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Socialcast (discontinued)

Socialcast (discontinued)

Overview

What is Socialcast (discontinued)?

Socialcast was an enterprise social networking and collaboration platform acquired by VMware in 2011. The platform allowed an organization's employees to share information and documents with co-workers in real time through a Facebook- or Twitter-like news feed. VMware announced its…

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Recent Reviews

Work Smarter with Socialcast

9 out of 10
February 06, 2015
Socialcast is deployed to all FactSet departments and employees worldwide. We implemented Socialcast in 2009, as we had experienced rapid …
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $250 per month
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Product Details

What is Socialcast (discontinued)?

Socialcast was an enterprise social networking and collaboration platform acquired by VMware in 2011. The platform allowed an organization's employees to share information and documents with co-workers in real time through a Facebook- or Twitter-like news feed. VMware announced its end of availability (EOA) effective May 2018.

Socialcast (discontinued) Integrations

Socialcast (discontinued) Competitors

Socialcast (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Socialcast was an enterprise social networking and collaboration platform acquired by VMware in 2011. The platform allowed an organization's employees to share information and documents with co-workers in real time through a Facebook- or Twitter-like news feed. VMware announced its end of availability (EOA) effective May 2018.

Socialcast (discontinued) starts at $250.

Jive and Microsoft Yammer are common alternatives for Socialcast (discontinued).

Reviewers rate Chat and Surveys highest, with a score of 8.7.

The most common users of Socialcast (discontinued) are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(12)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Vinicius Lima | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized

SocialCast is used by the IT department of my company.

We use SocialCast to create an internal social network for employees to help them integrate with other people in different areas and improve their own productivity when working in teams. It is an environment that can be used to share ideas and documents but it can be used for social interaction also.

We are now starting to use it to schedule our meetings and to share common files related to projects.

SocialCast is also excellent to deliver important messages to everybody in a simple way instead of sending tons of emails every day.

  • You can create public spaces separated by subjects of interests and put members inside.
  • Private messages are available to create a privacy between members.
  • You can follow a member to see any thoughts and ideas shared in the social network.
  • Single sign-on (SSO) support. It may help to convince people to adopt the platform
  • The tool used to say "thanks" to another member for some accomplishment is amazing!
  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
SocialCast would be suited in scenarios that you need to build an internal social network to get your employees connected about what is going on inside the company.
Also you can use it to improve communication between people by creating a specific conversation about some project, for instance. There are some basic functionalities like file sharing and chat history that can help you keep track of your activities and progress.
Project Management (7)
31.428571428571427%
3.1
Task Management
80%
8.0
Gantt Charts
N/A
N/A
Scheduling
N/A
N/A
Workflow Automation
N/A
N/A
Mobile Access
30%
3.0
Search
80%
8.0
Visual planning tools
30%
3.0
Communication (8)
40%
4.0
Chat
90%
9.0
Notifications
80%
8.0
Discussions
80%
8.0
Surveys
N/A
N/A
Internal knowledgebase
70%
7.0
Integrates with GoToMeeting
N/A
N/A
Integrates with Gmail and Google Hangouts
N/A
N/A
Integrates with Outlook
N/A
N/A
File Sharing & Management (8)
47.5%
4.8
Versioning
N/A
N/A
Video files
70%
7.0
Audio files
70%
7.0
Document collaboration
70%
7.0
Access control
70%
7.0
Advanced security features
60%
6.0
Integrates with Google Drive
N/A
N/A
Device sync
40%
4.0
  • Improvement in team communication
  • Easy way to spread news and interesting feeds.
  • Less e-mail floods (non-read messages a lot of times)
CA Flowdock, Igloo and SocialCast are similar tools that deliver essential features to build an internal social network.
SocialCast is reliable and supported by VmWare. This can make people feel "safer".
SocialCast has also a clean interface where you can find options and features quickly. The interface is friendly and fast and is not annoying like the CA Flowdock interface (which opens a new tab/window in almost every place you click).
Richard Bird | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are primarily using Socialcast as an opt-In/opt-out email notification system from our ERP.

We tried to use Socialcast as our Intranet but could not garner enough user interest and there was some missing functionality.
As a notification system, we have setup email alerts on our ERP that emails Socialcast which then posts the email as a post under the ERP user account.

The email message includes data tags that users can then subscribe to get notified via email. This puts the users in control of the ERP notifications instead of having to go into the ERP script to change the recipient list every time a change is needed.
  • Email Notifications
  • Light Projects
  • Idea Boards
  • Collaboration
  • Mobile App does not provide enough functionality to be useful, but improvements have been made.
  • More workflow tools
  • More common business process apps
It's great for collaboration and communication. However if you are looking for a type of Intranet that will augment the missing pieces in your company, Socialcast does not deliver. There are integration options but the options seem to be geared towards web/programming sectors.
Project Management (4)
72.5%
7.3
Task Management
70%
7.0
Scheduling
60%
6.0
Mobile Access
70%
7.0
Search
90%
9.0
Communication (7)
72.85714285714286%
7.3
Chat
70%
7.0
Notifications
90%
9.0
Discussions
90%
9.0
Surveys
90%
9.0
Internal knowledgebase
20%
2.0
Integrates with Gmail and Google Hangouts
70%
7.0
Integrates with Outlook
80%
8.0
File Sharing & Management (7)
58.57142857142857%
5.9
Versioning
20%
2.0
Video files
80%
8.0
Audio files
80%
8.0
Document collaboration
50%
5.0
Access control
80%
8.0
Advanced security features
50%
5.0
Integrates with Google Drive
50%
5.0
  • Free up to 50 Users
  • Solved a business communication problem
  • Need paid subscription for SSO, etc.
Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Elizabeth Gonzalez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the organization, though not among all departments. It allows employees working in different countries to connect on a single platform, on formal issues and projects, as well as informal discussions, and share project management files.
  • Socialcast offers project management tools, where you can upload files, and set up checklists right on the platform.
  • It allowed my team across different countries to convene in a single platform, where it was easier to follow the string of conversation rather than in an email chain.
  • It would be useful to have an integrated video app for video conferencing.
It would be best suited for a team of 3+ people that is looking to move away from email and keep all conversations and related files in a single place.
Project Management (7)
81.42857142857142%
8.1
Task Management
80%
8.0
Gantt Charts
70%
7.0
Scheduling
90%
9.0
Workflow Automation
80%
8.0
Mobile Access
90%
9.0
Search
80%
8.0
Visual planning tools
80%
8.0
Communication (8)
75%
7.5
Chat
100%
10.0
Notifications
90%
9.0
Discussions
100%
10.0
Surveys
80%
8.0
Internal knowledgebase
80%
8.0
Integrates with GoToMeeting
50%
5.0
Integrates with Gmail and Google Hangouts
50%
5.0
Integrates with Outlook
50%
5.0
File Sharing & Management (8)
76.25%
7.6
Versioning
90%
9.0
Video files
80%
8.0
Audio files
80%
8.0
Document collaboration
90%
9.0
Access control
90%
9.0
Advanced security features
60%
6.0
Integrates with Google Drive
60%
6.0
Device sync
60%
6.0
  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Socialcast is definitely a better communication platform than Skype, and offers more project management tools than Slack.
Score 9 out of 10
Vetted Review
Verified User
Socialcast is deployed to all FactSet departments and employees worldwide. We implemented Socialcast in 2009, as we had experienced rapid growth which was putting pressure on our ability to share information. We needed a way to quickly onboard new employees while preserving our corporate culture. Now, Socialcast goes beyond onboarding and has become the go-to hub for employees to ask questions, share information, and solve problems.
  • Share the collective knowledge of our company in a centralized location
  • Publicly praise and thank employees
  • Make strategic information and corporate values accessible to all employees worldwide
  • Tagging and groups are useful, but that only extends to text posts. We post a lot of images in our community and it would be great to tag those for people and topics as well.
  • When we purchased Socialcast in 2009, they were the only provider with analytics on platform usage. However, in the years since, I haven't seen a lot of development in their analytic tools. This is a shame, as analytics are critical to demonstrating usage and proving the ROI of an enterprise social network.
Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
  • Sales teams have created groups for key accounts to update a broad range of people within the company about the status of sales opportunities or issue resolution. This allows for a more informed and streamlined sales process.
  • We are able to share strategic goals more broadly, across all departments / employee levels / location to increase employee engagement.
  • We are able to celebrate corporate milestones and have created "affinity groups" to let employees engage at the more "human level" which increases employee loyalty and buy-in to our culture.
  • Yammer,Salesforce Chatter
We purchased Socialcast in 2009, so our information on competitors is no longer relevant.
2
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions.
Susan Scrupski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
  • There is limited functionality with some of the mobile device apps. I'm only familiar with iPhone, but I've heard this from other users. Photos sometimes do not render; you can sometimes not see links that were posted from the web view.
  • Socialcast does not offer presence which we'd find useful.
  • Ha. We could not run our business without Socialcast. It is our primary channel of communication.
Unless something happens to demonstrate Socialcast, as a function of its ownership with VMWare, will not be investing in future releases of the product or the leadership changes direction with the product, we see no reason to move off the platform.
For some reason, Socialcast does not get mentioned in a list of enterprise social networks often. Yammer, Jive, and Chatter draw headlines, but Socialcast is a very strong competitor in this field. Of course, the differences between full-featured platforms like Jive and so-called micro-blogging platforms is another discussion altogether. Suffice to say, if you're considering a Chatter, Yammer, or even Tibbr, you should look carefully at Socialcast.
  • The platform serves as the backbone of our company which is structured as a network. It creates a seamless channel for communications and knowledge-sharing.
  • It serves as a unifying medium to connect network members in multiple time zones with self-service usability.
Yammer.
Yammer, Socialcast.
  • Implemented in-house
  • Don't know
As a SaaS product, this has very simple deployment.
  • Self-taught
Yes .
No
We have not needed it.
Excellent support; of course not perfect. :-)
  • The user interface is exceptional. Writing updates, editing updates is simple and very comfortable for all users.
  • Admin features are intuitive.
  • Inviting people to the network is simple, and on-boarding doesn't require any extra training or support.
  • The recognition feature is done well (thanks).
  • Notifications are excellent on mobile and desktop devices.
  • I'd prefer to have fuller user profiles.
  • Tagging isn't exactly intuitive.
  • The projects feature could probably be improved.
Yes
It's a little tricky when you have long threads. Not intuitively obvious how to expand the threads.
The UX is its best feature.
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