Social Mention Reviews

20 Ratings
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Score 8.2 out of 100

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Reviews (1-8 of 8)

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Anonymous | TrustRadius Reviewer
June 15, 2018

Social Mention - Product for growth of business

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Keeps real time data tracking of campaign and brand performance
  • Predict future performance
  • One can analyse which campaigns and marketing to be done in future to increase sales.
  • As it keeps real time data track, it also tracks old campaigns data searching keywords which is wrong and gives wrong analysis.
  • Not reliable. But can use it for benefit of campaigns and analyse which campaigns to run.
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Kathy Hughes Langfield, MBA | TrustRadius Reviewer
March 18, 2015

Social Mention saved the day: Overlooked Lead on twitter found by Social Mention.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Social Influence: Finds all the mentions on our brand throughout the internet
  • Reduces Social Mistakes: Helps us find and respond to inquiries/comments about our brand - which can be difficult when there are multiple mentions.
  • Scorecard: Helps keep score of the online passion for your brand.
  • Filtering - better filtering of unrelated brand info. i.e. we are only interested in @accav items from the US - not from overseas
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Anonymous | TrustRadius Reviewer
April 01, 2018

Mention allows brand and campaign management

Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Can predict future response from today's number.
  • Let's you judge which types of campaigns to run.
  • Has a very well managed dashboard of results.
  • The numbers usually we get are not always what we want; it also includes old or other new campaigns and brands names.
  • Limited facility under free dashboard.
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Anonymous | TrustRadius Reviewer
March 23, 2018

Social Mention Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Assembles result in one platform from all over social media.
  • Tracking of brands and campaigns impact over users. how much it is retweeted, liked and others. Difficult to scrape manually which social mentions solves very easily.
  • Social Mention supports monitoring more than 50 media panels including Facebook, Twitter etc.
  • Under the "Free" dashboard you are limited to only receiving weekly results.
  • Can't negate those tags which contain my tags.
  • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
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Marissa Ferri | TrustRadius Reviewer
February 03, 2014

Great PR Tool

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It grabs key words from tweets and lets you see the frequency of those tweets in real time.
  • It's basic and easy to use. I mainly used it for Twitter; however, it helps with Facebook searches too. Finding Facebook content without Social Mention was harder because you cannot search directly on the Facebook platform; Social Mention grabs all the content into one place.
  • The number of "unique authors" was especially helpful in providing me with more insight about my client in social media.
  • I was never able to find where I could search only Twitter or only Facebook - that could be helpful.
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Anonymous | TrustRadius Reviewer
November 23, 2013

Social Mention is great for Novice Research but not an Enterprise-ready tool

Score 4 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Filters the firehose of social media data that inundates everyone worldwide daily.
  • Allows topic-based email alerts (the best feature of all).
  • Provides positive/negative sentiment and hashtags.
  • It has problems sub-filtering keywords by sentiment or by source.
  • It has no advanced features in the API addressing the problems with sub-filtering keywords by individual source (like "LA Times" or "Huffington Post").
  • When I search, I will get results by default in multiple languages.
  • It doesn't provide the power of Moreover for filtering content sources and outputting the results through API.
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Anonymous | TrustRadius Reviewer
November 12, 2013

Social Mention Deserves a Small Mention

Score 3 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Social Mention does a great job of in-depth searching the internet for mentions of your subject.
  • Social Mention accurately records time of last mentions.
  • The absence of Social Mention alerts is disappointing. It was a great function.
  • Sometimes, Social Mention pulls up hits that are not particularly what I was searching for--even when using advanced search. It's hard to sift through all the hits.
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About Social Mention

Social Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.

Social Mention Competitors

Social Mention Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Social Mention Technical Details

Operating Systems: Unspecified
Mobile Application:No