SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) Reviews

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Wyant Niswonger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The support from SolarWinds has always been great. They work with you when you need them to work with you. They are always well spoken and well-versed in their products. When they are unable to answer questions they always are able to escalate to others who can. It has been one of my favorite vendors to work with.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The support we got from SolarWinds has always been very good--very professional, quick to respond, and flexible when needed. Even when we had a specific requirement, support was ready to help us. I did not specifically work with SolarWinds support on SolarWinds Network Configuration Manager (NCM). No major issues, so in general they are very good.
Score 4 out of 10
Vetted Review
Verified User
Review Source
No different VS any other SolarWinds products we have to deal with. Support is not well trained and seem to be internally discouraged from escalating even if they do not know what to do.
October 08, 2019

SolarWinds Experience

Score 1 out of 10
Vetted Review
Verified User
Review Source
They will tell you it's your problem until you prove 3 different ways that it's the system and then they'll "escalate to an engineer" at which point they might help you or close the case blaming some internally well-known thing that isn't shared with customers.
Aaron Coody | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
everytime i have to call into solarwinds for support that are very knowledgeable and well versed in their products. i have never had an issue with a support engineer not knowing or at least not knowing how to find the information to fix my problem. i can't be happier with their support.

SolarWinds Network Configuration Manager (NCM) Scorecard Summary

What is SolarWinds Network Configuration Manager (NCM)?

SolarWinds Network Configuration Manager (NCM) can help save time and improve network reliability and security by managing configurations, changes, and compliance for routers, switches, and other network devices.

Network Configuration Manager enables IT Pros with:
  • Out-of-the-box support for major network device vendors, including Cisco®, Juniper®, HP®, Huawei®, F5®, Avaya®, Ruckus®, and more.
  • Automated bulk deployment of standardized device configs.
  • Automatic backups of device configurations, and rollback to the last-known good configurations, if necessary.
  • Identifying IOS® devices with potential vulnerabilities, utilizing the NIST CVE repository service, and even provides the tools to manage the investigation, remediation, or waiver of each vulnerability.
  • Auditing device configs for NIST FISMA, DISA STIG, and DSS PCI compliance.
  • Built on the Orion® Platform, NCM provides the ability to purchase and fully integrate with additional network monitoring modules (network performance monitoring, NetFlow traffic analysis, WAN management, VoIP, device tracking, and IP address management), as well as systems, storage, and virtualization management, all in a single web console.

SolarWinds Network Configuration Manager (NCM) Features

  • Supported: Configuration Change Automation
  • Supported: Configuration Backup and Restore
  • Supported: Change Monitoring
  • Supported: Change Management - Roles & Approval
  • Supported: Baselines and Configuration Drift Monitoring
  • Supported: IOS Vulnerability Scanning
  • Supported: Compliance Assessment and Enforcement
  • Supported: Network Insight for Cisco Nexus
  • Supported: Network Insight for Cisco ASA

SolarWinds Network Configuration Manager (NCM) Screenshots

Network Automation -  manage rapid change across complex and multi-vendor networks, reduce time needed to complete repetitive tasks, and maintain standards and service levels for uninterrupted ITConfig Backup - rest easy knowing you can locate the most current configuration and quickly apply it to a replacement spare, or to roll back a blown configuration.Vulnerability Scanning - Take the hassle out of vulnerability scanning using NCM's integration with the National Vulnerability Database and access to the most current CVE’s to identify vulnerabilities in your Cisco devices.Inventory Management - Be able to know what devices are connected to your network, their hardware and software configurations, and when they approach end-of-service and end-of-life, with NCM device configuration management tool.User Management - Use NCM's integrated console to lock down devices from unauthorized access, delegate who can view device details and make configuration changes, and determine when network changes can occur.Baselines and Diffs - IT professionals can get a more comprehensive view by leveraging baselines across multiple nodes. Diff view in NCM’s network configuration management tool is designed to highlight only those lines that changed.Reports - Use NCM's 53 included reports to keep stakeholders informed with the current state of your network inventory, configuration changes, policy compliance, security, and planning requirements.

SolarWinds Network Configuration Manager (NCM) Video

SolarWinds Network Configuration Manager Overview

SolarWinds Network Configuration Manager (NCM) Downloadables

SolarWinds Network Configuration Manager (NCM) Integrations

  • SolarWinds Server & Application Monitor
  • SolarWinds Database Performance Analyzer
  • SolarWinds Network Performance Monitor (NPM)
  • SolarWinds NetFlow Traffic Analyzer (NTA)
  • SolarWinds Web Performance Monitor (WPM)
  • SolarWinds IP Address Manager (IPAM)
  • SolarWinds VoIP & Network Quality Manager (VNQM)
  • SolarWinds Virtualization Manager (VMAN)
  • SolarWinds Storage Resource Monitor (SRM)
  • SolarWinds User Device Tracker

SolarWinds Network Configuration Manager (NCM) Competitors

SolarWinds Network Configuration Manager (NCM) Pricing

SolarWinds Network Configuration Manager (NCM) Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Windows Server
Mobile ApplicationNo

Frequently Asked Questions

What is SolarWinds Network Configuration Manager (NCM)?

SolarWinds Network Configuration Manager is network diagnostics and troubleshooting technology, from Austin-based SolarWinds.

What is SolarWinds Network Configuration Manager (NCM)'s best feature?

Reviewers rate Implementation Rating highest, with a score of 9.1.

Who uses SolarWinds Network Configuration Manager (NCM)?

The most common users of SolarWinds Network Configuration Manager (NCM) are from Enterprises and the Information Technology & Services industry.