SnapEngage Reviews

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Score 9.0 out of 100

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About SnapEngage

SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are automatically added to support cases and leads. The vendor’s value proposition is that SnapEngage is an easy way to connect, communicate and ultimately convert website visitors into friends.

Categories:  Sales Enablement,  Live Chat

SnapEngage Features

Has featureProactive Chat
Has featureIntelligent Integration
Has featureLook and Feel Customization
Has featureSMS-to-Chat
Has featureFile Exchange
Has featureSecure Data Transfer / PCI Compliance
Has featureCo-Browsing
Has featureAdvanced API

SnapEngage Screenshots

SnapEngage Integrations

SnapEngage Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Business60/monthincludes 4 agents licenses
Plus140/monthincludes 8 agent licenses, premium integrations
Premier420/monthincludes 16 agent licenses, premium integrations, advanced features

Enterprise plans are also available and are custom tailored to the business' specific needs.

SnapEngage Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media

SnapEngage Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:All
Supported Languages: Arabic, Azerbaijini, Canadian French, Chinese (simplified and traditional), Czech, Danish, Dutch, English, Estonia, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmal and Nynorsk), Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish