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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Recent Reviews

TrustRadius Insights

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Scheduling (105)
    8.5
    85%
  • Team Collaboration (116)
    8.3
    83%
  • Task Management (120)
    8.2
    82%
  • Gantt Charts (103)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.7
Avg 7.5

Professional Services Automation

Features that support professional services organizations

6.6
Avg 7.4
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Resource Management highest, with a score of 8.8.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(817)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.

Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.

Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.

Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.

Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.

Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.

Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.

Attribute Ratings

Reviews

(1-23 of 23)
Companies can't remove reviews or game the system. Here's why
December 30, 2020

Smartsheet Supporter

Score 9 out of 10
Vetted Review
Verified User
I am a huge proponent of this platform and all the benefits that come from utilizing it to its fullest extent. The biggest hurdle i have had is getting internal staff to adopt new processes.
Courtney Barringer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Stephanie Carpenter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our company has come to trust Smartsheet and constantly relies on it to organize and communicate between associates and clients. It has been a cornerstone in our efficiency and success in managing our project flow and deadline goals. We continue to find new ways to integrate it into all aspects of our business and customer interaction.
Kris Walsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
Kristin Komassa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
At this point we are increasing our usage of the program and looking for additional ways to integrate it in our daily business. The cost vs. the improvements/benefits we have experienced is so nominal that there is no question on continuing with the platform.
Randi Bradley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I implemented Smartsheet at my prior company and it was released company wide to use for all implementation. That subscription is still active and renewed monthly. I am currently not in a position with my new firm where we could utilize a software such as Smartsheet. If the opportunity should arise, it will be at the top of my list to recommend to my firm.
Dayna Waytashek | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
As a Project Manager who owns much of the processes that are integrated into our organization, I am constantly reviewing systems and products that may increase efficiencies and cross functional transparency. I am in an industry that is constantly changing and for such reasons need to ensure that I have the most robust system that will help me with the above listed items. I believe that I will continue using SmartSheet but this will greatly depend upon how other systems increase their capabilities.
Laura Stratford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
My hands are tied to a certain degree because my company has contracted with Salesforce, but for other projects or my outside business ventures I would be happy to use Smartsheet. I think it's an easy, efficient, and effective way to collaborate when you can't always be in the same place as your collaborators.
April 04, 2014

Smartsheet Is.

Score 9 out of 10
Vetted Review
Verified User
An 8 only because I am with a new company and I'm working to get the to adopt it. I will most likely continue to use it even if I have to pay for it myself.
Score 9 out of 10
Vetted Review
Verified User
Since Smartsheet does not give the user the option to export their work into anything other than a pdf, we will likely continue to use this product to maintain access to our project plans. However Smartsheet deserves a high rating for ease of use and user-friendly and responsive customer service staff.
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