SolarWinds Mail Assure Reviews

3 Ratings
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Score 8.7 out of 100

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Reviews (1-3 of 3)

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March 10, 2020
chris maddox | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Mail Assure with our managed services practice to support our clients. We have several clients that are looking for email protection and we provide that with Mail Assure. We set it to work with their on-site Exchange, Office 365, or GSuite mail systems for spam filtering and security.
  • Spam filtering
  • Adaptive learning for security
  • Bit of a learning curve.
  • Needs close watch for a bit after implementation.
Works really well for spam filtering in emails for our clients. If you have a lot of employees you want to prevent phishing and spam from getting to them. We recently had a client that had their whole company blacklisted by Microsoft because a good number of their staff fell for phishing emails. We implemented Mail Assure and this has nearly eliminated the emails they had been getting.
They are easy to reach and quick to respond to any issues. They include a chat support feature on their products, so you can reach them while you are using the product. Their support team is knowledgeable about their products. They are great at tracking down issues and just answering questions on the product.
Read chris maddox's full review
April 27, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using SolarWinds Mail Assure for our whole organization to filter email destined for our on-premises exchange server. I am excited that they are working on an add-in for Outlook that works similarly to the add-in they have for Office 365. It is a very flexible filter and it works great.
  • It does a good job of not having false positives.
  • I really enjoy the flexibility of the filters.
  • The cost of this solution is very low.
  • I am waiting for the Outlook plugin as those are more similar to what we were used to.
  • I wish there were links inserted at the bottom of each message to have a single link to train as spam or not spam instead of needing to export the email file and then use those files to train through their website (a single click is much easier than a complex set of actions).
SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.
The support has been rock solid, easy to communicate with, and highly knowledgable.
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December 06, 2019
Howard Magnes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We sue it as a spam filter currently and are looking to enable the archive eventually. Currently, my entire office staff uses it to cut down on the number of junk emails they receive.
  • Incoming mail spam filtering.
  • SMTP scanning trips some spam filters.
  • Releasing a quarantined spam email often requires admin intervention.
  • Console access is cumbersome for end users.
It takes a bit of effort to make it go and work properly. After implementation, clients need to be aware it may cause issues in the short term with sending out an email if you set up SMTP scanning, but in the interest of protection, it is worth the aggravation especially if you're worried about your users getting their email compromised.
They were able to solve every issue I found and were able to explain what they did to resolve to avoid another call. Great support!
Read Howard Magnes's full review

SolarWinds Mail Assure Scorecard Summary

Feature Scorecard Summary

Anti-malware (3)
Cusomizability (3)
Threat Detection (3)
Management Tools (3)

What is SolarWinds Mail Assure?

Email Security and Continuity

SolarWinds® Mail Assure™ cloud-based email solution is designed to provide security for inbound and outbound email and email archiving. The Intelligent Filtering Engine was created for protection against email malware and continuity should core email go down. The service includes a multitenant web interface to help ensure control and transparency.

SolarWinds® Mail Assure™ offers a secure, reliable email protection and archiving platform that protects businesses from phishing, malware, and other email-borne threats. Mail Assure provides email protection and email archiving with service stability and what the vendor describes as an excellent user experience with features such as:

  • Robust email antivirus and anti-spam protection powered by a continuously updated threat database
  • Weekly development cycles to ensure the product is updated against the latest spam or malware outbreaks
  • 24/7 built-in email continuity
  • Compatible with any kind of email service
  • Virtually no downtime in over a decade
  • Relentless focus on control & transparency: multi-tier, multi-tenant, multi-lingual control panel
  • Encrypted, tamper-proof email archiving with an unlimited storage period
  • Branding for you and your customers
  • Geographical zone selection for mail processing if needed for regulatory or compliance reasons
  • Additional security layer for Office 365
  • Affordable pricing

SolarWinds Mail Assure Features

Secure Email Gateway Features

Has featureAnti-malware
Has featureCusomizability
Has featureThreat Detection
Has featureManagement Tools
Additional Features
Has featureEmail Storage
Has featureStored Email Encryption
Has featureReporting
Has featureEmail Analysis
Has featureEmail Migration
Has featureArchive Backup
Has featureQuarantine
Has featureAnti-Spam
Has featureWhitelisting / Blacklisting

SolarWinds Mail Assure Screenshots

SolarWinds Mail Assure Integrations

Microsoft Exchange, Microsoft 365 (formerly Office 365)

SolarWinds Mail Assure Competitors

SolarWinds Mail Assure Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

SolarWinds Mail Assure Support Options

 Free VersionPaid Version
Live Chat
Video Tutorials / Webinar

SolarWinds Mail Assure Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Languages: English, Danish, Spanish, Portuguese, Greek, Swedish, French, Finnish, Russian, Turkish, Japanese, Polish, Dutch, Hungarian, Italian, German, Norwegian