Smartsheet

Smartsheet

Top Rated
About TrustRadius Scoring
Score 8.2 out of 100
Top Rated
Smartsheet

Overview

Recent Reviews

Great for Smaller Projects!

6 out of 10
June 14, 2021
Smartsheet is a software as a service (SaaS) platform for collaboration and project management. It is used to assign tasks, track project …
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Smartsheet Rocks!!

10 out of 10
June 02, 2021
Smartsheet is being used by our Operations team's Project Managers to provide a collaborative, transparent plan that both the customer and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Scheduling (103)
    8.6
    86%
  • Team Collaboration (114)
    8.5
    85%
  • Task Management (118)
    8.4
    84%
  • Resource Management (101)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Introduction to Smartsheet
03:26
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Features Scorecard

Project Management

8.1
81%

Professional Services Automation

8.6
86%
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Introduction to Smartsheet

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Integration with accounting software highest, with a score of 9.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

(1-25 of 139)
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Mohamed Emam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smart Sheet is one of the best Project Management tools and Management Dashboard. Smart sheet Provide us with a ticketing tool that allows us to create and submit tickets in addition to the automated workflow and automated previously created mails. We are using the smart sheets in our organization at several levels. Starts from creating and submitting tickets for new vendors and customers with the ability to add and attach the relevant documents for each ticket. Then through the ready-made templates which are organized for different usage and the ability to change and amend these templates according to our needs it goes through another level of reviewing then after reviewing the sheet send automated mail for final approval for the third level of review. The smart sheet looks like a fully designed system for my usage with the ability and flexibility to add or remove fields and rows. The best thing is that Smartsheet has the documentation and confidentiality process as we can attach all the relevant documents to each row and through dynamic view, we can choose which users are able to see the documents and to make them see specific fields. Finally Smartsheet Solution Center has ready templates and dashboards which are useful for several types of business
Score 7 out of 10
Vetted Review
Verified User
Review Source
Currently being used sporadically in place of MS Project. Especially useful for team members not familiar with building a project plan but need to organize and assign task to multiple team members. Our Organization is currently in the process of maturing and while we don’t have the technical skills to develop thorough plans we are moving in that direction and Smartsheet is really intuitive and helpful in that way.
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Directly, as an Account Manager, I use Smartsheet directly to manage my daily sales operations. I built a dashboard to have important insights about my opportunities, closed deals, products proposed, billing KPIs etc. Also external marketing partners are using it as an input form tool to gather information from customers assisting to events and webinars. It gives visibility of many important insights about our day-to-day in sales/marketing.
Abigail Selebe | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We primarily turned to Smartsheet as a way to manage our projects using a familiar interface to Microsoft Excel. A number of users in the organization were proficient with Excel and we wanted a tool that would allow us to be able to have some familiarity of Microsoft Excel but also gave us the flexibility to customize it to our liking. We were able to tackle the early learning curve with this approach and achieved a good adoption rate across the staff whom the tool was deployed to.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is a software as a service (SaaS) platform for collaboration and project management. It is used to assign tasks, track project progress, manage calendars, share documents, and manage other work, using a tabular user interface, similar to Microsoft Excel. We use it to manage web builds, app builds, content and social projects.
David Chamberlain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet has been fundamental to achieve a group task of project management. Without a doubt, I have been able to obtain a great formality in the simple processes; it has given a systematic projection so that all the departments use it to control the procedures of the tasks. Importantly, it specializes in recording spreadsheets, integrating formulas, which allows utility control for people familiar with the primary information of improving spreadsheets.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is used as a Project Management tool to track the implementation projects in real time. Our employees are able to stay up to date with project timelines while easily sharing the status of a project with our clients. The majority of our company are daily users of Smartsheet which saves time on project task communication.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We presently use it for small dataset where constant updates are needed. The form tool helps in establishing correct format for every entry and automation triggers help in approving the submission or reminding people to update some information at a certain period of time.

We use it to integrate it with Power BI to have live dashboard basis information input by users for live tracking.
Duane Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is being used to manage all types of company collaborations under one single platform. Teams have an easy way of managing tasks and sharing of files through its simple interface.
The solution solves project management needs and provides teams with an unique approach to project management and workflow automation.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Smartsheet was used by our human resource and talent acquisition team to track projects within the department. We had experimented with project management options, including spreadsheets, but none filled the bill. The head of the department reviewed and tested a number of possible solutions and landed on Smartsheet as the best option.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is being utilized across the organization by using it as a request queue for anyone in the company for website and marketing automation needs. We currently have two different request system processes going for website needs and updates and then a separate request queue for marketing automation needs. For both request queues we have individuals fill out a form detailing their request and then submit it and it allows for the proper team members to pick up the request and work on the task.
Daniel Willmer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is currently used to track customer onboarding projects and other major internal projects for the Customer Success team. It is integrated with Klipfolio to provide a dashboard view of the projects and their completion status. Ownership is typically maintained with each account manager, but there is some shared ownership of the tasks managed through Smartsheet.
June 02, 2021

Smartsheet Rocks!!

Brad Estes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smartsheet is being used by our Operations team's Project Managers to provide a collaborative, transparent plan that both the customer and vendor can execute. Smartsheet solves the gap in communication which is one of the primary reasons projects fail.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Smartsheet in our organization has been of great benefit in helping us manage our project workload. We have gained more control with Smartsheet saving us time and efforts to ensure nothing is omitted when team members are working to meet the tight deadlines. Speed is always great, but accuracy is everything. Additionally, it has given us a single source of data where we can access and share information across the whole of the organization and with clients. Smartsheet has helped us communicate better and fast but with the accuracy of data in place.
Ben Pincus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is a fantastic tool that helps with the work and supervision of ongoing projects and tasks within our organization. It has excellent capabilities to foster collaboration between team members; we all know what we should do and how we should do it. Smartsheet has been instrumental in keeping us productive and ensuring the success of our projects.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We previously used Smartsheet in our department for the purpose of tracking various security audits. I am aware of other teams still using it, we switched to Teamwork about 8 months ago. Smartsheet allowed our team to track different members progress on their routine security audits and also to store and share summary data files.
Score 4 out of 10
Vetted Review
Verified User
Review Source
Smartsheets are used to help manage product launches. Since so many teams across the organization are involved in the full product launch process, Smartsheets helps us keep an organized list and status on each item. It keeps us on task, and on time.
Score 4 out of 10
Vetted Review
Verified User
Review Source
We use Smartsheet primarily for creating full project schedules and Gantt charts. We also create project status summaries, key milestone summaries and are looking into the full project management capabilities of it. It is being used for a particular client only at this time but may be useful in broader applications across our studio, and even our company. So far, Smartsheet has been very useful at communicating the full project schedule and breaking down the process into smaller steps, and identifying not only the critical path for the projects but also the interrelationship between tasks. This capability allows us to get on the same page as our client while also maintaining accountability on our end to hit our milestones.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used across the digital side of our business. Campaign projects are using ClickUp. They both have their strengths and weaknesses. I appreciate Smartsheet because of the similarity to Project or Excel, and that makes its usability and transition to the tool much simpler.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Smartsheet to create schedules for various construction projects. We create both detailed construction activity schedules as well as more high-level milestone schedules. We also create hot-lists, to-do lists, AR logs, clash management logs, and a variety of other logs/lists/projects that we can easily access online and link together.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our agency uses Smartsheet to track the progress of website design and development projects. We like that we're able to collaborate with our clients and add dependencies for various tasks and milestones. This enables us to forecast more effectively if something falls behind and show the client where delays came up and why.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We adopted SmartSheet to handle project planning for our engineer to order products. From there, we have expanded it's use to other areas of the business. It has transformed our ability to track work progress and resource allocation.
It has delivered significant value in the following areas:
  • Visibility into task status.
  • Ability to manage resource loading and easily reallocate.
  • Get frequent and reliable updates on project tasks.
Michael Rastall, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Smarsheet has proven to be the most innovative way to bring teams together for collaboration on projects and processes across the organization. Teams are able to manage diverse types of work [and] core business operations. Smartsheet has tools such as Gantt charts, files sharing and automation features that empower teams to execute and complete projects with speed and accountability.
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