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SolarWinds Papertrail is a versatile log management solution that offers a range of use cases for various users. It is extensively used by …
Overview
What is SolarWinds Papertrail?
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.
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What is SolarWinds Papertrail?
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.papertrail.com/plans
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
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What is SolarWinds Papertrail?
SolarWinds® Papertrail® is log management designed by engineers for engineers that supports most every log type, and provides real-time tailing and intuitive search and filter capabilities to simplify troubleshooting and reduce Mean Time to Repair (MTTR). The vendor's value proposition:
- Realtime - Tail and search logs as they happen. Find the event messages you need among the gigabytes of log data, within seconds.
Simple yet powerful - Create flexible log views in a few clicks. Turn related systems into event streams and automatically group new systems using wild cards. Save searches to quickly create alerts and dashboards.
Get started in seconds - Nothing to install. Use any common syslog daemon or our collector to start sending logs to Papertrail and start searching and tailing logs immediately.
Works the way you do - Web browser, command line (CLI) and API access, all with the same easy search format. More than 20 integrations with popular alerting and monitoring solutions and webhooks for easy integration into any environment.
Integrates with APM - Seamlessly integrates with SolarWinds AppOptics to quickly switch between traces, metrics, and logs without losing context.
SolarWinds Papertrail Features
- Supported: Aggregate logs
- Supported: Tail and search logs
- Supported: Receive instant alerts
- Supported: Analyze logs
- Supported: Scale your logs
- Supported: Encrypted logs
- Supported: Filter logs
- Supported: Clone existing alerts
- Supported: Colorize links
- Supported: Utilize command-line client
SolarWinds Papertrail Screenshots
SolarWinds Papertrail Video
Papertrail Overview
SolarWinds Papertrail Integrations
SolarWinds Papertrail Competitors
SolarWinds Papertrail Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
SolarWinds Papertrail Downloadables
Frequently Asked Questions
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.
Splunk Cloud and Splunk Enterprise are common alternatives for SolarWinds Papertrail.
The most common users of SolarWinds Papertrail are from Small Businesses (1-50 employees).
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Reviews and Ratings
(49)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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SolarWinds Papertrail is a versatile log management solution that offers a range of use cases for various users. It is extensively used by developers, testers, and IT staff to collect and aggregate logs from multiple servers, providing cluster-wide visibility and easy monitoring of individual servers. Users appreciate its ability to gather logs from backend services, aiding in the development, testing, and operation of interconnected services.
The product's flexibility makes it suitable for monitoring multi-service distributed machine learning applications, including Kubernetes deployments and serverless functions. Its compatibility with agile dev-ops engineering practices allows for easy debugging of complex distributed workflows. Furthermore, IT staff can utilize Papertrail to oversee and manage logs from multiple servers, such as SQL and Exchange servers, helping them focus on end-user support. The product's ability to collect logs from frequently recycled machines ensures log tracking confidence in these dynamic environments.
Additionally, SolarWinds Papertrail excels in monitoring server logs and sending email alarms to alert users or teams about anomalies in the logs. It is also valuable for capturing web server logs and providing insights into server activities. Users find it beneficial as a training tool for teaching employees how to implement, set up, monitor, and use common monitoring tools.
The search capability of Papertrail is highly appreciated, making it easy to find specific log entries or exclude certain types of logs. Saved searches and alerts are key features that users rely on to monitor logs for various conditions and generate alerts through email or text notifications. The product serves as a centralized location for curating, organizing, and filtering logs while also functioning as an effective alert system for catching issues before they escalate.
SolarWinds Papertrail's user-friendly logging platform works well with Heroku and other PAAS platforms, offering fast search capabilities and log alerts for basic observability. It is suitable for small teams but can scale up as needed. This product caters to a wide range of use cases, including aggregating logs from Kubernetes Pods, monitoring applications, consolidating Syslogs from multiple branch locations, and managing server logs in personal projects deployed on platforms like Heroku and Google Cloud Platform.
Live view of log filtering and custom views: Many users have found the live view of log filtering and custom views to be extremely helpful, allowing them to see logs in real-time and easily customize the view to focus on specific information.
Ability to collect logs from multiple sources in real-time: Several reviewers have praised the valuable feature of being able to collect logs from multiple sources in real-time. They appreciate having all the logs in one place, making it easier for them to analyze and troubleshoot issues.
Effective alert system: Users have mentioned that they find Papertrail's alert system to be effective. It triggers alerts based on specific search matches, helping users stay updated on important events or issues.
Insufficient Search Capabilities: Some users have expressed dissatisfaction with the current search capabilities of the software, stating that there is a need for better JSON search support and regex support. They feel that the current search functionalities are not sufficient and desire more precise search results.
High Pricing: Several reviewers have mentioned that they find the cost of the product to be too high. They believe that the pricing should be lower in order to provide a better value for money.
Lack of Comprehensive Documentation: Users have requested more documentation about the tools, indicating that they find the current documentation to be lacking in comprehensive information. They express a desire for detailed and extensive documentation to fully understand and utilize all features of the software effectively.
Attribute Ratings
Reviews
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December 30, 2022
Fast and easy real-time log aggregation, management, and search
Papertrail is our primary logging service for several web apps and microservices. It does exactly what we need: aggregates logs in real-time from various sources and supports fast search capability.
December 28, 2022
Perfectly reasonable alternative to log aggregation if you don't get one out of the box for your web app
I inherited a web application that was based on the Heroku stack (a web app deployment stack which, in turn, was based on AWS but provided a bunch of extra convenience features). Heroku did not provide a log buffer out of the box, which necessitated me to use something like SolarWinds Papertrail in order to be able to track and review logs historically. I am using SolarWinds Papertrail to track multiple logs from multiple environments in one location.
December 23, 2022
SolarWinds Papertrail offers excellent logging visibility that will benefit the whole team
We use SolarWinds Papertrail for logging across a cluster of servers. Before using SolarWinds Papertrail we didn't have any easy way to aggregate logs across all of our servers. We needed a way to watch what was going on both on individual servers in addition to having cluster-wide visibility. We also needed an easier way to handle monitoring of certain jobs and tasks, which, before, we had custom implementations to handle output logging.
December 21, 2022
A true Godsend
We use SolarWinds Papertrail to keep all of our branch locations Syslogs in one place. When there is an issue with just about anything, I can login to one pane of glass and look up the issue. This has cut our response time to ticket resolution down by a lot. This allows us to find the issue quickly so then we can concentrate on correcting the issue.
December 21, 2022
SolarWinds Papertrail is the best deal you can have on log
At our company, we utilize SolarWinds Papertrail to keep track of every log information that our systems generates. With a centered location for logs, we can curate and organize them easily with the filter tools that SolarWinds Papertrail offers. We are also using SolarWinds Papertrail as our main alert system. This allow us to catch issues before they can cause bigger problems. Finally, with the advanced search, it's really easy to track down bugs, issues, and other information with precision.
December 21, 2022
SolarWinds Papertrail is a must have!
We use SolarWinds Papertrail extensively to collect logs from all our backend services, which helps a lot during the development, testing, and operation of a variety of interconnected services.
December 21, 2022
Happy Papertrails to you!
I deployed a web application on DigitalOcean App Platform. The logs from the applications are sent by DigitalOcean to SolarWinds Papertrail. I use SolarWinds Papertrail to debug customer issues that occasionally occur and to monitor application health.
December 21, 2022
SolarWinds Papertrail is great for log aggregation and alerts.
We use SolarWinds Papertrail for log aggregation and error alerting. Since different applications run on separate servers, it is valuable to have all logs go to one place. SolarWinds Papertrail's search capability works great and makes it very easy to find what you're looking for or seek to a section of the log by time. You can also use the search input to exclude keywords or categories, which is helpful when you want to quickly exclude certain types of log entries. You can also save a search query and use it to get alerted when anything new matches your query. Alerts can be sent in an email or hooked up to Slack or other channels.
December 20, 2022
Great for searching and alerting on your logs
I've used SolarWinds Papertrail for many years to monitor a variety of backend applications, such as data processing servers. The key features for me are the saved search and alerting capabilities. I create numerous saved searches that monitor the logs for various conditions (particularly error conditions) and generate alerts. Depending on the severity of the issue, the alert might come by email or text. I also use alerts to monitor for the absence of certain log messages that might indicate silent failures.
December 20, 2022
Great for the price, super useful for a wide variety of teams
SolarWinds Papertrail is a great logging platform, especially for Heroku or other PAAS. The UI is extremely simple - it shows logs like tail -f might - but you can get a lot out of it without a ton of setup. The search is very fast, and you can configure log alerts. This allows you to a) be alerted if something happens you aren't expecting, but more importantly, b) add logging to your app and have SolarWinds Papertrail alert you as a way to get basic observability. SolarWinds Papertrail is not a competitor to Datadog or Honeycomb, but is the perfect logging system for a small team, though it certainly scales up quite well. At a previous company, we were using SolarWinds Papertrail almost until we went public at a 1B valuation.
Log tracking, in an environment where we recycle machines quite often. With Papertrail we can have a single place to collect all those logs with confidence.
November 29, 2022
SolarWinds Papertrail should be on the shortlist for any IT startup that requires logging capabities
We use SolarWinds Papertrail to monitor our multi-service distributed machine learning applications. We use Papertrail for both Kubernetes deployments as well as serverless functions. Papertrail fits with our agile dev-ops engineering practice that makes it easy to debug a complex distributed workflow.
December 11, 2020
Papertrail is very intuitive to use and very useful when debugging production applications
It's a really good product to monitor your server logs and sends an email alarm to alert you or your team if any anomalies come up in your logs. You could adjust how Papertrail will notice you based on your logs output, so you could make your application output a warning or error log anywhere and Papertrail will make sure whenever it happens, it will come to your attention via email. It's also very useful if you want to know what's happening on your server since it could catch your web server logs as well.
November 22, 2020
The best logging tool of today
SolarWinds Papertrail is used as a monitoring tool for our labs and testing environments. We use it to train on and train new employees in using monitoring tools in different ways. It allows us to see and to show our new members on how best to implement, set up, monitor and use the tools that are common in today's world.
March 13, 2019
Useful tool to achieve greater clarity of our platform
It is used by the development team to monitor feedback from our APIs.
March 08, 2019
Easy and centralized log aggregation with Papertrail
We use SolarWinds Papertrail to aggregate logs from our Kubernetes Pods across all Nodes. It is being used mostly by the engineers to get insights into performance issues and other SRE-related metrics. Sometimes it's also used by the Support staff to debug customer's problems by looking into their specific logs.
March 04, 2019
Papertrail is very helpful!
We have been mainly using it for viewing our application logs and monitoring our applications. We monitor our applications by setting email alerts, which is very helpful to find and fix an issue at the earliest. This is being used by our tech team for our various applications. We use it through Heroku and also directly for our applications running in the Google Cloud Platform.
February 26, 2019
Very easy solution to install, and more importantly use.
We are still in the process of selecting a log management provider. We are looking for a solution that will allow our IT staff to oversee and manage logs from all 25 servers including our SQL and Exchange servers. The solution will hopefully allow our IT staff to focus their efforts on end user support.
April 04, 2018
Logs for your server, with an add-on for Heroku apps
I use it in my personal projects with a Heroku add-on for server log management.