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SMTP2GO

SMTP2GO

Overview

What is SMTP2GO?

SMTP2GO is a dedicated outbound email serverSMTP2GO is a New Zealand based SMTP/Email API provider with support staff and servers based across the globe. It automatically connects to the closest server to ensure speedy and efficient delivery.The SMTP2GO support team…

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Recent Reviews

TrustRadius Insights

SMTP2GO has proven to be a game-changer for organizations, providing solutions to various email delivery problems and streamlining …
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Simply the best!

10 out of 10
July 19, 2023
I use SMTP2GO for all emails being sent from my bespoke cloud software packages. It's so easy to use and works very well with my …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smtp2go.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 Monthly or Annual Monthly email quota
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Product Details

What is SMTP2GO?

SMTP2GO is a dedicated outbound email server

SMTP2GO is a New Zealand based SMTP/Email API provider with support staff and servers based across the globe. It automatically connects to the closest server to ensure speedy and efficient delivery.

The SMTP2GO support team offers 24/7 assistance in multiple languages to make setup simple. We offer support via ticket, chat and phone.


GDPR?

Inbound servers and data centres in the EU to make sure sending is fully GDPR compliant.


Real-time reporting.

Emails can be followed at every step of their journey with real-time reporting on the dashboard’s Activity Page, tracking delivery, bounce, spam, unsubscribe, click and open reports.


Verified sending.

SMTP2GO takes care of DKIM and SPF records so emails can get delivered to even the trickiest of recipients.


From port to port.

An open port to send from no matter where the user is in the world.


Simple setups.

A variety of step-by-step guides are presented to make sure that setting up is a straightforward process.


SMTP2GO Features

  • Supported: Transactional Email
  • Supported: Email to SMS
  • Supported: Email Archiving
  • Supported: Reseller / Subaccounts

SMTP2GO Screenshots

Screenshot of a quick snapshot of the account activity after logging in.Screenshot of the Activity feed that displays the most recent delivery events for email, and provides extra detail when needed.Screenshot of subaccounts, which are available on any paid plan and offer a way to resell the SMTP2GO product to clients and customers.

SMTP2GO Videos

SMTP2GO Integrations

SMTP2GO Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Security

SMTP2GO Downloadables

Frequently Asked Questions

SMTP2GO starts at $10.

Mailjet, Sinch Mailgun, and Twilio SendGrid are common alternatives for SMTP2GO.

Reviewers rate Support Rating highest, with a score of 9.1.

The most common users of SMTP2GO are from Small Businesses (1-50 employees).

SMTP2GO Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(167)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SMTP2GO has proven to be a game-changer for organizations, providing solutions to various email delivery problems and streamlining communication processes. With minimal disruption reported by users over the years, this software has become an affordable and reliable choice. It is extensively used for system monitoring, alerting, and serving as a notification/email back-end for custom software and systems. Users have found SMTP2GO invaluable for sending bulk emails, ensuring that they reliably reach the end-users' inbox. The simplicity and reliability of SMTP2GO are particularly appreciated when sending emails from scanners, scripts, and other internal services. Not only does SMTP2GO allow users to relay emails and comply with email laws, but it also provides insightful reporting to identify incorrect or unused email addresses. Integrating SMTP2GO significantly increases deliverability rates and reduces troubleshooting time for users. Another noteworthy aspect is its compatibility with various devices and encryption methods, making it highly versatile for different users' needs.

Additionally, SMTP2GO serves as a secondary email sending service in locations with restricted mail services or when accounting emails need to be sent reliably. IT professionals rely on SMTP2GO to send emails from their ERP systems like Acumen Book, hosted with Connectria. The cloud-based nature of SMTP2GO makes it an ideal choice for cloud-based applications. It is also frequently used to resolve email deliverability issues on a large number of WordPress websites. As a silver bullet solution for users, SMTP2GO offers built-in reporting and tracking capabilities that provide peace of mind and simplify troubleshooting. The prompt, thorough, and friendly customer support offered by SMTP2GO has been highly praised by its users.

Website owners looking for an intuitive, reliable, and robust SMTP product have found great value in using SMTP2GO. It simplifies the setup process and provides excellent service quality. Setups such as scan-to-email on scanners have been optimized with SMTP2GO's reliable performance. Businesses that rely on paperless invoicing processes have also benefited from SMTP2GO's reliable and efficient solution. Users have experienced exceptional reliability and trustworthiness, simplifying the management of IP address reputation and email deliverability. SMTP2GO has even been used by a radio network to receive alerts from multiple towers, proving to be an economical solution for email alerts and status updates.

SMTP2GO is widely employed in MFC and copier devices, as well as for setting up websites with individual SMTP credentials. It offers maximum delivery speed with almost instantaneous email transmission. Another common use case for SMTP2GO is as an add-on for web hosting servers, ensuring that emails reach their destination without being bounced or blocked. Users appreciate the user-friendly control panel, which allows them to review existing mail problems easily.

SMTP2GO has proven to provide better deliverability compared to previous email sending providers, making it a top choice for users. Its ease of use and compatibility with various software and applications have made it highly recommended by users across different industries. Developers and users rely on SMTP2GO for relaying email in production instances and sending status information on IoT devices.

Customers have been using SMTP2GO for years without experiencing any issues, outages, or problems, demonstrating its reliability. The software excels at resolving common issues related to weak spam filters and banned IP addresses. With its robust capabilities, SMTP2GO is used for various purposes including bulk emailing, scan to email functionality, and secure email sending.

Overall, SMTP2GO simplifies the process of setting up email sending for a wide range of use cases. Users have found it to be a reliable and efficient solution that saves time and money while enhancing their email capabilities. Whether it's improving deliverability rates, simplifying workflows, or ensuring crucial alerts are delivered promptly, SMTP2GO has become an essential tool trusted by businesses in various industries.

Intuitive User Interface: Users have consistently praised the intuitive and easy-to-navigate user interface of SMTP2GO. Many reviewers mentioned that the interface made it convenient to manage accounts and perform tasks quickly, resulting in a seamless user experience.

Informative Dashboard: The statistical charts and multicolored graph on the dashboard received high praise from users. These visual representations provided a quick understanding of activities and presented a great amount of information in a single view. Several users appreciated how this feature helped them monitor their email activities effectively.

Customizable Settings Panel: The granularization provided by the settings panel was highly appreciated by users. This feature allowed for customization of each user's abilities and limitations, providing greater control over account management. Multiple reviewers highlighted how this flexibility enhanced their overall experience with SMTP2GO.

Web management portal organization: Some users have mentioned that the web management portal could benefit from a reorganization of features, making it easier to navigate and find specific settings.

Limited multi-factor authentication options: Several reviewers expressed a desire for alternate options in multi-factor authentication login, as they felt that the current options were limited and not suitable for their needs.

Lack of mobile app for administration: A number of users requested a mobile app for administration, as they found it inconvenient to authenticate every time they logged in from their phone. Having a dedicated mobile app would streamline the process and improve user experience.

Users highly recommend trying the free version of SMTP2GO before purchasing. They also suggest having a good knowledge of DNS to manage SMTP2GO effectively and comparing it with alternative options to ensure it is the best choice for email delivery needs. Additionally, users recommend setting up SPF and DKIM records for SMTP2GO and choosing the tier package that best suits one's requirements. Users find SMTP2GO to be a reliable and necessary product for their company, with second-to-none staff and support service.

Attribute Ratings

Reviews

(1-4 of 4)
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September 10, 2023

Very good at what they do

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SMTP2GO for sending various nightly/high-volume client reports and other communications.
  • Generally very fast processing/delivery times
  • Robust reporting/search functionality
  • Thorough delivery tracking
  • Highly responsive support
  • Would like to see more than 30 days of activity history.
  • “Do not ask for 2FA on this device” option at login doesn’t work consistently.
If you regularly have a high volume of email to send, SMTP2GO has proven to be a reliable, responsive provider. It is easy to get set up and well documented. Support typically responds within minutes during business hours.
  • Ability to see delivery activity in real-time
  • Ability to search messages quickly
  • Ability to export activity to CSV/XML for archive purposes
  • Good value for the price
SMTP2GO was easier to set up and manage overall, and support seems much more accessible.
Very responsive and thorough.
January 06, 2023

Great Option

Score 10 out of 10
Vetted Review
Verified User
As a software developer I often find the need for SMTP2GO to be included in my projects. This service provides all the options and capabilities I need to accomplish my project requirements. The support and interface is top quality and provides the options needed. Highly recommend.
  • Service
  • Option
  • Support
  • None
I use SMTP2GO as part of my customer facing, backend and backup solution.
  • Price
  • Flexibility
  • Pricing
Early on I tried to use Gmail and other consumer facing SMTP solutions. Those are not well suited for backend and project inclusion as they change interfaces and rules.
I've only needed support for the software once or twice the 5+ years i've used it. I found their support responsive and helpful at each encounter. They seem to have the same level of commitment to their enterprise as I do to mine which is refreshing.
No I did not purchase premium support and I do not believe it is offered.
No
One of the two times I've contacted support they resolved my issue within 10 minutes and late at night. I was impressed that I emailed back and forth with a real person afterhours who not only understood my issue they resolved it without going through multiple steps or people.
Score 10 out of 10
Vetted Review
Verified User
We use SMTP2GO for our customers to scan to email from their Kyocera copiers. Previously, the company was using individual scan accounts set up for customer scanning, but each address used had a limit of sending 200 emails per day, at which point the scanning would stop working unit the next day. This became very cumbersome as we sold more devices and grew our customer base. On the very few occasions that we have had issues with any customer scanning, Dominique was able to tell me exactly what was wrong within minutes of sending a request for support.
  • Minimal downtime
  • Amazing and knowledgeable customer service
  • Web interface is easy and intuitive to navigate
  • I really dont have any complaints
While we don't use SMTP2GO as our primary email service, I think it would work great for anyone who needed an email provider. Also works great as an SMTP provider for scanning to email. Customer service is amazing and greatly reduces any downtime.
  • SMTP Relay for customer scans to email
  • Allowed us to use the same SMTP information across the board for all customers instead of having them split between several accounts.
  • More cost efficient than paying for several different email accounts.
  • Created an additional layer of great customer service for us since SMTP information is able to be preprogrammed into the equipment before ever leaving our facility.
Dominique has assisted me with scan to email issues on a few occasions in which our equipment vendor wasn't able to immediately assist with. I sent an email for support and received a response in less than 5 minutes each time. After correspondence over a few emails, my issue was solved each time.
No. Our needs are very basic and do not require much support.
No
Did this in the first question.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Due to evolving security requirements using our Office 365/Exchange server, we were having evermore trouble sending out monthly reports and real-time info to our clients, which amounts to 40,000 messages per month. It was giving our Sys Admin person fits. I suggested using a third-party SMTP service for those purposes. I did some research and came across SMTP2GO. They offered a free trial and setup was a breeze. It became evident quickly that it was the correct solution. More than a year later, I keep expanding its usage and could not be happier.
  • Manages volume SMTP messages
  • Precise reporting on transmission & delivery
  • Statistical charts for quick understanding of activities
  • Easy management and adaptability
  • Most features are accessible to average users.
  • Perhaps a reorganization of features in the web management portal, but really no complaints at all here.
SMTP2GO is well-suited for any mass or even just high-volume SMTP traffic. It's not necessary for average individual email accounts. For accounts not linked to individuals (notifications, newsletters, etc.), there's nothing better than SMTP2GO. I use it mostly for monthly reporting and delivery of critical real-time info to my entire client base. I also use it for any & all specialty tasks that Office 365/Exchange doesn't handle well. If Office 365/Exchange has an issue with some activity, I move it over to SMTP2GO and one minute later, the issue is resolved permanently; the optimal result.
  • Speed
  • Efficiency - virtually all messages are delivered
  • Ease of use, management
  • Saves money on IT hours. We clock virtually zero hours/mo. for SMTP admin.
  • Reduced infrastructure costs. I couldn't run our in-house system for a week for the same cost of SMTP2GO for a year.
  • Improved client communication, which makes for happy customers.
SMTP2GO removes all the issues with sending out volume messages using Microsoft products and/or services. I consider SMTP2GO an essential complement to my Microsoft solutions.
5
Three users are non-technical and interact with SMTP2GO to see that messages are delivered and addresses are managed properly. I develop solutions that often use SMTP. Implementing a new solution using SMTP2GO is practically effortless. The other user is our Sys Admin. They have plenty of email issues to deal with. They are most thankful for the SMTP2GO solution as it represents a near-zero time sink.
1
I handle any in-house issues, which are virtually nil. Mostly just providing URLs to non-technical users if necessary so they can quickly access the information they need.
  • Mass SMTP message delivery
  • High-volume non-user account activity
  • Specialty situations
  • I now route all coded SMTP activity via SMTP2GO. Endpoint data is stored in the database. Should a solution need changing, the endpoint data is updated without need to update code or SMTP handling. Very convenient.
I can't imaging having to do without it. That seems like a nightmare scenario.
When I first contacted SMTP2GO while searching for a solution, they were extremely helpful and attentive. I think it only took two email messages to answer all my questions and make a decision. I don't think I've ever needed any support to implement and operate the several solutions I currently use with the SMTP2GO service. It just works intuitively and flawlessly.
I did not purchase premium support. I haven't ever needed it. To the extent that the non-technical users interact with SMTP2GO, they've haven't ever needed support either.
No
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