Skip to main content
TrustRadius
SolarWinds Dameware Remote Everywhere (DRE)

SolarWinds Dameware Remote Everywhere (DRE)

Overview

What is SolarWinds Dameware Remote Everywhere (DRE)?

SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly.Using a laptop or a mobile app users can access end-device…

Read more
Recent Reviews

TrustRadius Insights

Users have found great success in using Dameware Remote Everywhere for remote connections to their network, whether they are working away …
Continue reading

DRE is a game changer!

10 out of 10
June 04, 2020
We have devices throughout North and South America, so after researching several options we found that Dameware Remote Everywhere was the …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features
  • File transfer (13)
    10.0
    100%
  • Instant message (12)
    10.0
    100%
  • Over-the-Internet remote session (13)
    9.1
    91%
  • Screen sharing (13)
    8.2
    82%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is SolarWinds Dameware Remote Everywhere (DRE)?

SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

Alternatives Pricing

What is N-able Take Control?

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from…

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

Return to navigation

Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

9.1
Avg 8.3
Return to navigation

Product Details

What is SolarWinds Dameware Remote Everywhere (DRE)?

SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly.

Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end-user feedback.




SolarWinds Dameware Remote Everywhere (DRE) Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

SolarWinds Dameware Remote Everywhere (DRE) Screenshots

Screenshot of Fast remote controlScreenshot of Live chatScreenshot of Remote desktop on mobileScreenshot of Reporting engineScreenshot of Secrets vaultScreenshot of Session information detailsScreenshot of System information

SolarWinds Dameware Remote Everywhere (DRE) Video

Overview

SolarWinds Dameware Remote Everywhere (DRE) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

SolarWinds Dameware Remote Everywhere (DRE) Downloadables

Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(42)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found great success in using Dameware Remote Everywhere for remote connections to their network, whether they are working away from the office or need to assist a remote user. The software has proven essential for transferring files to remote systems during the connection process, ensuring smooth and efficient work. Customers have expressed their satisfaction with the product, as it has enabled cost reduction and increased response times by allowing them to provide support remotely. Additionally, users have not only utilized Dameware Remote Everywhere for customer support but also as a valuable tool for assisting colleagues who are out in the field. The software's ability to provide third-party access to systems has been particularly useful when additional support is needed. IT departments have relied on Dameware Remote Everywhere to offer support to both in-house companies and satellite offices off-network, regardless of location, as long as there is a network connection available.

Dameware Remote Everywhere has been highly regarded for its secure remote access capabilities among technology teams. Its features include disabling the insecure RDP protocol, centralized administration and control, and logging and recording of remote access activities. Users have reported the software's effectiveness in incident analysis, troubleshooting alerts, incidents, and tasks, providing fast and user-friendly output. This versatility has made it an invaluable tool during travel or quarantine situations where remote support becomes crucial. Moreover, Dameware Remote Everywhere has proven instrumental in managing and assisting users, as well as administering servers and virtual machines. It has eliminated the need for extensive travel and on-site support for regional sites while ensuring seamless device management outside of the domain. Given its reliable performance during the COVID-19 pandemic when many users are working remotely, Dameware Remote Everywhere has emerged as the preferred solution for organizations looking to efficiently manage devices beyond their traditional network boundaries. With IT being the primary user group, various other departments have also embraced this software due to its accessibility and ease of use.

In summary, Dameware Remote Everywhere has become an indispensable tool for organizations across different sectors. It effectively fills the critical gap in remote work support by providing seamless remote connections, secure access, and efficient management of systems and devices. Through its versatile features and user-friendly interface, this software has enabled users to provide support and assistance both internally within their organization and externally to customers and colleagues. Whether it's connecting to remote users, transferring files, supporting customers, or managing devices outside of the domain, Dameware Remote Everywhere offers a reliable solution that optimizes productivity and reduces costs.

Attribute Ratings

Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SolarWinds Dameware Remote Everywhere (DRE) for our incident analysis and troubleshooting the alerts, incidents and tasks. It very fast and user friendly. We receive the output very easily. Even if we take remote via virtual network it is very fast and does not hang just like any other software's. Highly appreciated.
Score 9 out of 10
Vetted Review
Verified User
We use Dameware Remote Everywhere to support remote clients in both unattended modes as well as on-demand. This product addresses the need for remote support when users are either on the road or quarantined due to Covid-19. Unattended access is usually set up on machines for remote maintenance and monitoring to make support more efficient especially in time-sensitive situations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
DRE is being used by the entire organization. I use DRE on all machines to manage and assist users, along with managing servers and VMs. DRE is helping greatly in these new days of heavy remote working.
Score 10 out of 10
Vetted Review
Verified User
We have devices throughout North and South America, so after researching several options we found that Dameware Remote Everywhere was the best solution for us. We can manage devices that are outside of our domain which is very helpful since right now during the COVID-19 pandemic a lot of our users are working remotely, so we are still able to help them with DRE.
June 04, 2020

Great Solution

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Dameware Remote Everywhere to support our customers remotely and it helps us drive down costs but increase response times. We use this fantastic program not only to support our customers but as a tool to assist each other for the ones in the field as well. Program is great when it comes to giving a 3rd party an option into a system as well to provide additional support when need.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SolarWinds Dameware Remote Everywhere is a remote access software used exclusively in our organization. It provides secure remote access for our technology team to access servers and workstations in all of our locations securely. SolarWinds Dameware Remote Everywhere allows us to disable the insecure RDP protocol on our network, and also provides central administration and control to log and record who is using it, and what systems are being remoted to.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dameware Remote helps us stay plugged into issues with our hosts throughout the region/network. When we need to address a problem or issue we can remote into any machine necessary. This allows our Directors and regional employees to support sites within their region. Without this we'd be forced to spend extra time and money traveling and supporting these facilities.
October 23, 2019

Lives up to its name!

Cameron Council | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This software is being used by the IT department to support them in house companies within the organization as well as 3 satellite office off-network. Dameware Remote Everywhere allows us to seamlessly connect to endpoints no matter where they are as long as the user has a network connection.
Return to navigation