Snap Survey helps you in a SNAP!
- Online surveys
- Ability to print surveys
- Uploading process of paper surveys
- User friendly
Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services.Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes,…
Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services.
Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities, including tables, charts, reports, and descriptive and multivariate statistics.
The survey software is very extensible – MS Access or SQL database connectivity and seamless integration with SPSS and MS Office.
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web, Tablet, Kiosk |
Supported Countries | North America, Europe, South America, Asia |
Supported Languages | All |
Snap is a versatile survey tool that has been widely used by various organizations and institutions for a range of purposes. For instance, many users rely on Snap to conduct large-scale web-based surveys across the Commonwealth of Massachusetts, allowing them to gather valuable insights from adults throughout the state. This has been particularly useful for benchmarking and longitudinal tracking studies.
Additionally, Snap serves as an invaluable tool for evaluating customer satisfaction. Organizations use it to track satisfaction levels with their helpline services, evaluate trainers, courses, conferences, and retreats, and measure program effectiveness. By utilizing Snap's customizable survey capabilities, users have been able to delve deep into specific areas of interest and gain actionable feedback.
Moreover, Snap has proven to be highly beneficial in marketing research organizations. It offers full functionality and professional surveys, making it a preferred choice for conducting online surveys. Its ability to handle complex skip patterns and ensure secure data collection adds to its appeal.
In the realm of higher education, Snap is utilized for a variety of assessment purposes. It facilitates assessing classroom learning outcomes and gathering feedback about the campus environment. The inclusive survey administration methods offered by Snap, including paper, tablet, PDF, and online options, ensure that all demographics can participate.
Snap Surveys is also used by government agencies and contractors to support various projects. For example, a Federal Government contractor utilizes Snap to support several government agencies primarily for a project supporting the Centers for Medicare and Medicaid Services CMS. Additionally, Snap serves as a user-friendly solution for smaller surveys or as a file upload location for collecting submissions.
Lastly, Snap is highly valued for brand trackers and short customer experience surveys that are not overly complex. Its user-friendly interface and affordability make it an attractive option for developing and collecting survey data.
Overall, Snap's versatility and range of use cases make it a valuable tool for organizations looking to gather data, evaluate performance, and make informed decisions.
Easy to use and powerful: Snap Survey Software has been praised by many users for its ease of use and powerful capabilities. It offers an integrated approach to questionnaire design and database structure, making it a user-friendly tool for conducting surveys efficiently.
Intuitive software with robust features: Users have repeatedly highlighted the intuitive nature of Snap Survey Software, despite its impressive range of features. This combination allows users of all levels to navigate the software easily and take full advantage of its capabilities.
Excellent questionnaire design and reporting functionality: Reviewers have commended Snap Survey Software for its excellent questionnaire design features and comprehensive reporting capabilities. These include basic cross tabs and statistical analysis tools that provide valuable insights into survey data.
Difficult Learning Curve: Several users have found the learning curve of SNAP to be exhausting due to the abundance of customizable options, requiring a detailed understanding that can be time-consuming and effort-intensive.
Lack of User-Friendly Interface: Some users have expressed frustration with SNAP's user interface, mentioning that it could benefit from a more aesthetically pleasing design. They also find it difficult to locate specific tools in the drop-down menu and suggest that the names of the tools are not intuitive.
Inadequate Documentation and Support: Users believe that the documentation and support provided by SNAP could be improved. Some users suggest that certain functions in SNAP could be made easier to use without needing to consult the FAQ or contact tech support, indicating a need for clearer instructions or tutorials.
Users have provided a range of recommendations based on their experiences with Snap survey tool. The most common recommendations can be summarized as follows:
Snap is highly regarded as a versatile and efficient survey tool that caters to all sectors, making work easier for users. Users appreciate its ability to handle various types of surveys and find it to be superior to other tools in terms of functionality and cost-effectiveness.
Users recommend using Snap for its user-friendly interface, which benefits both consumers and businesses. They find it easy to navigate and understand, allowing them to create surveys with ease. However, some users suggest that more user-friendly tools should be made available to assist users in creating surveys, enhancing the overall experience.
While Snap is considered a democratic option in terms of cost, users suggest that it is best suited for those who are seeking a professional survey tool with ample flexibility and intend to use it regularly. This recommendation highlights the value that Snap provides to users who require a reliable and powerful survey solution.
Overall, the recommendations from users emphasize the positive aspects of Snap as an effective and user-friendly survey tool, while also suggesting potential areas for improvement to enhance the user experience.