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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Recent Reviews

TrustRadius Insights

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Scheduling (105)
    8.5
    85%
  • Team Collaboration (116)
    8.3
    83%
  • Task Management (120)
    8.3
    83%
  • Gantt Charts (103)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.7
Avg 7.5

Professional Services Automation

Features that support professional services organizations

6.6
Avg 7.4
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Resource Management highest, with a score of 8.8.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(818)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.

Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.

Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.

Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.

Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.

Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.

Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.

Attribute Ratings

Reviews

(1-1 of 1)
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Stephanie Carpenter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Vitatech uses Smartsheet in several ways all of which are extremely important to both our organization and our clients. Our entire organization relies on it for management of project flow and at-a-glance assurance that we are meeting deadlines and goals in a timely manner. Several of our employs travel and spend very little time in the office. Being able to remotely log into our project sheets and exchange files though line items has proven invaluable to our production and success. Not only does Smartsheet bridge the gap between our largely mobile office, but it also allows us to communicate files and deadlines to our clients whereas lengthy emails tend to get lost in translation or convoluted over time.
  • Assist in managing deadlines and project flow.
  • Allows users to communicate directly through the program to both users within the organization but also outside.
  • Extremely user friendly and efficient.
  • Real time ability to update both in the office and on the go.
  • The system for categorizing sheets is a bit outdated and could use some polishing.
  • Could use a nudge a bit further into project conception stage.
  • Would like an option to enter client data attached to a sheet without having to columns/fields
I love this software for many different reasons but mostly because I can use it to communicate with clients and with our mobile office team. I don't have to send an entire sheet or tell a client they need to create a login in order to see a file I want to share or a row. I can simply click and send and the client has it instantly. The same can be used for interoffice.
  • better manage and organize projects
  • better communication with employees out of office
  • better customer communication
A lot of other products rely on the user to have in innate knowledge of gant charts and spreadsheet programming. Smartsheet is very user friendly and has an incredibly helpful interface to get you started. It's perfect for beginner users all the way to seasoned veterans of project management.
6
Smartsheet is used by several departments within our office - Marketing, Engineering, Production, Construction and Project Management. We have users who work in the field on job sites, who directly interface with clients, who work behind the scenes on bids and awards, and who research materials and methods.
2
Honestly there is very little skills required to support Smartsheet. Smartsheet is hugely self supported by its easy user interface, templates, and user demonstrations. There are people within our organization who are more experienced with it than others and are there to support users and guide through any questions or problems as they arise.
  • Project Timeline
  • Customer Service
  • Mobile communication
  • Send files or sheets directly to clients when emailing isn't sufficient
  • Marketing
  • Interactive timelining
  • Website interfacing
Our company has come to trust Smartsheet and constantly relies on it to organize and communicate between associates and clients. It has been a cornerstone in our efficiency and success in managing our project flow and deadline goals. We continue to find new ways to integrate it into all aspects of our business and customer interaction.
Yes
I've used several other products such as Microsoft Project and even just basic Excel. The biggest reason I chose Smartsheet over the others is that it is extremely user friendly and allows me to communicate files, deadlines, or gantcharts with clients! That is the most important thing I can do is invite my clients to participate in my project flow. While the other programs do offer that to some degree, it doesn't offer nearly as much customization as far as security nor is it easy and hassle free.
  • Product Features
  • Product Usability
Usability is a huge make or break with me. Not only do I need to be able use the product but it needs to be relevant to my work and my flow.
The ability to use Smartsheet in tandem with clients came to me a surprise. If I had to do my selection process all over I would have included checking for client and third part integration.
Change management was a small part of the implementation and was well-handled
Each person in our organization learns differently so the challenge was how to present implementation to them in ways that would encourage them to want to participate rather than shy away from Smartsheet. Understanding how each person needs to use Smartsheet and what their investment was in the restructure of our office was very helpful in setting small goals and training sessions. It helped tremendously that Smartsheet is such a user friendly program with a really straight forward UI.
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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