TrustRadius
https://media.trustradius.com/product-logos/Q0/dd/OWP4SI08NJN1.PNGProbably the best survey software in the world....I use Snap to run online surveys for my clients. I'm a marketing research freelancer and founder of TG Research. Online surveys and project management are two of my key service offerings. My clients include market research organizations who value the full functionality of a well-established piece of survey software like Snap. My clients in other sectors find the surveys I produce professional, extremely user-friendly and appreciate how they are branded to match their corporate identity. Prior to working for myself I set up and managed the Research Services team at Snap at their UK HQ. When I left the company in 2012 to relocate to the US I did not hesitate in continuing to use Snap for my surveys. I have worked on projects where other survey software packages have been used over the last three years but they did not measure up to the high standards I was accustomed to.,Snap has wonderful vast functionality. I love showing off it's latest new features! As well as online surveys, you can produce mobile, paper and kiosk versions with Snap. You can run surveys in multiple languages (including double-byte such as Japanese and Chinese) and analyze all the results together. Smart reporting is definitely worth checking out if you have multiple tailored reports to produce over time. Their support people are extremely professional and knowledgeable. Their worksheets (available on their website) are invaluable and very well written. Their Research Department, staffed by guru users of the software, can provide additional resource for a fee.,Some functions can be a little fiddly to set up if you don't use them very often but usability has definitely improved since I started using version 4+ in 1997!,10,Using a professional survey package enhances my reputation as a research professional. I have been able to use the software's functionality to exceed my clients expectations.,10,No,Price Product Features Prior Experience with the Product Existing Relationship with the Vendor,Implemented in-house,No,There are easy to use quick start templates for questionnaire design where you just add question text and answers. The software takes care of the layout. Branding your survey to match your organization is easy. You can insert your organization logo and even match the tick boxes and progress bars to your company's colors. Snap has an incredibly useful instant summary report for every new survey you build. There is chart, table or list of open ended responses prebuilt for every survey. This is automatically updated with results in real time.,Some of the advanced features can be tricky to set up if you don't do use them very often. However, there is usually a worksheet on the topic to guide you through any new / less used functions.,Yes, but I don't use it,7
Windows
SnapSurveys
10 Ratings
Score 6.0 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>TRScore

SnapSurveys Reviews

SnapSurveys
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.0 out of 101

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Feature Scorecard Summary

Survey templates (1)
6
Themes (1)
6
Custom logo/branding (1)
7
Changes to live survey (1)
8
Question design help (1)
7
Multiple question types (1)
6
Survey logic flexibility (1)
7
Response tracking (1)
8
Data export (1)
8
Standard reports (1)
9
Custom reports (1)
8
Analytics (1)
4
Access controls (1)
8
Compliance (1)
9

About SnapSurveys

Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services.

Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities, including tables, charts, reports, and descriptive and multivariate statistics. 

The survey software is very extensible – MS Access or SQL database connectivity and seamless integration with SPSS and MS Office.

SnapSurveys Features

Survey Format & Appearance Features
Has featureOnline surveys
Has featurePaper surveys
Has featurePhone surveys
Has featureSurvey templates
Has featureSurvey library
Has featureThemes
Has featureCustom logo/branding
Has featureSingle page survey
Has featureProgression bar
Has featureResponsive design
Survey Content Features
Has featureMultimedia content
Has featureDrag-and-drop editor
Has featureChanges to live survey
Has featureQuestion bank
Has featureQuestion design help
Has featureMultiple question types
Has featureMatrix questions
Has featureTranslation/multi-lingual
Survey Logic Features
Has featureSurvey logic flexibility
Has featureResponse requirement/validation
Has featureSkip logic
Has featureConditional questions
Has featureQuestion branching
Has featurePiping logic
Has featureRandomization
Survey Reporting & Analytics Features
Has featureResponse tracking
Has featureData export
Has featureReal-time results
Has featureStandard reports
Has featureCustom reports
Has featureVisualizations
Has featureAnalytics
Survey Integrations Features
Has featureCRM Integration
Has featureSocial media integration
Does not have featureE-commerce integration
Does not have featureTestimonials widget
Survey Automation Features
Has featureNotifications and alerts
Has featureCalendar/scheduling
Has featureFollow-up emails
Survey Distribution Features
Has featureIn-tool invites
Has featureEmail distribution
Has featureCross-channel distribution
Has featureCustom survey URLs
Has featureEmbeddable surveys
Does not have featureSite intercept surveys
Has feature360 Degree feedback
Has featureAnonymous responses
Has featureVendor-offered crowdsourcing
Has featureUnlimited questions per survey
Has featureUnlimited responses per survey
Has featureRespondent restrictions
Survey Administration & Security Features
Has featureMultiple users
Has featureAccess controls
Has featureCompliance

SnapSurveys Integrations

IBM SPSS, Microsoft Office, SQL

SnapSurveys Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

SnapSurveys Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Online Support Hub

SnapSurveys Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web, Tablet, Kiosk
Supported Countries:North America, Europe, South America, Asia
Supported Languages: All