SolarWinds NPM Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
457 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Do you work for this company? Manage this listing

TrustRadius TRUE BadgeTrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 194)

Collin Lichtenberger | TrustRadius Reviewer
July 20, 2020

SolarWinds NPM Customer Review

Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It pulls SNMP data well, in particular it allows us to capture port level information with a decent amount of historical data. This is true for user ports or trunk ports.
  • It does a good job of keeping an up-to-date stable of configurations. This is invaluable for recovery operations.
  • Syslog collector is also very useful to again correlate performance data against what errors the box itself is processing.
  • I would like to see the robustness of the database and pollers improved. It seems like we often need to do system upkeep or the application seems to grind along very slowly.
  • I would also like to see an improved method for auto-provisioning of server monitoring tools.
  • I would also like to be able to update maps/drawings directly from the web interface without having to use a separate Windows client.
Read Collin Lichtenberger's full review
Ted Sadler | TrustRadius Reviewer
June 15, 2020

SolarWinds Network "Magnificent Performance" Monitor

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Providing detailed and high-level views of network device and infrastructure performance
  • Providing an intuitive and informative user interface
  • Generating flexible, customizable reports for any combination of devices imaginable
  • Providing highly extensible device metadata categories and custom properties
  • SolarWinds is an expensive platform with steep initial and recurring costs (if maintenance/update services are purchased).
  • The amount of information in the Orion interface can be intimidating if you don't know what specific information you're looking for.
Read Ted Sadler's full review
Matthew A. Osmond | TrustRadius Reviewer
June 03, 2020

A mature, customization monitoring solution

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Very mature product, with lots of pre-built templates and features.
  • It's very flexible and easy to customize.
  • Fantastic support community (Thwack)
  • Licensing model is simple.
  • Upgrades can be tricky and time-consuming (especially if you have other Orion products installed along with NPM). It seems like SolarWinds is really focusing on improving this.
  • It's Windows-only (which may or may not be an issue for your organization).
  • Some menus don't take advantage of modern screen resolutions (e.g., on a 1080p or higher screen, a particular menu section will be locked at a very small size, wasting a lot of real estate).
Read Matthew A. Osmond's full review
Reinier Kleipool | TrustRadius Reviewer
July 28, 2020

How NPM replaced several products at much lower licensing cost.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Provides very detailed insight into Node performance and troubles.
  • Features a VERY useful API that is able to drive all of the application.
  • Event and alter management is easy to use.
  • Offers many extra modules that are very well integrated.
  • It does not support hardware inventory for H3C/Comware based devices.
  • It does not really understand aggregate links.
Read Reinier Kleipool's full review
Srinivas Reddy | TrustRadius Reviewer
July 24, 2020

My SolarWinds Monitor

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • In the organization, our team basically monitors the data centers response time, the nodes in the cluster environment, and how they are performing from time to time.
  • These are production environments and very critical about data flow across the network and we also collect performance statistics from time to time and the data latency between two data centers and create reports.
  • Our VM wares placed across different data centers located in different states. Network communication is very critical to transfer data in no time. For this, we need a powerful network monitoring tool to pinpoint all the networking issues and troubleshoot various devices connected between the data centers. For achieving this, SolarWinds NPM is critical to give such information.
  • In our organization, we need information such as how much data is transferred/sec, data latency, total transactions time in a given period. Because of such environments and timelines sometimes we have a very extreme volume transferred between clustered nodes in data centers and the total number of logins increases in certain working hours. We need to track it down and generate custom reports to enhance productivity, hence this tool is critical.
  • Sometimes it gives more verbose information if some of the VM cluster's installed SQL server has performance bottlenecks and it is hard to troubleshoot of them.
  • We have issues in terms of data latency especially on SQL installed VM ware across datacenters which are working on dynamics which are hard to point exact hardware or SQL issues with the performance tool.
  • SolarWinds NPM can be improved if networking devices or servers connected more than four datacenters.
Read Srinivas Reddy's full review
Keith Gulledge | TrustRadius Reviewer
July 15, 2020

SolarWinds NPM is the bomb!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Great for reporting (email notification) up/down status of network devices.
  • Great to see status of stack ports in case 1 switch in a stack is down.
  • It is critical to see bandwidth usage and NPM does it well.
  • Not really anything. It does what we need.
Read Keith Gulledge's full review
Bradley Friars | TrustRadius Reviewer
June 10, 2020

Works great!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ticket Auto-creation
  • Very detailed without clutter
  • Simple for a new user
  • A local application so that logging in constantly isn't an issue
Read Bradley Friars's full review
Alessandro Piras | TrustRadius Reviewer
February 28, 2020

An irreplaceable tool for complex networks

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Simple discovery of multiple nodes to monitor
  • A lot of graphical snippets to represent data
  • Customization of dashboard
  • Missing the ability to create a partition to give separate customizable environments to different groups
  • Traps triggered alerts can be done only on the TrapTools, not in the web interface
  • Custom maps can be done only on the Atlas tool, not in the web interface
Read Alessandro Piras's full review
Anonymous | TrustRadius Reviewer
July 14, 2020

SolarWinds NPM is the magic bullet!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The software is very in-depth. You will be able to get metrics and data on things you never thought possible.
  • SolarWinds has a vast array of products in its database so we have yet to add anything that wasn't already included.
  • The reporting is wonderful. It is in-depth and allows us to provide documents to business partners when asked.
  • Sometimes there are too many things to look at. It may be hard to find just what you are looking for. I would prefer a more dumbed down interface or even a guided wizard.
  • It may be our implementation but it seems a little sluggish at times.
  • Upgrading it can be a pain since there may be multiple updates needed to get current.
Read this authenticated review
Anonymous | TrustRadius Reviewer
June 04, 2020

SolarWinds Network Evaluation

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Building service groups based on multiple aspects and technologies allowing for monitoring of a full service as opposed to the individual aspects of it.
  • Ability to pull and organize information with custom snmp pullers means we are able to monitor and report on any event that occurs in our network.
  • The ability to create additional pages and gather custom information to create simple and easily accessible locations vast improves our ability to understand and react to network related events.
  • Custom page layout in NPM only allows for vertical columns of information, limiting your ability to display information in the best manner.
  • Universal Device Poller is a separate application that would be much more user friendly if it was incorporated directly into the NPM web interface.
  • High Availability failover solution requires additional licensing from third parties to utilize.
Read this authenticated review
Anonymous | TrustRadius Reviewer
April 07, 2020

All the information you need to diagnose your network in one place.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The clarity of the NPM interface is unparalleled in the level of information displayed. This is often a challenge on other monitors when there is such a variety of equipment being monitored.
  • Adding a node to be monitored is generally a stress-free process, with a lot of configuration available, but only the bare minimum being compulsory.
  • The graphing provided for nodes provides us with enough knowledge to prevent noticeable failures in many cases. No need to click too many buttons.
  • I have found the configuration of alerts to be somewhat confusing at times. I like to have as few required fields as possible to start with, and tailor the alert from that.
Read this authenticated review
Anonymous | TrustRadius Reviewer
July 20, 2020

Solarwinds NPM - Well worth your time

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Graphing is fantastic. Trend lines and 95th percentile really make the grade when showing off what your network can do, or where it's limitations are.
  • Alerting works flawlessly.
  • The sales team is relentless and will never stop bothering you. Ever.
  • More vendor MIB's can be put into the standard offering.
Read this authenticated review
Anonymous | TrustRadius Reviewer
July 17, 2020

SolarWinds Network Performance Monitor: THE leader in network monitoring

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Alerting is easy to set up and customize--without good alerting, why bother?
  • The custom charts can be a real lifesaver at times. Many times I have been asked to essentially prove that a particular network component or circuit was not to blame. Custom charts make it quick and easy to put a graphic together to share.
  • Easily customizable dashboard with widgets galore allows us to see the things we really care about at a glance.
  • I personally find the maps a little cumbersome to work with. Yeah, you can create one pretty quickly, but it's a bit of work to make it look nice.
  • The upgrade process hasn't gone as smoothly as we expected in the past. We haven't upgraded to 2020 yet, so maybe that will go better.
  • I wish I could provide more cons, but it really is a great product. If they can make the maps easier to deal with, and streamline the upgrade process, it will be nearly a perfect product.
Read this authenticated review
Anonymous | TrustRadius Reviewer
July 15, 2020

SolarWinds Network Performance Monitor Review

Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Detailed Statistics
  • Reporting
  • Configurability
  • Doing anything in bulk needs major improvement
  • Network mapping displays
  • Be more reactive to customer requests
  • Cover ALL technology vendors, not just a select few
Read this authenticated review
Anonymous | TrustRadius Reviewer
July 14, 2020

SolarWinds Network Performance Monitor Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The alert functionality from SolarWinds Network Performance Monitor has been very helpful over the years. It provides us with the real time information needed during critical issues that may occur.
  • The basic syslog and events features allows us to see in our main dashboard if there is something critical to address when we log in to the system.
  • Network atlas also provides an intuitive graphical way to see if our environment has any nodes down or with issues.
  • It would be nice for there to be a feature that would allow us to click one button to turn all alerting off during a maintenance window. It is required to either turn each type of alert off individually or all alerts on a per node basis.
Read this authenticated review
Anonymous | TrustRadius Reviewer
June 09, 2020

SolarWinds NPM Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Monitors and alerts on network device metrics
  • Adding a device is easy and device templates are accurate
  • The user interface is intuitive and packs information densely on the screen for easy use.
  • Configuring and monitoring at the port level can be confusing. Often level 1 technicians misconfigure what ports actually need to be monitored. More common on larger or more complex devices such as core switches.
  • The top-level menus in NPM (and all of SolarWinds Orion tools) are not always intuitive.
Read this authenticated review
Anonymous | TrustRadius Reviewer
June 08, 2020

Review of SolarWinds NPM

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Comprehensive alert system
  • Wide range of supported network gear
  • Ability so save and push configuration files
  • Can't turn off events
  • Hard to find accurate help
Read this authenticated review
Anonymous | TrustRadius Reviewer
April 07, 2020

NPM for a medium size business

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Bandwidth alerts. Lets you be proactive to problems.
  • Alerts that a device has rebooted. This lets you know that it was more than a normal internet outage. There may be power issues.
  • Machine learning. NPM listens to the devices over time and creates baselines automatically.
  • Too many alerts when a site goes down. Need to be able to fine tune better.
Read this authenticated review

Feature Scorecard Summary

Automated network device discovery (171)
8.7
Network monitoring (190)
9.4
Baseline threshold calculation (167)
8.4
Alerts (189)
9.3
Network capacity planning (150)
7.7
Packet capture analysis (105)
7.5
Network mapping (156)
7.7
Customizable reports (174)
8.4
Wireless infrastructure monitoring (122)
7.7
Hardware health monitoring (176)
8.8

About SolarWinds NPM

SolarWinds Network Performance Monitor (NPM) delivers comprehensive network fault monitoring and performance management that scales and expands with a company's network monitoring needs. Users can collect and view availability, real-time and historical statistics from routers, switches, firewalls, servers, and any other SNMP-, ICMP-, or WMI-enabled devices directly from a web browser.

The vendor states that SolarWinds users can get a full NPM installation up and running the same day they download, and that implementation does not require a team of consultants. NPM provides visibility into the health of network devices and servers on the network, ensuring that users have needed real-time information to keep their network running at peak performance.

Network Performance Monitor helps IT Pros:

  • Quickly detect, diagnose, and resolve network performance issues and avoid downtime
  • Respond to multiple condition checks, correlated events, and device dependencies
  • Automatically calculate capacity exhaustion dates using customizable thresholds based on peak and average usage
  • Streamline network troubleshooting with an easy-to-use Web interface
  • View paths to critical business services hop-by-hop, even into the cloud, with the NetPath™ feature
  • Get deeper visibility into complex network devices with Network Insight™ features for Cisco ASA firewalls, Cisco Nexus switches, and F5 BIG-IP load balancers

SolarWinds NPM Features

Network Performance Monitoring Features
Has featureAutomated network device discovery
Has featureNetwork monitoring
Has featureBaseline threshold calculation
Has featureAlerts
Has featureNetwork capacity planning
Has featurePacket capture analysis
Has featureNetwork mapping
Has featureCustomizable reports
Has featureWireless infrastructure monitoring
Has featureHardware health monitoring
Additional Features
Has featureMulti-vendor device support for any router, switch, firewall, VPN concentrator, wireless access point and other devices that support standard protocols
Has featureIntelligent alerts for correlated events, sustained conditions, and complex combinations of device states
Has featureInsight on hardware health by monitoring, alerting, and reporting on the state of key device sensors
Has featureNetPath for hop-by-hop monitoring of critical business services, on-premises or into the cloud
Has featureNetwork Insight for Cisco ASA firewalls
Has featureNetwork Insight for Cisco Nexus switches
Has featureNetwork Insight for F5 BIG-IP load balancers

SolarWinds NPM Screenshots

SolarWinds NPM Video

Network Performance Monitor overview

SolarWinds NPM Downloadables

SolarWinds NPM Integrations

SolarWinds Server & Application Monitor, SolarWinds Web Performance Monitor (WPM), SolarWinds IP Address Manager (IPAM), SolarWinds NetFlow Traffic Analyzer (NTA), SolarWinds Network Configuration Manager (NCM), SolarWinds Virtualization Manager (VMAN), SolarWinds Storage Resource Monitor (SRM), SolarWinds Web Help Desk (WHD), SolarWinds User Device Tracker, SolarWinds VoIP & Network Quality Manager

SolarWinds NPM Competitors

ManageEngine OpManager, Ipswitch WhatsUp Gold, Nagios Core, DX Infrastructure Manager (formerly CA Unified Infrastructure Management), Micro Focus Network Node Manager i (formerly HP Network Node Manager), Paessler PRTG

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional

SolarWinds NPM Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

SolarWinds NPM Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Windows® Server 2016; SQL Server 2016 SQL Server 2016 SP1 SQL Server 2017 (including installations on Linux)
Mobile Application:No