Smartsheet

Smartsheet

Top Rated
About TrustRadius Scoring
Score 8.2 out of 100
Top Rated
Smartsheet

Overview

Recent Reviews

Great for Smaller Projects!

6 out of 10
June 14, 2021
Smartsheet is a software as a service (SaaS) platform for collaboration and project management. It is used to assign tasks, track project …
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Smartsheet Rocks!!

10 out of 10
June 02, 2021
Smartsheet is being used by our Operations team's Project Managers to provide a collaborative, transparent plan that both the customer and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Scheduling (103)
    8.6
    86%
  • Team Collaboration (114)
    8.5
    85%
  • Task Management (118)
    8.4
    84%
  • Resource Management (101)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Smartsheet, and make your voice heard!

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Introduction to Smartsheet
03:26
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Features Scorecard

Project Management

8.1
81%

Professional Services Automation

8.6
86%
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Introduction to Smartsheet

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Integration with accounting software highest, with a score of 9.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

(1-12 of 12)
Companies can't remove reviews or game the system. Here's why
Mohamed Emam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
10
Smartsheet is integrated with OKTA service so they are capable to solve issues related to the integration process to OKTA and fix any logging to Smartsheet through OKTA but for Smartsheet internal issues, we are contacting Smartsheet support directly through creating troubleshoot tickets and the Smartsheet team referring back to us in case they will fix the existing issue.
Taylor Walsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
2
The two people we have managing the back end of Smartsheet have excellent attention to detail and can analyze processes to identify all steps before beginning to build. They can also troubleshoot and must be good at communicating corrective action to tech support and users alike.
December 30, 2020

Smartsheet Supporter

Score 9 out of 10
Vetted Review
Verified User
Review Source
1
Currently I am the only internal team member that is a subject matter expert, that said, it's easy to be self-taught, if time allows. An understanding of data collection and how processes and supporting tools work together is key.
Courtney Barringer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
To use Smartsheet, one needs the ability to think from a "high-level" down, be organized, be consistent, be scheduled, and have an interest to improve (via use of Smartsheet tutorials and webinars). Because Smartsheet can capture any information you wish, if you have projects with similar information you are tracking, you must be careful in determining which information should be captured. It is possible to capture to much that is not efficient to use.
Stephanie Carpenter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
2
Honestly there is very little skills required to support Smartsheet. Smartsheet is hugely self supported by its easy user interface, templates, and user demonstrations. There are people within our organization who are more experienced with it than others and are there to support users and guide through any questions or problems as they arise.
Kris Walsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
1
Desire to help others and point out the obvious. Everything you need to get rolling is there. You just have to look. If you want to take it to the next level, someone that's good at Excel formulas can make Smartsheet extremely valuable. A Python developer can make Smartsheet irresistible.
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