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SmartSuite

SmartSuite

Overview

What is SmartSuite?

SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks.SmartSuite helps coordinate people and work across all levels of an…

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Recent Reviews

TrustRadius Insights

SmartSuite is a versatile platform that offers a range of valuable use cases. Users have found it particularly beneficial as a task …
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Nikola's review

10 out of 10
January 25, 2022
Incentivized
It is so intuitive, UI is great, and serves user experience, also it has so many useful features that really can improve your task …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (19)
    4.9
    49%
  • Team Collaboration (19)
    4.9
    49%
  • Support for Agile Methodology (19)
    4.9
    49%
  • Resource Management (18)
    4.7
    47%

Reviewer Pros & Cons

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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsuite.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user
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Product Demos

9x Tool Demo - SmartSuite

YouTube

Smartsuite Demo

YouTube

Solution Showcase & Live Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4.4
Avg 7.5

Professional Services Automation

Features that support professional services organizations

3.3
Avg 7.4
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Product Details

What is SmartSuite?

SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks.

SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

SmartSuite Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

SmartSuite Screenshots

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SmartSuite Competitors

SmartSuite Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Bulgarian, French, German, Italian, Dutch, Polish, Portuguese, Swedish, Romanian, Russian, Spanish, Ukranian, Japanese, Chinese

Frequently Asked Questions

SmartSuite starts at $10.

ClickUp, monday.com, and Airtable are common alternatives for SmartSuite.

Reviewers rate Task Management and Team Collaboration and Support for Agile Methodology highest, with a score of 4.9.

The most common users of SmartSuite are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SmartSuite is a versatile platform that offers a range of valuable use cases. Users have found it particularly beneficial as a task manager, allowing them to consolidate all the necessary information for their work in one place. This feature enhances productivity and efficiency by providing easy access to relevant data and eliminating the need to switch between multiple tools or applications.

The platform's user-friendly interface and customizable settings make it an excellent choice for task tracking and team collaboration. Users appreciate the intuitive design, which enables them to quickly navigate various filters and settings, ensuring individual comfort and enhancing their overall work experience.

SmartSuite offers immense capabilities that cater to diverse needs. From process optimization and project management to CRM for new client leads and quarterly goal planning, this comprehensive solution provides a wide array of applications. Additionally, the platform's automation features, Zapier integration, customizable reports, and views further contribute to its versatility and usefulness.

One key area where SmartSuite shines is bug tracking. The platform allows users to create custom forms for better workflow management, making it an ideal tool for software development work. Furthermore, businesses across various industries leverage SmartSuite for internal functions like recruiting, HR, marketing, and sales, as it helps streamline processes and enhance efficiency.

Users consistently praise the high level of customization offered by SmartSuite. With regular updates introducing new features and functionalities, the platform remains flexible and convenient for different use cases. Whether it's managing teams, organizing projects, sharing views with clients, or analyzing data through charts and dashboards, SmartSuite proves to be a reliable partner in daily work tasks.

Overall, SmartSuite improves task management, organization, and productivity at work. Its ability to adapt to different contexts makes it a valuable asset for individuals, teams, and businesses seeking an intuitive yet powerful solution for their unique needs.

Collaboration Features: Users have praised the collaboration features of SmartSuite, with many stating that it allows them to work in a team and manage projects collaboratively. This feedback indicates that SmartSuite provides effective tools for fostering teamwork and facilitating efficient project management.

Charts and Dashboards: The charts and dashboards in SmartSuite were mentioned as strong analytics tools by numerous users. They appreciate the ability to visualize and analyze data effectively, indicating that these features enhance their data analysis capabilities within the platform.

Secure Data Sharing: Many users appreciate the ability to safely share any data with people outside their company using SmartSuite. This positive sentiment suggests that SmartSuite offers secure data sharing capabilities, which is important for maintaining confidentiality while collaborating with external stakeholders.

Difficulties in Filtering Unassigned Records: Some users have found it challenging to filter by unassigned records, which can make it difficult to prioritize and manage tasks effectively.

Unclear Views for Specific Cases: Several reviewers have mentioned that the software offers too many views, making it unclear which view to use in specific cases. This can lead to confusion and inefficiencies when trying to navigate through different data sets.

Lack of Offline Access: A common concern raised by users is the lack of offline access. Not being able to access data and work on projects without an internet connection limits productivity and flexibility, especially for those who frequently travel or work in areas with poor connectivity.

Attribute Ratings

Reviews

(1-19 of 19)
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January 25, 2022

Nikola's review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
With SmartSuite i organize my work better than before. It is so intuitive, UI is great, and serves user experience, also it has so many useful features that really can improve your task management. I did not come across any things during the work that are less suitable for navigating software.
January 25, 2022

Tamara's review

Tamara Vitas Mikić | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As I use it on daily basis, I love to organize projects as the app is good for it, you could organize everything on a high level so your coworkers could find anything they are looking for. Also good for clients, as app have Share view and it’s very helpful.
Greg Buckner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
Eugene Turchenkov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Teams can use the tool and get the info they need either on a high level or down in the detail about. The customization features allow User to set up the report type and view exactly as they want, applying sorting, filtering, grouping options. The choice of the fields to be used in the records and reports is really wide - more that 40 various types (text, date, numeric, reference type fields and many others).
Тарас Коломиец | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The company uses SmartSuite to work with tasks and that helps to make the most understandable workflow and sometimes we are sharing ideas with other companies regarding making more better workflow and processes.
Irina Dvirna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The transition to SmartSuite is easy and the learning curve will not take much time. It's easy to import all the data from your current solution and just proceed to work with it with little to no effort. It's great for big teams because people can work simultaneously and do not interfere with one another. You may create as many reports in as many views as you need, switching between them is instant.
Yurii Mironov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
SmartSuite allows you to design a solution specifically for your needs. You can do it completely from scratch or use one of the templates designed for specific use-cases. But basically, SmartSuite works great for anything that requires consistent data storage and management, like project management, CRM, CTRM, ERP etc.
Alexey Rozhdestvenskyi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Mostly I work with tasks. It is very convenient to set up filters and group tasks for yourself, which saves a lot of time. The process of switching between tasks is quick and easy. Numerous variants of field arrangments and field settings give the ability to adjust the task to any type, be it a bug or a user story.
Nana Sichinava | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
SmartSuite is well suited if you need to share project data with someone outside the company fast and easily. With the Share View function, you can show data without registration in the Chat or Grid views, or even with other views the platform has.
January 20, 2022

Love to work with!

Olena Gavryliuk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is perfect to use in project management, when you have a lot of workers with different tasks, on a different product or company/work areas. So you can create solutions for each purpose, and connect all solutions to each other if needed. You can do all the operations you need in one place - the work processes, the company budget planning, the place with workers and customers information, etc. And also you can use it for your personal needs - family budget, travel planning, menu, etc.
Score 10 out of 10
Vetted Review
Verified User
All scenarios related to data management can be easily covered by this one product. You don't need other products anymore - you have the full package in one place.
January 19, 2022

Getting things Smart

Nikolay Budnikov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We set up the system for our project management. SmartSuite allows customizing a database for your specific needs because it provides more than 40 different smart fields. For each part of the work, we set us an application that shows all information about that. Records are assigned to the team, and tasks management becomes as easy as possible! We set up automated notifications for all important updates and all responsible members are aware of everything. Also, we track the progress of any feature, which is amazing, because the system is really flexible. Any changes can be applied immediately!
Uros Mikic | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It's best for any bigger business looking to streamline its management, while not putting a burden on it is employees to manage all of that. After setting up the system, it is incredibly easy to follow it and collaborate inside of the platform.
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