SnapSurveys Reviews

11 Ratings
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Score 6.9 out of 100

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Reviews (1-6 of 6)

Phil Kopel | TrustRadius Reviewer
March 01, 2014

SnapSurveys: a full featured questionnaire design and analysis progam at a reasonable price

Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Renew

10
I think this program does everything that I need in a survey software and analysis program. The price point seems quite good and as I have said it has a lot of capability. While I never looked at the very expensive high end programs in the $50,000 + range, I cannot imagine what more they could do.
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Casey Iannone | TrustRadius Reviewer
March 01, 2014

SnapSurveys equals great variety.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
Though there are many aspects of the product I enjoy and are very useful, it needs to be updated a bit. When using the software you can see that a lot of time was spent on the backend of things, such as the included questions. However, you can see that the way in which it is put together and how it looks did not receive as much attention. I really would enjoy something that is more aesthetically pleasing and not something that looks like it predates 1999.
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Feature Scorecard Summary

Survey templates (1)
6
Themes (1)
6
Custom logo/branding (1)
7
Changes to live survey (1)
8
Question design help (1)
7
Multiple question types (1)
6
Survey logic flexibility (1)
7
Response tracking (1)
8
Data export (1)
8
Standard reports (1)
9
Custom reports (1)
8
Analytics (1)
4
Access controls (1)
8
Compliance (1)
9

About SnapSurveys

Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services.

Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities, including tables, charts, reports, and descriptive and multivariate statistics. 

The survey software is very extensible – MS Access or SQL database connectivity and seamless integration with SPSS and MS Office.

SnapSurveys Features

Survey Format & Appearance Features
Has featureOnline surveys
Has featurePaper surveys
Has featurePhone surveys
Has featureSurvey templates
Has featureSurvey library
Has featureThemes
Has featureCustom logo/branding
Has featureSingle page survey
Has featureProgression bar
Has featureResponsive design
Survey Content Features
Has featureMultimedia content
Has featureDrag-and-drop editor
Has featureChanges to live survey
Has featureQuestion bank
Has featureQuestion design help
Has featureMultiple question types
Has featureMatrix questions
Has featureTranslation/multi-lingual
Survey Logic Features
Has featureSurvey logic flexibility
Has featureResponse requirement/validation
Has featureSkip logic
Has featureConditional questions
Has featureQuestion branching
Has featurePiping logic
Has featureRandomization
Survey Reporting & Analytics Features
Has featureResponse tracking
Has featureData export
Has featureReal-time results
Has featureStandard reports
Has featureCustom reports
Has featureVisualizations
Has featureAnalytics
Survey Integrations Features
Has featureCRM Integration
Has featureSocial media integration
Does not have featureE-commerce integration
Does not have featureTestimonials widget
Survey Automation Features
Has featureNotifications and alerts
Has featureCalendar/scheduling
Has featureFollow-up emails
Survey Distribution Features
Has featureIn-tool invites
Has featureEmail distribution
Has featureCross-channel distribution
Has featureCustom survey URLs
Has featureEmbeddable surveys
Does not have featureSite intercept surveys
Has feature360 Degree feedback
Has featureAnonymous responses
Has featureVendor-offered crowdsourcing
Has featureUnlimited questions per survey
Has featureUnlimited responses per survey
Has featureRespondent restrictions
Survey Administration & Security Features
Has featureMultiple users
Has featureAccess controls
Has featureCompliance

SnapSurveys Integrations

IBM SPSS, Microsoft Office, SQL

SnapSurveys Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

SnapSurveys Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Online Support Hub

SnapSurveys Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web, Tablet, Kiosk
Supported Countries:North America, Europe, South America, Asia
Supported Languages: All