Social Report

Social Report

Score 10.0 out of 10
Social Report


What is Social Report?

Social Report is an all-in-one social media dashboard built specifically to provide robust analytics across multiple channels, social media posting, and network performance.
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Entry-level set up fee?

  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Product Details

What is Social Report?

Social Report is an all-in-one social media dashboard built specifically to provide robust analytics across multiple channels, social media posting, and network performance.

Social Report Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


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(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Jonnie Jensen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Social Report was first taken on in 2009 for its comprehensive reporting features across multiple social media channels and web tools (including Google Analytics and Active Campaign). This was at a time when even the social media sites didn't even have reporting features. The functionality to share workspaces with clients was surprisingly easy and clients appreciated being able to see real-time results with ease. Given the comprehensive reporting functionality, the cost of Social Report was an easy commitment and remains so today.

For a while we used other social media management tools alongside Social Report. Today however the full set of social media publishing tools, search tools and inbox are used. This allows me and my clients to follow my Digital Business Power programme perfectly, using scheduled messages to promote the business and recycle content, reactive response to people engaging, and proactive actions to raise awareness and engage with prospects and influencers alike.

As a final positive the customer support at Social Report has always been hands on and personal. We have been with them pretty much from the start. On numerous occasions my feedback has turned into new features and no problem has ever gone unanswered. I can't help myself from saying positive things about Social Report.
  • scheduling social media updates - it is so easy to create content groups and prepare updates to be published. Whether you are uploading new .csv files or recycling existing popular content, the calendar and publishing features are comprehensive yet easy to use.
  • real-time reporting - the reporting area of social report has you covered. From results of individual tweets, through to engagement trends and on to scheduled monthly reports, you have total control and ability to look at any metric you choose.
  • media library - Social Report maintains a media library of images you have used. You can also upload others. This is incredibly useful if you want to change the images on any posts you are recycling or want to change because of the season. It is a little thing but very powerful.
  • The UTM feature works really well for automatically appending your social media updates with Google tracking. I would just like a little more control over a couple of the fields. A minor thing quite personal to me really.
  • I dont believe it has a mobile app.
Social Report is perfect for all sizes of organisations because of its ability to set up teams of users and adjust which features each user group can use. I can't think of any size company that it would not suit.
  • Social Report has a feature that allows you to place tracking code on your website. Your social media updates can then be attributed to conversions. This is very useful for monitoring conversions from your activity.
  • The Evergreen and scheduling functions of Social Report allow you to work effectively and efficiently. Taking informed actions based on results, leads to greater success.
  • The reporting tools and features save time right across your organisation, which also contributes to the ROI of your digital marketing activity.
I used Hootsuite alongside Social Report for a long time, over the last couple of years though I found myself using Social Report more. Today it is the primary choice for social media management. I value the fact that reporting is not an expensive add-on and that the customer service is so personal. It could be argued that the streams / columns layout of Hootsuite gives a social media manager better view of topics, influencers and channels but in my experience very few companies work at this level of sophistication. They want ease and success. Social Report gives you that.
Very supportive, personal and informed. They really want to understand the problem and often solutions become features. Great support
As I have said, problems are really taken on board and resolved. Often new features are added as a result of problems or improvements suggested.
Russell Davies, Digital Marketing Expert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
We use Social Report to manage the social media accounts for our clients and I have found it to be far superior to other systems we've used over the years (and we've trialled lots).
Social Report is superior to other systems because of the sheer quantity of data available from your social media accounts allowing you to really get to understand how your accounts are working. It has a number of unique features that really set it apart from other systems including the ability to upload and schedule posts in bulk using a csv file.
We use and recommend Social Report to all our social media clients.
  • Bulk upload of social media posts
  • Tracking conversions for posts
  • Granular data from your social media profiles
  • User interface could be more modern but it's functional
If you want to really understand your social media, track how well it's performing and monitor how well you're reaching your goals and KPI's then Social Report is the best tool available. It is also particularly useful if you work in a team and need to grant and control access to your accounts to team members, produce reports for senior management and clients.
  • We use Social Report to manage our client's accounts and they appreciate the quality of the reports produced by Social Report
  • Being able to monitor how well our social media is working has allowed us to improve our social media content and drive more traffic to our site
  • Reduced time managing and updating our social media accounts has improved our profitability
We've tried a lot of alternative systems in the past but find that Social Report out performs them easily. It benefits from including many of the features from all of these other systems plus some unique features such as csv upload of bulk posts, conversion tracking to monitor sales from social media posts, combined monitoring of facebook adverts and much more.
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