Smartsheet Reviews

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347 Ratings
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Score 8.6 out of 100

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Reviews (1-25 of 112)

Jesse Bickel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Currently, Smartsheet is being as an alternative to Microsoft Project. We use this as a simple tool to create workflows and timelines. We often find that this product is easier to teach and share across the organization then MS Project. We use this across the whole organization but its deployment is limited to those who are task managers. This fills the gap between Excel spreadsheets and MS Project.
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Joshua Melder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

Smartsheet is one of the major project management and data collection tools for our company. Smartsheet is used quite frequently across all departments in admin levels and offers a wide degree of flexibility with regard to dashboard creation and reporting. I use Smartsheet for a wide variety of projects that are both internally and externally-facing. The platform offers a unique cloud-based tool that allows for cross-team collaboration, file sharing, and data analytics. Smartsheet has been a fantastic tool for tracking, communicating with customers, and making work more efficient.
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Parker O'Very | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We currently use Smartsheet in most departments. We use it for project management, scheduling, list management, and for some minor spreadsheet work. Sometimes we use it as a replacement for tools like Google Sheets, though it is not meant to be just a spreadsheet tool and does not work perfectly that way. It is much better described as a spreadsheet or data table version of Trello, JIRA, Asana, monday.com, etc.It is one of the most versatile and useful tools we have.
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Ann M. Frank | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

We use Smartsheet for project management, but also for tracking various processes internally, like equipment rental and use. It is used departmentally but any time we introduce it to another employee or team they end up adopting it for their own use. It allows us to stay organized and communicate effectively. We especially like the ability to set updates for changes as needed. It then eliminates the need for futher emails and other communication - it's all done via Smartsheet.
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Garry Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
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Use Cases and Deployment Scope

SmartSheet is used in several different aspects of project management. We track financial status as well as operational status in separate sheets, and use reports and dashboards to mash-up and report on the data in a consolidated view. It is used in a variety of departments, but not across the entire organization. Use is mostly centralized within project managers, account managers, and service directors. It primarily solves client-facing collaboration issues in project management. We have internal tools for tracking our projects, but SmartSheet gives us a simple, concise way to share and collaborate with our clients using data from our other internal systems.
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Stephanie MacMillan | TrustRadius Reviewer
January 02, 2020

Smart to pick Smartsheet

Score 10 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

We use Smartsheet company-wide to manage a variety of topics including project timelines, accounting, and documents. In our specific department I utilize it to track our annual goals, project documents, brokerage invoices and projects. I use the relationship with Salesforce to make sure deals keep moving and information is correct across platforms.
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Chris Metropulos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Smartsheet is being used as a tracking mechanism for strategic initiatives, unique projects, and a personal task list tracker. Specifically, Smartsheet tracks KPIs, roadmaps, and project action plans.
Smartsheet is a tool that offers both performance and collaboration. Users can add attachments per line, assign users to cells, apply a Gantt chart view, and smart collapse items to manage the complexity of the document, and keep the team informed on changes. This solves several problems against incumbents such as Excel and other Project Management tools, including version control, document speed, easy notifications without the need to check files in and out.
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Katya Hill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

I have used Smartsheet at my last 2 jobs. It was used across a few different departments - marketing, product and sales. It was great to have everyone be able to collaborate and work together and track the projects that we were working on. Knowing the deadlines and being able to assign parts of projects was instrumental.
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Shannon Allen | TrustRadius Reviewer
December 20, 2019

Smartsheet at its best!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Smartsheet to collaborate between different departments, such as our recruiting, operations, and hr departments. It is cloud-based and updates its self in real-time. It allows you to set filters such as editors and or viewers. I like being able to look at it anywhere. Instead, it is from the office or off sight.
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Blake Baron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

My team uses Smartsheet as a Project Management tool. It's an excellent and lightweight alternative to manage semi-complex projects. In our case, we use it to coordinate launching new products i.e. coordinating photography, content creation, pricing, etc. It is a centralized spot where my team can see the status of any new product to be launched.
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William Cameron | TrustRadius Reviewer
September 25, 2019

Smartsheet for Construction

Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use it in the engineering department as a Piping Pre-Fab tracking log. We track piping from design and coordination thru spool drawing reviews to Fab Shop issues and ultimately final delivery to the site. Any member from our team knows exactly where each and every segment of the project is in its life cycle.
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Vlad Kalika | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Smartsheet across Project Management, Engineering, and Prototyping teams. We use it to track development projects, resource planning, and to manage projects. It is a unique PM software because it allows simultaneous access of files between multiple people. PM assigns tasks and can request updates through Smartsheet. Task owners provide status updates on their own, creating more efficient communication.
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Madison Nelson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

Several departments in the company utilize Smartsheet to track production and distribution of everything that we work with. It makes sure everyone is held accountable and everyone is up to date on information for every project that month. We also track assets that we bring in to work on these projects and share these sheets with other teams to make sure THEY are aware of what is in house, what is not and what to expect/when to expect it.
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Marcus Torres | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

We currently use SmartSheet with our implementation team, which is apart of our Client Success Department. It specifically used with new clients as a project plan sheet during the onboarding process. It allows our implementation team and project team to work together in real-time within the confines of a single space.
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Alyssa Kapinus | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

It is being used company-wide for various problems. For my team, it helps us to keep everything organized in one centralized place and eliminates security risk by emailing spreadsheets.
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Xenia Le Dinh, PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

Smartsheet is being used by the Technical Project Managers to manage both small and complex hardware (NPI) projects with multiple supplier dependencies. Due to its ease of reporting and sharing information across departments it became an important tool when it comes to creating transparency and giving visibility to other departments on upcoming milestones and deliverables.
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EDUARDO SANDOVAL | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

Our company is one of the largest in the telecommunications sector. We have more than 20 million users at the country level, we have a history of more than 19 years in the market, and we handle a large amount of information and a fairly large workforce. We use Smartsheet in all the departments that we have, and all of these must interact with each other, sharing the information to improve internal communication and productivity. In order to improve these processes, we use Smarsheet. It has been quite useful because it has allowed us to save time on money in the execution and monitoring of processes, to improve communication, and to increase productivity.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use it within our Marketing and Events operations to manage nationwide events that we put on. It allows us to coordinate resource management across several teams to make sure our assets are not double booked and are being fully utilizes. It also gives teams outside of our visibility into what events are happening when and where as well as whom they can reach out to for various integrations.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Smartsheet is used by our Project Management team to manage our project plans for our many clients. Smartsheet's easy-to-use UI will instantly feel familiar to anyone who has used MS Excel or any similar database tools. This interface allows new users to easily dive right in, without relying on tutorials like some of the other leading PM tools in the marketplace that are less intuitive and perhaps even overly-complex. I track project plans down to the task level in Smartsheet, and all of our project budgets are managed within the tool itself, as well.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Smartsheet is being used to create department dashboards, for maintaining sales and engineering records, and for sharing internal and external information. We specifically use the data tracking for quality and warranty cases and records and for sales and marketing records of model numbers and requests for product accessories. This helps communicate the sales needs to engineering.
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Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Smartsheet as a lightweight project management tool as an alternative to the traditional Microsoft Project. We primarily use Smartsheet to develop and track schedules, activities, and milestones. Our project plans are relatively simple and we don't need any of the more sophisticated features that you find in Microsoft Project. We found that Smartsheet more than adequately meets our needs.
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Feature Scorecard Summary

Task Management (91)
8.8
Resource Management (81)
7.9
Gantt Charts (77)
8.3
Scheduling (80)
8.3
Workflow Automation (69)
8.4
Team Collaboration (88)
9.0
Support for Agile Methodology (54)
8.5
Support for Waterfall Methodology (52)
8.4
Document Management (73)
8.0
Email integration (68)
8.1
Mobile Access (67)
8.3
Timesheet Tracking (42)
8.0
Change request and Case Management (46)
7.8
Budget and Expense Management (51)
8.2
Quotes/estimates (22)
7.7
Invoicing (20)
7.7
Project & financial reporting (37)
8.1
Integration with accounting software (17)
8.0

About Smartsheet

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Categories:  Project Management

Smartsheet Competitors

Smartsheet Technical Details

Operating Systems: Unspecified
Mobile Application:No