SolarWinds NPM

SolarWinds NPM

Customer Verified
Top Rated
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Score 8.7 out of 100
Top Rated
SolarWinds Network Performance Monitor (NPM)


Recent Reviews

solarwinds npm

10 out of 10
January 25, 2022
We are using the solarwinds npm to monitor the network availability of our networking devices like routers, switches and servers. We are …
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TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Customer Support 2021
TrustRadius Award Top Rated 2020

Popular Features

View all 10 features

Network monitoring (229)


Alerts (226)


Hardware health monitoring (213)


Customizable reports (210)


Reviewer Pros & Cons

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Features Scorecard

Network Performance Monitoring


Product Details

What is SolarWinds NPM?

SolarWinds Network Performance Monitor (NPM) delivers comprehensive network fault monitoring and performance management that scales and expands with a company's network monitoring needs. Users can collect and view availability, real-time and historical statistics from routers, switches, firewalls, servers, and any other SNMP-, ICMP-, or WMI-enabled devices directly from a web browser.

The vendor states that SolarWinds users can get a full NPM installation up and running the same day they download, and that implementation does not require a team of consultants. NPM provides visibility into the health of network devices and servers on the network, ensuring that users have needed real-time information to keep their network running at peak performance.

Network Performance Monitor helps IT Pros:

  • Quickly detect, diagnose, and resolve network performance issues and avoid downtime
  • Respond to multiple condition checks, correlated events, and device dependencies
  • Automatically calculate capacity exhaustion dates using customizable thresholds based on peak and average usage
  • Streamline network troubleshooting with an easy-to-use Web interface
  • View paths to critical business services hop-by-hop, even into the cloud, with the NetPath™ feature
  • Get deeper visibility into complex network devices with Network Insight™ features for Cisco ASA firewalls, Cisco Nexus switches, and F5 BIG-IP load balancers

SolarWinds NPM Features

Network Performance Monitoring Features

  • Supported: Automated network device discovery
  • Supported: Network monitoring
  • Supported: Baseline threshold calculation
  • Supported: Alerts
  • Supported: Network capacity planning
  • Supported: Packet capture analysis
  • Supported: Network mapping
  • Supported: Customizable reports
  • Supported: Wireless infrastructure monitoring
  • Supported: Hardware health monitoring

Additional Features

  • Supported: Multi-vendor device support for any router, switch, firewall, VPN concentrator, wireless access point and other devices that support standard protocols
  • Supported: Intelligent alerts for correlated events, sustained conditions, and complex combinations of device states
  • Supported: Insight on hardware health by monitoring, alerting, and reporting on the state of key device sensors
  • Supported: NetPath for hop-by-hop monitoring of critical business services, on-premises or into the cloud
  • Supported: Network Insight for Cisco ASA firewalls
  • Supported: Network Insight for Cisco Nexus switches
  • Supported: Network Insight for F5 BIG-IP load balancers

SolarWinds NPM Screenshots

Reduce network outages and quickly detect, diagnose, and resolve multi-vendor network performance issues with affordable, easy-to-use network monitoring software.See relationships for routers, switches, interfaces, volumes, and groups, updated automatically without user intervention so you can maintain your network, not your network maps.Reduce visibility gaps into critical network switches, firewalls, and load balancers with Network Insight for Cisco Nexus, Cisco ASA, and F5 BIG-IP.Reduce the flood of unnecessary network alerts. Create alerts based on simple or complex nested trigger conditions, defined parent/child dependencies, and network topology.Easily identify dead zones and improve wireless coverage. With our network monitoring tool, you can access out-of-the-box wireless reports, including wireless availability and rogue access points.Configure alerts accurately by calculating dynamic baseline threshold data with our network performance monitoring software.

SolarWinds NPM Video

Network Performance Monitor overview

SolarWinds NPM Downloadables

SolarWinds NPM Integrations

SolarWinds NPM Competitors

SolarWinds NPM Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Windows® Server 2016; SQL Server 2016 SQL Server 2016 SP1 SQL Server 2017 (including installations on Linux)
Mobile ApplicationNo


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Frequently Asked Questions

What is SolarWinds NPM?

SolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.

What is SolarWinds NPM's best feature?

Reviewers rate Network monitoring highest, with a score of 9.

Who uses SolarWinds NPM?

The most common users of SolarWinds NPM are from Enterprises (1,001+ employees) and the Information Technology & Services industry.


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December 15, 2020

SolarWinds NPM

Score 9 out of 10
Vetted Review
Verified User
Review Source
I never had to reach out to their support yet, but during implementation phase, their team was readily available to help out and answered all our questions quickly and accurately. From what I've seen so far, they seem to be on top of things. Implementation was smooth and it the product has also been operating smoothly since.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We get instant support for any of our queries. We had several incidents during installation and configuration, and the product crashed multiple times. We got instant support for license change from one server to another server, plus an installation guide, recovery guide. The best feature is this is not taking more time for installation and configuration of the tool.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Support expects you to understand their product inside and out, as if you did support on your own. I usually get a "Why are you calling us" vibe from SolarWinds. I do not feel welcomed as a customer, by them as a whole. They usually do provide the right solution, but they're incredibly slow about it.
Score 8 out of 10
Vetted Review
Verified User
Review Source
SolarWinds' support is very informed and knows a lot about what issues people may face. They are able to quickly analyze the issue and can communicate well. Communication is key. No one likes feeling like their issue isn't a priority. I understand the need to research a problem before finding the solution and its nice to know they make sure everything it 100% before closing things out.
Score 9 out of 10
Vetted Review
Verified User
Review Source
This rating is for SolarWinds support on its own without the 3rd-party support we pay for. In general, SolarWinds will respond to tickets that you open if you have specific issues that need to be solved. But they don't help you with installing upgrades, performance tuning, custom reports and alerts, or training. For stuff like that, they expect you to sift through their Thwack community message boards for information on how to solve your issues. In general, Solarwinds feels that their application is so intuitive that anyone can learn how to install and operate it. Sure, the application is intuitive in operation, but administration of the backend can get pretty complicated.
Score 7 out of 10
Vetted Review
Verified User
Review Source
I had a licensing issue when upgrading and received only very short responses. My issue was resolved quickly and only short responses were required in this instance, but I do prefer a more detailed explanation in situations where there are multiple ways of licensing.
November 16, 2015

How NPM Helped Us

Score 8 out of 10
Vetted Review
Verified User
Review Source
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.