SmartSuite is my most trusted employee.
Smartsuite has not solved any problems for me. Smartsuite only made problems for me.
Starting at $10 per month per user
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What is SmartSuite?
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks.SmartSuite helps coordinate people and work across all levels of an…
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Popular Features
- Task Management (19)4.444%
- Team Collaboration (19)4.444%
- Support for Agile Methodology (19)4.343%
- Resource Management (18)4.242%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.smartsuite.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month per user
Product Demos
9x Tool Demo - SmartSuite
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Smartsuite Demo
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Solution Showcase & Live Demo
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Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SmartSuite?
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks.
SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
SmartSuite Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
- Supported: Change request and Case Management
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Project & financial reporting
- Supported: Integration with accounting software
SmartSuite Screenshots
SmartSuite Competitors
SmartSuite Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Bulgarian, French, German, Italian, Dutch, Polish, Portuguese, Swedish, Romanian, Russian, Spanish, Ukranian, Japanese, Chinese |
Frequently Asked Questions
SmartSuite starts at $10.
Reviewers rate Task Management and Team Collaboration highest, with a score of 4.4.
The most common users of SmartSuite are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
SmartSuite is a versatile platform that offers a range of valuable use cases. Users have found it particularly beneficial as a task manager, allowing them to consolidate all the necessary information for their work in one place. This feature enhances productivity and efficiency by providing easy access to relevant data and eliminating the need to switch between multiple tools or applications.
The platform's user-friendly interface and customizable settings make it an excellent choice for task tracking and team collaboration. Users appreciate the intuitive design, which enables them to quickly navigate various filters and settings, ensuring individual comfort and enhancing their overall work experience.
SmartSuite offers immense capabilities that cater to diverse needs. From process optimization and project management to CRM for new client leads and quarterly goal planning, this comprehensive solution provides a wide array of applications. Additionally, the platform's automation features, Zapier integration, customizable reports, and views further contribute to its versatility and usefulness.
One key area where SmartSuite shines is bug tracking. The platform allows users to create custom forms for better workflow management, making it an ideal tool for software development work. Furthermore, businesses across various industries leverage SmartSuite for internal functions like recruiting, HR, marketing, and sales, as it helps streamline processes and enhance efficiency.
Users consistently praise the high level of customization offered by SmartSuite. With regular updates introducing new features and functionalities, the platform remains flexible and convenient for different use cases. Whether it's managing teams, organizing projects, sharing views with clients, or analyzing data through charts and dashboards, SmartSuite proves to be a reliable partner in daily work tasks.
Overall, SmartSuite improves task management, organization, and productivity at work. Its ability to adapt to different contexts makes it a valuable asset for individuals, teams, and businesses seeking an intuitive yet powerful solution for their unique needs.
Collaboration Features: Users have praised the collaboration features of SmartSuite, with many stating that it allows them to work in a team and manage projects collaboratively. This feedback indicates that SmartSuite provides effective tools for fostering teamwork and facilitating efficient project management.
Charts and Dashboards: The charts and dashboards in SmartSuite were mentioned as strong analytics tools by numerous users. They appreciate the ability to visualize and analyze data effectively, indicating that these features enhance their data analysis capabilities within the platform.
Secure Data Sharing: Many users appreciate the ability to safely share any data with people outside their company using SmartSuite. This positive sentiment suggests that SmartSuite offers secure data sharing capabilities, which is important for maintaining confidentiality while collaborating with external stakeholders.
Difficulties in Filtering Unassigned Records: Some users have found it challenging to filter by unassigned records, which can make it difficult to prioritize and manage tasks effectively.
Unclear Views for Specific Cases: Several reviewers have mentioned that the software offers too many views, making it unclear which view to use in specific cases. This can lead to confusion and inefficiencies when trying to navigate through different data sets.
Lack of Offline Access: A common concern raised by users is the lack of offline access. Not being able to access data and work on projects without an internet connection limits productivity and flexibility, especially for those who frequently travel or work in areas with poor connectivity.
Attribute Ratings
Reviews
(1-19 of 19)Companies can't remove reviews or game the system. Here's why
February 08, 2024
SmartSuite is my most trusted employee.
Score 1 out of 10
Vetted Review
Verified User
- Why are you obliging me, trustradius, to write good things about this company? Why can't I leave this field blank?
- This company could try to lie less.
- This company could try to be savvy with money.
January 25, 2022
Nikola's review
- Useful software
- It is so intuitive, UI is great
- great serves user experience
- Send notifications for apps on your mobile device
- I have no more objections
- I have no more objections
January 25, 2022
Tamara's review
Score 10 out of 10
Vetted Review
Verified User
- Project Management
- Organisation
- Task Management
- Tasks names - you couldn’t name tasks the same
- Some features of the software are hidden
January 22, 2022
Great addition to our computer software company!
Score 10 out of 10
Vetted Review
Verified User
- SmartSuite is easy to set up
- SmartSuite has an intuitive interface with everything at your finger tips
- Has a low code/no-code landscape for its workflow and operations management software
- Excited to see more dashboard features to complement the existing dashboards. Sounds like this is on the roadmap soon.
January 22, 2022
Great tool for task management!
Score 10 out of 10
Vetted Review
Verified User
- Task Management
- Performance
January 21, 2022
Love it
- Organized your business
- Fantastic for project management
- Import and export data
- A lot of views, so it's a bit hard to understand which view I should use in a specific case
January 21, 2022
Very customizable collaboration tool
Score 10 out of 10
Vetted Review
Verified User
- Very flexible
- Pretty fast and intuitable
- Has templates which speeds up your work
- Different data representation types
- No offline access
- There are so much features, so there is a need of some kind onboarding guidance
January 21, 2022
Great tool with extreme flexibility and customizability!
Score 10 out of 10
Vetted Review
Verified User
- SmartSuite is a good collaboration tool
- The capabilities of the platform are immense
- The customization features allow users to set up the report type and view it exactly as they want
- The choice of the fields to be used in the records and reports is really wide
- Need to make video tutorial how to use SmartSuite for new users
- Need to make help articles how to user SmartSuite for new users
January 20, 2022
Great management tool
Score 9 out of 10
Vetted Review
Verified User
- Great choice of field types
- Perfect views and reports
- iOS and Android applications
- Nice interface
- Significant performance and stability
- Increased entry barrier - new users may face some difficulties while setting the first work environment.
January 20, 2022
Everything you need for your daily work in one place!
Score 10 out of 10
Vetted Review
Verified User
- work management
- team management
- collaborative mode
- bulk edit of entries
January 20, 2022
A flexible and powerful no-code solution
Score 10 out of 10
Vetted Review
Verified User
- Real-time updates
- Variety of data types
- Permissions
- UI/UX
- Data representation
- Need more functions for formula, especially when it comes to referring to some external fields
January 20, 2022
All-in-one flexible platform
Score 10 out of 10
Vetted Review
Verified User
- keeps things organized
- automations
- data import/export
- task management
- time tracking
- Indicate which columns are being used in sorting
January 20, 2022
Good platform for workflows and data management on all levels
Score 10 out of 10
Vetted Review
Verified User
- Over 40 useful field
- 7 different view
- Export and import of data
- Solution templates
- Make it easier to count total numbers in the table
January 20, 2022
Awesome management system
Score 10 out of 10
Vetted Review
Verified User
- Organize work inside company
- 24/7 support
- Contains all features that you need
- I didn't have any problems with SmartSuite. Any questions I had were answered quickly by SmartSuite support
January 20, 2022
Easy, Organized, Efficient, Helpful!
Score 10 out of 10
Vetted Review
Verified User
- Integrations
- Operations management
- Collaboration
- None I can see!
January 20, 2022
Love to work with!
Score 10 out of 10
Vetted Review
Verified User
- Usability friendly interface
- Flexible individual decisions
- No code
- Need a timetracker inside
January 19, 2022
Smart platform for smart users!
Score 10 out of 10
Vetted Review
Verified User
- Charts and Dashboards for strong analytics
- Ability to safely share any data with people outside your company
- Store and manage any data at one place
- More dashboard types are welcome)
January 19, 2022
Getting things Smart
Score 10 out of 10
Vetted Review
Verified User
- Tasks progress monitoring
- Tasks management, assignment, collaboration
- Flexibility of the system
- Filter by unassigned records is not allowed
January 19, 2022
All of your processes and projects in one place
Score 10 out of 10
Vetted Review
Verified User
- Create customized management boards
- Sharing progress and requesting updates from clients
- Team communication inside of the platform
- Linking multiple different solutions in one single experience
- A little better home screen, which is already in the works!
- Better experience in the my work panel, which is also in the works already!