest, with a score of 8.7.

Who uses Smartsheet?

The most common users of Smartsheet are from Mid-size Companies and the Computer Software industry.