Name: SnapSurveys
Price: 695 USD
Rating: 8.4 (16 reviews)
Author: Snap Surveys

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Management

Streaming Analytics

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Cloud Storage

Data Integration

Data Lakehouse

Data Mapping

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Ethernet Switches

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Internet Security

Managed Detection and Response (MDR)

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Packet Analyzer

SQL Server Performance Monitoring

Storage Management

Tape Storage

Threat Intelligence

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Management

Survey & Forms Building

Video

Video Collaboration

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Application Security

Microsegmentation

Security

3D Modeling

Animation

Computer-Aided Design (CAD)

Municipal

Vertical-Specific

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Users have provided a range of recommendations based on their experiences with Snap survey tool. The most common recommendations can be summarized as follows:

1. Snap is highly regarded as a versatile and efficient survey tool that caters to all sectors, making work easier for users. Users appreciate its ability to handle various types of surveys and find it to be superior to other tools in terms of functionality and cost-effectiveness.

2. Users recommend using Snap for its user-friendly interface, which benefits both consumers and businesses. They find it easy to navigate and understand, allowing them to create surveys with ease. However, some users suggest that more user-friendly tools should be made available to assist users in creating surveys, enhancing the overall experience.

3. While Snap is considered a democratic option in terms of cost, users suggest that it is best suited for those who are seeking a professional survey tool with ample flexibility and intend to use it regularly. This recommendation highlights the value that Snap provides to users who require a reliable and powerful survey solution.

Overall, the recommendations from users emphasize the positive aspects of Snap as an effective and user-friendly survey tool, while also suggesting potential areas for improvement to enhance the user experience.

Difficult Learning Curve: Several users have found the learning curve of SNAP to be exhausting due to the abundance of customizable options, requiring a detailed understanding that can be time-consuming and effort-intensive.

Lack of User-Friendly Interface: Some users have expressed frustration with SNAP's user interface, mentioning that it could benefit from a more aesthetically pleasing design. They also find it difficult to locate specific tools in the drop-down menu and suggest that the names of the tools are not intuitive.

Inadequate Documentation and Support: Users believe that the documentation and support provided by SNAP could be improved. Some users suggest that certain functions in SNAP could be made easier to use without needing to consult the FAQ or contact tech support, indicating a need for clearer instructions or tutorials.

Snap is a versatile survey tool that has been widely used by various organizations and institutions for a range of purposes. For instance, many users rely on Snap to conduct large-scale web-based surveys across the Commonwealth of Massachusetts, allowing them to gather valuable insights from adults throughout the state. This has been particularly useful for benchmarking and longitudinal tracking studies.

Additionally, Snap serves as an invaluable tool for evaluating customer satisfaction. Organizations use it to track satisfaction levels with their helpline services, evaluate trainers, courses, conferences, and retreats, and measure program effectiveness. By utilizing Snap's customizable survey capabilities, users have been able to delve deep into specific areas of interest and gain actionable feedback.

Moreover, Snap has proven to be highly beneficial in marketing research organizations. It offers full functionality and professional surveys, making it a preferred choice for conducting online surveys. Its ability to handle complex skip patterns and ensure secure data collection adds to its appeal.

In the realm of higher education, Snap is utilized for a variety of assessment purposes. It facilitates assessing classroom learning outcomes and gathering feedback about the campus environment. The inclusive survey administration methods offered by Snap, including paper, tablet, PDF, and online options, ensure that all demographics can participate.

Snap Surveys is also used by government agencies and contractors to support various projects. For example, a Federal Government contractor utilizes Snap to support several government agencies primarily for a project supporting the Centers for Medicare and Medicaid Services CMS. Additionally, Snap serves as a user-friendly solution for smaller surveys or as a file upload location for collecting submissions.

Lastly, Snap is highly valued for brand trackers and short customer experience surveys that are not overly complex. Its user-friendly interface and affordability make it an attractive option for developing and collecting survey data.

Overall, Snap's versatility and range of use cases make it a valuable tool for organizations looking to gather data, evaluate performance, and make informed decisions.

Easy to use and powerful: Snap Survey Software has been praised by many users for its ease of use and powerful capabilities. It offers an integrated approach to questionnaire design and database structure, making it a user-friendly tool for conducting surveys efficiently.

Intuitive software with robust features: Users have repeatedly highlighted the intuitive nature of Snap Survey Software, despite its impressive range of features. This combination allows users of all levels to navigate the software easily and take full advantage of its capabilities.

Excellent questionnaire design and reporting functionality: Reviewers have commended Snap Survey Software for its excellent questionnaire design features and comprehensive reporting capabilities. These include basic cross tabs and statistical analysis tools that provide valuable insights into survey data.

Online/Mobile

Paper Scanning

Online/Mobile - Perpetual License

Paper Scanning - Perpetual License

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SnapSurveys

An online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics.

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Survey Format & Appearance

Survey Content

Survey Logic

Survey Reporting & Analytics

Survey Administration & Security

Survey Distribution

Survey templates

Themes

Custom logo/branding

Changes to live survey

Question design help

Multiple question types

Survey logic flexibility

Response tracking

Data export

Standard reports

Custom reports

Analytics

Access controls

Compliance

Vendor-offered crowdsourcing

Respondent restrictions

Survey Software and Customized Survey Solutions firm since 1981. Snap Surveys has established itself as a leading provider of Survey Software. The company is privately owned and funded by its directors, and has offices in Bristol and London, England, and Portsmouth, NH, USA. Snap Survey Software is an advanced platform for questionnaire design, publication, data collection, analysis, and reporting. The software is used across all modes of survey research (online surveys, paper surveys, mobile surveys, kiosk surveys).

The software is used daily by thousands of organizations of every size ranging from government departments, local authorities, higher education, market research agencies, and financial services through to those involved in media, health, and charities.

Snap Surveys

Features related to the type, look & feel of surveys.

Online surveys

Paper surveys

Supports the creation of paper surveys. This might be a “print” option, and should include some mechanism for entering the data into the survey system for reporting purposes.

Phone surveys

Supports the creation and/or deployment of phone surveys, including a mechanism for entering the data into the survey system for reporting purposes.

Includes a selection of pre-made survey templates for different types of surveys.

Survey library

Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Single page survey

Survey appears on a single continuous page, rather than requiring respondents to click through to multiple pages.

Progression bar

Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

Responsive design

Survey is optimized for a variety of screens and devices, including mobile.

Features related to the content (media, question types, answer types, etc) of surveys.

Multimedia content

Users can include audio, images and videos within surveys.

Drag-and-drop editor

Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

Users can make changes to live surveys after they are published.

Question bank

Includes a set of pre-made sample questions or question templates.

Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Matrix questions

Supports matrix or grid questions, such as “How often did you: eat breakfast? …exercise?...get 8 hrs of sleep?” where each subquestion has the same set of possible answers (e.g. Always / Often / Sometimes / Never).

Translation/multi-lingual

Features related to survey flow, or the logic that directs survey question order.

Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

Response requirement/validation

Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

Skip logic

Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

Conditional questions

Users can create rules for questions that are only asked to certain respondents, or only asked if particular behavioral or demographic criteria are met.

Question branching

Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

Piping logic

Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

Randomization

Question order and/or question set can be randomized across the respondent pool.

SnapSurveys

Overview

What is SnapSurveys?