Soffront CRM

Soffront CRM

Score 7.0 out of 10
Soffront CRM

Overview

What is Soffront CRM?

Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to...
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Pricing

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1,000 Emails

$4.00

On Premise
per month

5,000 Emails

$15.00

On Premise
per month

10,000 Emails

$25.00

On Premise
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://soffront.com/enterprise-pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $20 per month
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Product Demos

Soffront CRM and Marketing Automation
01:01
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Product Details

What is Soffront CRM?

Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service.

According to the vendor, the product offers:
  • Sophisticated Drag and Drop Tools
  • Customized Screens, Processes and Business Rules
  • Integrated Modules
  • No Need for a Programmer
The vendor offers in-depth training on how to use the software and access to training resources.


Soffront CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Channel / partner relationship management

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Social CRM Features

  • Supported: Social data
  • Supported: Social engagement

Platform Features

  • Supported: Mobile access

Soffront CRM Screenshots

Screenshot of Customer Service Dashboard

Soffront CRM Video

Soffront CRM and Marketing Automation

Soffront CRM Competitors

Soffront CRM Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS

Soffront CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

 (3)

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