Name: SnapSupport
Price: 25 USD
Author: SnapSupport

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

WebOps

Development

Business Intelligence (BI)

Collaboration

Visual Collaboration

VoIP

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

API Management

App Development

Browser

Cloud Storage

Component Content Management

Data Observability

Enterprise Architecture Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

MLOps

Network Access Control (NAC)

Network Performance Monitoring

Remote Support

Requirements Management

Security Awareness Training

Session Border Controllers

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Content Marketing

Digital Signage

Direct Mail Automation

Email Management

Email Marketing

Event Registration

Marketing Automation

Marketing Resource Management

Online Reputation Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Business Caller ID

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Data Loss Prevention

Insider Risk Management

Security

Commercial Drone

Construction Accounting

HIPAA Compliance

Multiple Listing Service (MLS)

Smart Cities

Utilities

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Beta Family

Mission Control - Project Management Software

Aprika Business Solutions

Rymera Wholesale Suite

Rymera Web Co Pty Ltd

Rymera Advanced Coupons

Mandiant Advantage Automated Defense

Mandiant

Analytic Partners

OvalEdge

Dryad

Dryad Networks GmbH

Cymbio

Codecademy from Skillsoft

Skillsoft

SnapSupport, developed by Harvest Technology Group, is a remote operations system designed to facilitate real-time video, audio, and data streaming over existing networks. According to the vendor, this solution optimizes bandwidth usage while ensuring secure and high-definition content delivery, making it suitable for remote collaboration, communication, and data sharing. SnapSupport is intended for companies of various sizes across industries such as defense and law enforcement, emergency services, energy and resources, maritime and logistics, infrastructure, field technicians and engineers, customer support teams, maintenance and repair teams, manufacturing and production teams, as well as facilities management.

## Key Features

**Livestream up to 60fps HD video**: SnapSupport allows users to livestream high-definition video at up to 60 frames per second for remote operations.

**High-fidelity 2-way audio comms**: The system provides high-fidelity two-way audio communication, enabling real-time communication between remote teams.

**Increase bandwidth efficiency by up to 80%**: According to the vendor, SnapSupport optimizes bandwidth usage over existing networks, reducing consumption by up to 80% while maintaining high-quality video, audio, and data streaming.

**Frame synchronous data**: The platform ensures frame synchronous data transmission, synchronizing data with video frames for real-time analysis.

**Survives up to 90% packet loss during transfer**: SnapSupport is designed to withstand up to 90% packet loss during data transfer, ensuring reliable and uninterrupted streaming even in challenging network conditions.

**User configurable preferences**: Users can customize their preferences within the SnapSupport system to tailor it to their specific needs and requirements.

**Intuitive control system**: The platform features an intuitive control system that is easy to use and navigate, enabling efficient operation.

**Integrated technology solutions for remote operations**: SnapSupport integrates various technologies, including video streaming, audio communication, and data synchronization, to provide a comprehensive solution for remote operations.

**Nodestream™ Quad**: This encoder/decoder for streaming HD video is designed for secure network streaming. It can be scaled by connecting multiple units together and allows live streaming of multiple channels.

**Nodestream™ AVR2™**: According to the vendor, this component enables simple plug and play usability, supports maximum video signal compatibility, provides complete customization options, and allows access to live video and data streams on connected devices.

Basic

Microsoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM).

First Dynamics 365 app

Subsequent qualifying1 Dynamics 365 app

Microsoft Dynamics 365 Field Service (FieldOne)

Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session.  While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures, upload pictures and even add real objects into the merged reality environment.

Help Lightning

SnapSupport

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Field Service Management Software

SnapSupport

Overview

What is SnapSupport?