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Symphony Talent, now with SmashFlyX

Symphony Talent, now with SmashFlyX

Overview

What is Symphony Talent, now with SmashFlyX?

Symphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands…

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Recent Reviews

TrustRadius Insights

Symphony Talent CRM offers users the ability to create targeted emails for specific candidates or a wide range of candidates, allowing …
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What is Symphony Talent, now with SmashFlyX?

Symphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands to deliver…

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Product Details

What is Symphony Talent, now with SmashFlyX?

Symphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands to deliver world-class experiences for candidates, employees and recruiters.


Symphony Talent acquired SmashFly in November, 2019. In June 2020, they launched SmashFlyX, their reimagining of the platform for CRM, career site, talent mobility and programmatic advertising.

Symphony Talent, now with SmashFlyX Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Candidate Search
  • Supported: Collaboration
  • Supported: Email Templates
  • Supported: Notifications and Alerts
  • Supported: Reporting

Additional Features

  • Supported: Programmatic Media

Symphony Talent, now with SmashFlyX Video

How Symphony Talent can Meet Your Businesses CRM Needs

Symphony Talent, now with SmashFlyX Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symphony Talent CRM offers users the ability to create targeted emails for specific candidates or a wide range of candidates, allowing them to efficiently connect with more potential hires. Users appreciate the software's effectiveness in job requisition and relationship management, as well as its capabilities in recruitment marketing. SmashFlyX, on the other hand, proves invaluable for bulk job postings and media management, generating self-explanatory reports for individual vendors. The software supports a Shared Services model, enabling users to implement SEO and recruitment marketing across multiple facilities, resulting in increased applicant numbers throughout the system. The recruitment CRM facilitates the collection of candidate data, consolidating it into one convenient location and eliminating the issue of disparate screened candidate data. Additionally, Symphony Talent simplifies hiring by offering filtering options for specific talents and making it easy to search and track candidates through its searching functionality and resume parsing feature.

Thanks to Symphony Talent's integration with various platforms for email campaigns and candidate search, it serves as an applicant tracking system capturing data on interested individuals and providing seamless workflows for recruiters. Recruiters using SmashFlyX have found success in engaging talent and maintaining contact throughout the hiring process. The software's campaigning functionality has proven effective for a variety of programs, allowing users to send mass email campaigns to specific territories and job titles. This broad reach has resulted in a steady stream of applicants through nurture campaigns. Furthermore, SmashFlyX acts as a centralized database for talent pipelines, allowing users to segment their database and prevent candidate poaching. Its robust recruitment marketing features have reduced time-to-fill and increased response rates significantly. Symphony Talent is particularly beneficial for Talent Acquisition departments recruiting for multiple medical centers and facilities by offering comprehensive recruitment marketing tools such as career site management, SEO optimization, job distribution, CRM functionalities, and data analytics all in one platform.

By utilizing Symphony Talent CRM or SmashFlyX as part of their recruitment strategy, users have successfully streamlined various processes related to candidate engagement, relationship management, and recruitment marketing. These tools offer valuable features that enhance efficiency and ultimately contribute to the success of recruiting efforts.

Helpful Guidance: Several users have found the guidance provided by Symphony Talent's team to be invaluable for talent recruiting and advertising. They appreciate how it has helped them attract and recruit a larger pool of qualified candidates.

Effective Engagement: Many reviewers have praised Symphony Talent SmashFlyX for its ability to effectively engage with potential talent and build a strong talent community. Users particularly find the marketing campaign tool to be highly effective in reaching and attracting qualified candidates.

Easy Job Posting: Users have reported that posting jobs on SmashFlyX is a seamless and user-friendly process. They appreciate how it simplifies the work of sourcers and recruiters, allowing them to focus more on hiring new employees.

CRM Not User-Friendly: Several users have found the CRM to be difficult to navigate and lacking in user-friendliness. They have mentioned that it is not easy to find their way around the system and that the guidance provided by the team is not always helpful.

Lack of Prompt Assistance: Some users have reported difficulties in obtaining help and answers when seeking assistance or modifications. They have expressed frustration with the lack of promptness in receiving support, which has caused delays in resolving issues.

Issues with System Performance: A number of users have encountered technical problems with the system. They have mentioned tracking links not working properly, slow loading analytics, and a slow refresh rate. These issues have negatively impacted their experience with the platform.

Users have made several recommendations based on their experience with SmashFly's product. The three most common recommendations are as follows:

  1. Test the onboarding feature: Users recommend thoroughly testing the onboarding feature to ensure its functionality and effectiveness. This will help determine if it meets the organization's specific needs and requirements.

  2. Explore job distribution capabilities of the ATS: Users suggest exploring whether the applicant tracking system (ATS) can effectively support job distribution needs. They recommend assessing its efficiency in reaching and attracting a wide pool of qualified candidates for job openings.

  3. Take advantage of training sessions and service credits: To maximize their usage of SmashFly's product, users recommend taking advantage of training sessions offered by the company. These sessions can help users gain a better understanding of the product's features and functionalities. Additionally, purchasing service credits for refreshers is recommended to ensure ongoing support and assistance when needed.

Overall, users have provided these recommendations to improve their experience with SmashFly's product and enhance its performance in areas such as onboarding, job distribution, and user knowledge through training sessions and service credits.

Attribute Ratings

Reviews

(1-3 of 3)
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September 14, 2021

Seasoned User & Happy!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Symphony Talent in our Talent Acquisition department that recruits for 16 medical centers and facilities across the state of Maryland. Our recruitment team and organization needed an all-encompassing, robust recruitment marketing platform that included career site management, SEO, job distribution, a CRM, and data analytics to assess the ROI of our paid advertising partnerships.
  • Career Site Management
  • Robust marketing campaign tools
  • Easily integrates with a number of our vendor partnerships
  • Customer service
  • Support
  • A more streamlined process between Symphony Talent and SmashFly products
  • Would love to see them add an ATS to their list of products. In a perfect world, I would want one system that does it all.
  • Job distribution and updates pushed to our career site in real-time
I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it.
Recruiting / ATS (11)
75.45454545454545%
7.5
Job Requisition Management
90%
9.0
Company Website Posting
80%
8.0
Publish to Social Media
50%
5.0
Job Search Site Posting
80%
8.0
Customized Application Form
50%
5.0
Resume Management
90%
9.0
Candidate Search
90%
9.0
Collaboration
70%
7.0
Email Templates
90%
9.0
Notifications and Alerts
90%
9.0
Reporting
50%
5.0
  • Increase in applicant conversions
  • Higher ranking of jobs in job searches because of SEO
  • Increase in CTR on email campaigns - robust email campaign design and scheduling options
It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others.
Anthony Mercado | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SmashFly is being used by our Talent team across the States. Currently we are using it as an applicant tracking system that prompts an applicant to fill out a talent network form capturing data on those interested in our company. Then our integration with Cornerstone sends applicants and their current statuses back to SmashFly. We use this data to launch email campaigns and dynamically search through candidate details.
  • Ability to track candidates engagements with requisitions
  • Personalized email campaigns
  • Ability to post requisitions in different job sites
  • Easy to integrate other systems with SmashFly
  • Talent Network Forms
  • Reporting limitations when extracting large amounts of data
  • Not user friendly for admins
  • Best to handle the integration on the company side as SmashFly is unable to alert you if things are not working properly
SmashFly is a great tool for collecting data on candidates. It saves a tremendous amount of time with its ability to automate email campaigns. I would recommend handling the integration work on your company side so you can set-up alerts if a file fails or sftp passwords change.
Recruiting / ATS (14)
64.28571428571429%
6.4
Job Requisition Management
70%
7.0
Company Website Posting
80%
8.0
Publish to Social Media
80%
8.0
Job Search Site Posting
80%
8.0
Customized Application Form
70%
7.0
Resume Management
80%
8.0
Duplicate Candidate Prevention
10%
1.0
Candidate Search
90%
9.0
Applicant Tracking
80%
8.0
Task Creation and Delegation
60%
6.0
Email Templates
70%
7.0
User Permissions
70%
7.0
Notifications and Alerts
40%
4.0
Reporting
20%
2.0
  • Saves recruiters ample time with the ability to automate email campaigns
  • Ease of searching for candidates
I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help.
December 20, 2017

A Smash with Recruiters!

Austin Vaden | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Smashfly is something we use across the organization, supporting many of our clients. Recruiters primarily use it for candidate engagement marketing with prospective candidates and applicants that they source from LinkedIn, career sites, Monster, Indeed, CareerBuilder, and other resume databases. Many recruiters along with myself have found success in using Smashfly to engage talent and keep in contact throughout the various stages of the hiring process.
  • Candidate Engagement - with a click of a button, recruiters can send out recruitment marketing emails to many passive candidates, which has shown an increase in our response rate.
  • Organization - Smashfly does a great job of visualizing the step-by-step process a candidate goes through during interviewing. It is great at keeping track and holding notes for specific applicants.
  • Reporting - Smashfly gives managers an in-depth look at who's getting the must bang out of their buck. They can see who's getting responses and who's not, and from there, managers can adjust accordingly.
  • Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.
I think Smashfly is more suited for high-volume requisitions where you want to contact tons of candidates at a given time. Being able to devote more time to finding profiles of qualified talent instead of reaching out individually is great. However, if a position is more niche or not as broad, I believe recruiters would have more luck personalizing each attempted contact with candidates, which could easily be done without the use of Smashfly's platform.
Recruiting / ATS (15)
62%
6.2
Job Requisition Management
80%
8.0
Company Website Posting
90%
9.0
Publish to Social Media
90%
9.0
Job Search Site Posting
N/A
N/A
Customized Application Form
80%
8.0
Resume Management
80%
8.0
Duplicate Candidate Prevention
90%
9.0
Candidate Search
60%
6.0
Applicant Tracking
90%
9.0
Collaboration
N/A
N/A
Task Creation and Delegation
80%
8.0
Email Templates
100%
10.0
User Permissions
N/A
N/A
Notifications and Alerts
N/A
N/A
Reporting
90%
9.0
  • From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
  • Some recruiters are reluctant to use smashfly because they think they're doing double effort.
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