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SolarWinds Papertrail

SolarWinds Papertrail

Overview

What is SolarWinds Papertrail?

Austin based SolarWinds acquired log management tool Papertrail in April, 2015.

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Recent Reviews

TrustRadius Insights

SolarWinds Papertrail is a versatile log management solution that offers a range of use cases for various users. It is extensively used by …
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A true Godsend

10 out of 10
December 21, 2022
Incentivized
We use SolarWinds Papertrail to keep all of our branch locations Syslogs in one place. When there is an issue with just about anything, I …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is SolarWinds Papertrail?

Austin based SolarWinds acquired log management tool Papertrail in April, 2015.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.papertrail.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Amazon CloudWatch?

Amazon CloudWatch is a native AWS monitoring tool for AWS programs. It provides data collection and resource monitoring capabilities.

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What is LogicMonitor?

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

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Product Details

What is SolarWinds Papertrail?

SolarWinds® Papertrail® is log management designed by engineers for engineers that supports most every log type, and provides real-time tailing and intuitive search and filter capabilities to simplify troubleshooting and reduce Mean Time to Repair (MTTR). The vendor's value proposition:

  • Realtime - Tail and search logs as they happen. Find the event messages you need among the gigabytes of log data, within seconds.
  • Simple yet powerful - Create flexible log views in a few clicks. Turn related systems into event streams and automatically group new systems using wild cards. Save searches to quickly create alerts and dashboards.

  • Get started in seconds - Nothing to install. Use any common syslog daemon or our collector to start sending logs to Papertrail and start searching and tailing logs immediately.

  • Works the way you do - Web browser, command line (CLI) and API access, all with the same easy search format. More than 20 integrations with popular alerting and monitoring solutions and webhooks for easy integration into any environment.

  • Integrates with APM - Seamlessly integrates with SolarWinds AppOptics to quickly switch between traces, metrics, and logs without losing context.

SolarWinds Papertrail Features

  • Supported: Aggregate logs
  • Supported: Tail and search logs
  • Supported: Receive instant alerts
  • Supported: Analyze logs
  • Supported: Scale your logs
  • Supported: Encrypted logs
  • Supported: Filter logs
  • Supported: Clone existing alerts
  • Supported: Colorize links
  • Supported: Utilize command-line client

SolarWinds Papertrail Screenshots

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SolarWinds Papertrail Video

Papertrail Overview

SolarWinds Papertrail Competitors

SolarWinds Papertrail Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

SolarWinds Papertrail Downloadables

Frequently Asked Questions

Austin based SolarWinds acquired log management tool Papertrail in April, 2015.

Splunk Cloud and Splunk Enterprise are common alternatives for SolarWinds Papertrail.

The most common users of SolarWinds Papertrail are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(49)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SolarWinds Papertrail is a versatile log management solution that offers a range of use cases for various users. It is extensively used by developers, testers, and IT staff to collect and aggregate logs from multiple servers, providing cluster-wide visibility and easy monitoring of individual servers. Users appreciate its ability to gather logs from backend services, aiding in the development, testing, and operation of interconnected services.

The product's flexibility makes it suitable for monitoring multi-service distributed machine learning applications, including Kubernetes deployments and serverless functions. Its compatibility with agile dev-ops engineering practices allows for easy debugging of complex distributed workflows. Furthermore, IT staff can utilize Papertrail to oversee and manage logs from multiple servers, such as SQL and Exchange servers, helping them focus on end-user support. The product's ability to collect logs from frequently recycled machines ensures log tracking confidence in these dynamic environments.

Additionally, SolarWinds Papertrail excels in monitoring server logs and sending email alarms to alert users or teams about anomalies in the logs. It is also valuable for capturing web server logs and providing insights into server activities. Users find it beneficial as a training tool for teaching employees how to implement, set up, monitor, and use common monitoring tools.

The search capability of Papertrail is highly appreciated, making it easy to find specific log entries or exclude certain types of logs. Saved searches and alerts are key features that users rely on to monitor logs for various conditions and generate alerts through email or text notifications. The product serves as a centralized location for curating, organizing, and filtering logs while also functioning as an effective alert system for catching issues before they escalate.

SolarWinds Papertrail's user-friendly logging platform works well with Heroku and other PAAS platforms, offering fast search capabilities and log alerts for basic observability. It is suitable for small teams but can scale up as needed. This product caters to a wide range of use cases, including aggregating logs from Kubernetes Pods, monitoring applications, consolidating Syslogs from multiple branch locations, and managing server logs in personal projects deployed on platforms like Heroku and Google Cloud Platform.

Live view of log filtering and custom views: Many users have found the live view of log filtering and custom views to be extremely helpful, allowing them to see logs in real-time and easily customize the view to focus on specific information.

Ability to collect logs from multiple sources in real-time: Several reviewers have praised the valuable feature of being able to collect logs from multiple sources in real-time. They appreciate having all the logs in one place, making it easier for them to analyze and troubleshoot issues.

Effective alert system: Users have mentioned that they find Papertrail's alert system to be effective. It triggers alerts based on specific search matches, helping users stay updated on important events or issues.

Insufficient Search Capabilities: Some users have expressed dissatisfaction with the current search capabilities of the software, stating that there is a need for better JSON search support and regex support. They feel that the current search functionalities are not sufficient and desire more precise search results.

High Pricing: Several reviewers have mentioned that they find the cost of the product to be too high. They believe that the pricing should be lower in order to provide a better value for money.

Lack of Comprehensive Documentation: Users have requested more documentation about the tools, indicating that they find the current documentation to be lacking in comprehensive information. They express a desire for detailed and extensive documentation to fully understand and utilize all features of the software effectively.

Attribute Ratings

Reviews

(1-1 of 1)
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Nick Vahalik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SolarWinds Papertrail for logging across a cluster of servers. Before using SolarWinds Papertrail we didn't have any easy way to aggregate logs across all of our servers. We needed a way to watch what was going on both on individual servers in addition to having cluster-wide visibility. We also needed an easier way to handle monitoring of certain jobs and tasks, which, before, we had custom implementations to handle output logging.
  • Live view of log
  • Filtering and custom views
  • Historical information
  • Better json search support
  • Regex support
  • Message grouping
It works great for monitoring logs across a cluster of servers. We run a traditional LAMP stack and log jobs that are important to us. We now use SolarWinds Papertrail to handling monitoring of those processes as well as handle custom reporting for things we are actively engaged in debugging/improving in the main application. Since we use Laravel Forge, the installation was super simple, and we didn't have to do anything to make it work beyond the initial setup.
  • Improved visibility
  • Improved communication
  • Decreased time to review issues
NR logging just didn't seem to work all that well for us. We had issues with logs getting to them. SolarWinds Papertrail was much simpler to set up.
5
Our users are mostly developers who want to deploy code quickly and be able to test and see how things are going across the entire deployed system. To this end, we favor adding logging for new components that allow us to quickly and easily find and examine the new processes. This makes debugging easier and reduces the amount of time we have to spend to let users know that things are actually working.
1
It's just one person. Supporting Papertrail requires minimal effort.
  • debugging
  • visibility of deployed systems
  • real-time feedback
  • telemetry
  • monitoring dry-run processes in production
  • radical visibility across the cluster
We are definitely going to continue using Papertrail. It's been a lifesaver.
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