Smartsheet

Smartsheet Reviews

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Reviews
(1-11 of 11)

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Taylor Walsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
2
The two people we have managing the back end of Smartsheet have excellent attention to detail and can analyze processes to identify all steps before beginning to build. They can also troubleshoot and must be good at communicating corrective action to tech support and users alike.
December 30, 2020

Smartsheet Supporter

Score 9 out of 10
Vetted Review
Verified User
Review Source
1
Currently I am the only internal team member that is a subject matter expert, that said, it's easy to be self-taught, if time allows. An understanding of data collection and how processes and supporting tools work together is key.
Courtney Barringer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
To use Smartsheet, one needs the ability to think from a "high-level" down, be organized, be consistent, be scheduled, and have an interest to improve (via use of Smartsheet tutorials and webinars). Because Smartsheet can capture any information you wish, if you have projects with similar information you are tracking, you must be careful in determining which information should be captured. It is possible to capture to much that is not efficient to use.
Stephanie Carpenter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
2
Honestly there is very little skills required to support Smartsheet. Smartsheet is hugely self supported by its easy user interface, templates, and user demonstrations. There are people within our organization who are more experienced with it than others and are there to support users and guide through any questions or problems as they arise.
Kris Walsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
1
Desire to help others and point out the obvious. Everything you need to get rolling is there. You just have to look. If you want to take it to the next level, someone that's good at Excel formulas can make Smartsheet extremely valuable. A Python developer can make Smartsheet irresistible.

Smartsheet Scorecard Summary

Feature Scorecard Summary

Project Management (14)
83%
8.3
Task Management (125)
87%
8.7
Resource Management (109)
79%
7.9
Gantt Charts (108)
87%
8.7
Scheduling (111)
85%
8.5
Workflow Automation (99)
80%
8.0
Team Collaboration (121)
87%
8.7
Support for Agile Methodology (80)
79%
7.9
Support for Waterfall Methodology (76)
82%
8.2
Document Management (101)
78%
7.8
Email integration (97)
83%
8.3
Mobile Access (95)
80%
8.0
Timesheet Tracking (64)
85%
8.5
Change request and Case Management (68)
82%
8.2
Budget and Expense Management (75)
82%
8.2
Professional Services Automation (4)
84%
8.4
Quotes/estimates (44)
80%
8.0
Invoicing (37)
84%
8.4
Project & financial reporting (60)
83%
8.3
Integration with accounting software (33)
87%
8.7

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Introduction to Smartsheet

Smartsheet Competitors

Smartsheet Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Individual$14Per Month
Business$25Per User / Per Month
EnterpriseContact Sales
PremierContact Sales

Smartsheet Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

What are Smartsheet's top competitors?

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

What is Smartsheet's best feature?

Reviewers rate Task Management and Gantt Charts and Team Collaboration highest, with a score of 8.7.

Who uses Smartsheet?

The most common users of Smartsheet are from Mid-size Companies and the Computer Software industry.