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Users have found SoGoSurvey to be a versatile tool that meets their diverse survey needs. Whether it's conducting simple questionnaires or …
Overview
What is Sogolytics?
Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.
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What is Sogolytics?
Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.sogosurvey.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is LimeSurvey?
LimeSurvey, a German company, offers their open source survey software, available with paid hosted and premium editions.
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NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management,…
Product Demos
Sogolytics Demo: Individual Accounts
YouTube
Testimonial – Martin Kelly – SoGoSurvey (now Sogolytics)
YouTube
SogoCX Demo in (About!) 5 Minutes | Sogolytics
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Sogolytics?
Sogolytics (formerly SoGoSurvey) offers an experience management platform developed to fuel business growth by providing real-time, actionable insights for a range of organizations across industries.
From designing and distributing a questionnaire to analysis and recommendations, the Sogolytics platform automates data collection and analysis. The solution boasts a strong reporting engine, strong data security, and 24/7 customer support.
SoGoCX is a comprehensive system for enhancing every aspect of an organization's customer experience. This means: improving conversion rates, streamlining all data management, and understanding customers to drive return on investment. With SoGoCX, organizations leverage touch points to measure key metrics such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).
SoGoEX helps organizations gather, analyze, and leverage data to transform the employee experience. The software was designed to allow HR and company leadership to drive organizational change through employee engagement, an exchange of ideas, and providing a secure space for honest feedback.
Sogolytics Features
- Supported: Branding
- Supported: Participation Tracking
- Supported: Top-Tier Data Privacy and Security
- Supported: Trend Analysis
- Supported: Pre-population
Sogolytics Screenshots
Sogolytics Video
Welcome to SoGoSurvey!
Sogolytics Integrations
Sogolytics Competitors
Sogolytics Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Mobile Web |
| Supported Languages | Arabic, Chinese, Dutch, English, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malayalam, Modern Greek (1453-), Nepali, Norwegian, Persian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Swedish, Tamil, Thai, Turkish, Urdu, Vietnamese |
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Reviews and Ratings
(36)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found SoGoSurvey to be a versatile tool that meets their diverse survey needs. Whether it's conducting simple questionnaires or multi-level feedback forms, the software provides a simple and feature-rich solution. Users appreciate the ability to produce surveys in different formats, such as targeted mailshots or embedded in websites, which enhances accessibility for participants. By using SoGoSurvey, users can easily capture information from website visitors and run conferences seamlessly. The constant updates and addition of new features to the system, along with the excellent support provided by the SoGoSurvey team, have been highly valued by users. The tool is widely utilized for various purposes like gathering client feedback, improving services, and analyzing market research data. With its user-friendly interface and absence of subscription fees, SoGoSurvey stands out as a convenient choice for reaching multiple clients across different locations. The software has demonstrated its effectiveness in conducting employee and customer surveys, collecting feedback on products and services, and measuring the impact of marketing campaigns. Additionally, SoGoSurvey is frequently used in educational settings for teacher evaluations, course assessments, and school climate surveys. Its flexibility allows users to tailor assessments to specific programs and collect relevant data efficiently. Furthermore, non-profit organizations employ SoGoSurvey to engage alumni, gather event feedback, and conduct research projects. Overall, SoGoSurvey proves to be an invaluable asset for various industries seeking comprehensive data collection and analysis solutions. The platform's ease of use, instant report generation, and branding options have garnered positive reviews from users across different domains.
Intuitive User Interface: Users have found the user interface of SoGoSurvey to be very intuitive, making it easy for them to design and edit surveys. Many reviewers mentioned that they were able to navigate the software effortlessly, even without prior experience in survey creation.
Ready-to-Use Survey Templates: The availability of a library of ready-to-use survey templates was highly appreciated by users, as it saved them time and effort in survey creation. Several reviewers mentioned that they were able to quickly get started with their surveys by choosing a template that suited their needs.
Variety of Question Types: The variety of question types offered by SoGoSurvey was praised by users, as it allowed them to keep their surveys interesting and engaging for participants. Many reviewers stated that the wide range of question options provided them with flexibility in designing their surveys.
Cons:
- Limited reporting options: Some users have mentioned that they found the reporting options in SoGoSurvey to be lacking and would like to see improvements in this area.
- Difficulty making changes to deployed surveys: Several reviewers have expressed frustration with the process of making changes to a survey after it has been deployed, stating that it is difficult and suggesting the need for a test period before final deployment.
- Lack of customization and limited functionality at basic levels: Multiple users have stated that they would like more opportunities for customizing responses for survey takers and more reporting options. They also suggest providing additional features at the basic levels of service.
Attribute Ratings
Reviews
(1-25 of 26)Companies can't remove reviews or game the system. Here's why
October 02, 2023
Sogolytics for Effective Data Management and Reporting
Score 9 out of 10
Vetted Review
Verified User
In summary, Sogolytics has proven to be the perfect fit for our pre and post-test assessments. Its seamless integration, efficient data collection, and powerful reporting capabilities have significantly improved our ability to track and communicate the impact of our programs. We highly recommend Sogolytics to organizations looking for a reliable and user-friendly data management solution.
April 05, 2023
Sogolytics is very useful
Score 9 out of 10
Vetted Review
Verified User
Sogolytics is better than google forms because it has more options and keeps better anonymity.
July 13, 2022
Perfect platform for your research
Score 8 out of 10
Vetted Review
Verified User
in my opinion tools such as SoGoSurvey are perfect, especially for students and researchers in small institutions that cannot afford the prices of other platforms such as Qualtrics. SoGoSurvey is much more accessible in terms of prices and offers free advanced or super discounted (up to 75%) licenses for students. This allows the students to have high-quality data and more professional interfaces when compared to other tools such as Google Forms.
Score 10 out of 10
Vetted Review
Verified User
When we were looking for a replacement for SurveyMonkey due to not being able to carry out a specific type of questionnaire without being on a higher level package we discovered SoGoSurvey who were able to provide these features without any additional costs. SoGoSurvey was the only other company that could supply us with the level of questions available and their support for non-profits was also a deciding factor in us using them.
July 12, 2021
SoGoSurvey is super useful
- Questionmark Perception
SoGoSurvey is better than their opponent since they provide better support and it’s a lot easier to use.
May 25, 2021
Intuitive. Responsive. Effective
Score 10 out of 10
Vetted Review
Verified User
Look and feel and support were much better.
Score 10 out of 10
Vetted Review
Verified User
SurveyMonkey allowed our team to design a complete survey, before asking us to pay a subscription price after this had been finished. This wasted our time and felt like a trick, making us invest time and energy in designing something that would be wasted unless you gave them payment. SoGoSurvey, however, was upfront about their options for paid subscriptions and had a simpler user-experience - we would have used this company from the start had we known of them beforehand.
December 20, 2020
Very satisfied with SoGoSurvey!
Score 9 out of 10
Vetted Review
Verified User
I've used several other survey tools, but for this specific case, I needed a somewhat more sophisticated tool for a specific and larger customer survey with several options. Also the survey needed to be company branded so customers really felt it came from us.
December 15, 2020
So Satisfied with SoGo!
Score 10 out of 10
Vetted Review
Verified User
We ultimately went with SoGoSurvey because of its user friendly functionality, robust reporting with customizable graphs and charts, including the word cloud feature and the template library. I also found that the other products we considered were so much more robust than we needed. Other products were really intended to be used as complete performance management solutions, offering pulse surveys, full engagement surveys, etc. At the time, we were simply looking for something with a smaller scope that didn't have a giant price tag. While SoGoSurvey offers similar products, I didn't feel pressured to purchase something much larger/wider in scope than what we needed at the time. I felt like SoGoSurvey would meet the current need as a pulse survey vendor but offer more, if it satisficed business need in the future.
December 04, 2020
SoGoSurvey is so right for our nonprofit
I did not have experience using SurveyMonkey previous to our use of SoGoSurvey, but I do know that those who did were excited to hear about a lack of restrictions on survey deployment and some other features that were lacking in the free version of SurveyMonkey.
December 01, 2020
SoGoSurvey is simple to use, has all the features needed in a survey software, and their customer service is by far the best in the game.
We've used SurveyGizmo and SurveyMonkey in the past. In terms of functionality, they all do the trick. But, in terms of pricing and customer service, there is no comparison. SoGoSurvey has far exceeded our expectations. As a pre-revenue startup they really went above and beyond to find a package that worked for us, assisted us in setting up our account, and helped us design our first survey (walked us through some of the trickier things like skip logic). Getting a hold of someone is easy, and I never feel rushed.
November 30, 2020
SoGoSurvey All The Way!
- Easier to use.
- More contemporary look and feel.
- Excellent customer service.
November 27, 2020
Hands Down the Best Survey Platform! Couldn't be Happier!
SoGoSurvey was more flexible in my opinion compared to the other survey company's I looked at. It had a monthly price option that allowed for the type of logic we needed in our questions. It had great reports, a simple user interface, and tons of helpful tools and question types. I did not use the other platforms personally but would see no reason to not use SoGoSurvey again. Sales and Support were very helpful as well!
November 25, 2020
SoGoSurvey is a Great Choice!
We previously used another survey product that had limited functionality. When we were looking for a change we evaluated two other companies and SoGo stood out the most.
November 19, 2020
Love SoGoSurvey - recommend it highly!
They are very similar products but in the end SoGo's customer service won out. They were so helpful and attentive and we didn't go through multiple layers of people in the Sales process.
November 19, 2020
A believer by experience
Score 9 out of 10
Vetted Review
Verified User
SoGoSurvey provided more functionality and better reporting survey metrics for a good pricepoint.
November 13, 2020
SoGoSurvey: I'll never again create surveys without SoGo.
The three of them have many similarities, Qualtrics seemed more robust but it felt overwhelming for my needs. Once the SurveyMonkey trial period expired, we were unable to print or access any of the work we have done; this wasn't an issue with SoGo. SoGo customer service and help desk has been superb and that is probably the feature I value the most.
November 12, 2020
SoGoSurvey is easy to use, feature rich, with excellent support!
I evaluated several different products, including SurveyMonkey. SoGoSurvey appeared to have the most features at the best value. Unfortunately, the "free" service didn't satisfy our needs and we had to upgrade during the first survey. I found SurveyMonkey and SoGoSurvey to be very comparable.
October 30, 2020
Comprehensive system with great UX.
SoGoSurvey offered the best value for money mix of features compared to other products that I have investigated. However, recent price increases has undermined this.
March 25, 2020
SoGoSurvey: Great for Internal and External Research
- GetFeedback and by SurveyMonkey
It is user-friendly. It allows for a variety of different scenarios.
March 19, 2020
Powerful, insightful and easy-to-use feedback platform
Score 10 out of 10
Vetted Review
Verified User
Qualtrics and Google Forms both are ok but do not have the same functionality as SoGoSurvey, I would not use Google Forms because of serious shortcomings on question types and data analysis and I would prefer to use Sogo over Qualitics for the functionality boost, Qualtrics has a very outdated user interface that is very hard to use and it is extremely expensive. Much more professional than other tools like Gainsight, Google Forms, Qualtrics, and SurveyMonkey, as I have experienced lower response rates with unprofessional-looking surveys.
March 15, 2020
Great survey tool with wonderful customer service
Score 9 out of 10
Vetted Review
Verified User
- GetFeedback and by SurveyMonkey
Score 10 out of 10
Vetted Review
Verified User
SoGoSurvey stacks up against these other two products with its diverse set of reporting/analytics options, question types, and overall workflow. The ability to track a user's score in the Assessments is highly useful for our team, and not possible on other platforms. We selected SoGoSurvey because their customer service is top-notch and they are incredibly attentive to our needs.
December 30, 2019
Excellent Product and Good Value for the Price
Score 10 out of 10
Vetted Review
Verified User
Qualtrics is excellent, very robust, but extremely expensive. If an organization does not have the means, it's probably beyond most people's reach. SurveyMonkey's features are good, but one has to pay more to get what I got with SoGoSurvey. I evaluated various other survey tools at the time, but unfortunately don't remember their names.
November 26, 2019
Didn’t end up needed but was very happy
All of them were fine enough, but so go had all the features for a fair price. Most of these platforms had one thing or another, but not everything. The flexibility of the types of questions was great.