SnapSupport

SnapSupport, developed by Harvest Technology Group, is a remote operations system designed to facilitate real-time video, audio, and data streaming over existing networks. According to the vendor, this solution optimizes bandwidth usage while ensuring secure and high-definition content delivery, making it suitable for remote collaboration, communication, and data sharing. SnapSupport is intended for companies of various sizes across industries such as defense and law enforcement, emergency services, energy and resources, maritime and logistics, infrastructure, field technicians and engineers, customer support teams, maintenance and repair teams, manufacturing and production teams, as well as facilities management.

Key Features

Livestream up to 60fps HD video: SnapSupport allows users to livestream high-definition video at up to 60 frames per second for remote operations.

High-fidelity 2-way audio comms: The system provides high-fidelity two-way audio communication, enabling real-time communication between remote teams.

Increase bandwidth efficiency by up to 80%: According to the vendor, SnapSupport optimizes bandwidth usage over existing networks, reducing consumption by up to 80% while maintaining high-quality video, audio, and data streaming.

Frame synchronous data: The platform ensures frame synchronous data transmission, synchronizing data with video frames for real-time analysis.

Survives up to 90% packet loss during transfer: SnapSupport is designed to withstand up to 90% packet loss during data transfer, ensuring reliable and uninterrupted streaming even in challenging network conditions.

User configurable preferences: Users can customize their preferences within the SnapSupport system to tailor it to their specific needs and requirements.

Intuitive control system: The platform features an intuitive control system that is easy to use and navigate, enabling efficient operation.

Integrated technology solutions for remote operations: SnapSupport integrates various technologies, including video streaming, audio communication, and data synchronization, to provide a comprehensive solution for remote operations.

Nodestream™ Quad: This encoder/decoder for streaming HD video is designed for secure network streaming. It can be scaled by connecting multiple units together and allows live streaming of multiple channels.

Nodestream™ AVR2™: According to the vendor, this component enables simple plug and play usability, supports maximum video signal compatibility, provides complete customization options, and allows access to live video and data streams on connected devices.