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SolarWinds Pingdom

SolarWinds Pingdom

Overview

What is SolarWinds Pingdom?

SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

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Learn from top reviewers

SolarWInds Pingdom - poorly maintained and poorly supported

Rating: 2 out of 10
May 8, 2023
Vetted ReviewVerified User
In my experience SolarWinds Pingdom SAAS is used to monitor externally reachable URL for availability and performance with Real User Monitoring (RUM) transactional monitoring....
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Eric Kimminau
Strategist - Information Technology
Sr. Principal Engineer
UWM
SolarWinds Pingdom2 years of experience

Cost-effective uptime monitoring

Rating: 8 out of 10
December 1, 2022
IncentivizedVetted ReviewVerified User
Pingdom offers us another layer of monitoring for our core applications and increases peace of mind for our executive team. We have several layers of monitoring with alerts dr...
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Phil Barker
C-Level Executive - Information Technology
CTO
Ctrl Hub
SolarWinds Pingdom4 years of experience

Great for Monitoring

Rating: 8 out of 10
December 1, 2022
IncentivizedVetted ReviewVerified User
Our organization has used Pingdom as an external monitoring provider for our data centers and networks for about 13 years now. We choose Pingdom because of it's reliability an...
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Verified user
C-Level Executive
SolarWinds Pingdom13 years of experience

Pingdom: From Royalty to SolarWind Level Performance

Rating: 9 out of 10
December 1, 2022
IncentivizedVetted ReviewVerified User
We use Pingdom to solve a few problems from uptime monitoring to verification of responses from specific endpoints. As well, we have used it to ensure that our partner's servi...
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James Seigel
C-Level Executive - Information Technology
CTO (Chief Technical Officer)
atVenu, Inc
SolarWinds Pingdom10 years of experience

Well suited product meeting the expectations

Rating: 10 out of 10
December 1, 2022
IncentivizedVetted ReviewVerified User
Its our last frontier of monitoring. When things go bad we depend on using it for monitoring our public endpoints and to understand if something bad really happened. We have i...
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Verified user
Engineer
SolarWinds Pingdom5 years of experience

Simple and easy to use

Rating: 9 out of 10
December 1, 2022
IncentivizedVetted ReviewVerified User
I use it to test the uptime of our websites, we have internal testing of the sites, but we wanted a 3rd party out of the infrastructure that would just tell us that it is full...
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Verified user
Manager
SolarWinds Pingdom5 years of experience

Pingdom = peace of mind

Rating: 8 out of 10
November 29, 2022
IncentivizedVetted ReviewVerified User
Pingdom is mainly an uptime monitor for several cloud applications. Both direct notifications and general uptime statistics are important to us.
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Michiel Klønhammer (LearningStone)
Executive - Corporate
Founder
Maximonster Interactive Things
SolarWinds Pingdom8 years of experience

Reliable All-in-One Website Monitoring Tool

Rating: 10 out of 10
November 29, 2022
IncentivizedVetted ReviewVerified User
We at Hevo use Pingdom primarily for URL/endpoints and website uptime monitoring and alert tool. Also, each product team can set up monitoring of their internet-facing product...
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Snehansu Bhusan
Manager - Engineering
Engineering Manager
Hevo Data Inc
SolarWinds Pingdom8 years of experience

SolarWinds Pingdom is a feature driven, stable application monitoring platform

Rating: 8 out of 10
November 29, 2022
IncentivizedVetted ReviewVerified User
We leverage Pingdom to track system uptime across applications. We have been using it for over 8 years and it has been stable, reliable, and consistent for that purpose. We in...
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Verified user
Director
SolarWinds Pingdom8 years of experience

Happy user for monitoring and alarms

Rating: 9 out of 10
November 29, 2022
IncentivizedVetted ReviewVerified User
SolarWinds Pingdom was our core uptime monitoring and SLA management tool, as well as providing the alarms whenever there was a service downtime. At the time we implemented Pi...
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Verified user
General Manager
SolarWinds Pingdom6 years of experience

Nice tool required to run a business smoothly

Rating: 9 out of 10
November 29, 2022
IncentivizedVetted ReviewVerified User
We use Pingdom to analyse and optimize our website's uptime and response time. Pingdom helps us in managing preventive failures.
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Chirantan Pandya
General Manager - Information Technology
Director
Oztests Practice Tests
SolarWinds Pingdom1 year of experience

Pingdom an easy to implement, mandatory no brainer for your org.

Rating: 10 out of 10
November 29, 2022
IncentivizedVetted ReviewVerified User
Our public facing connections including B2B and web portals are all monitored with latency monitors and realtime user simulations on our most critical customer facing webapps....
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Verified user
Engineer
SolarWinds Pingdom3 years of experience

Versatile

Rating: 9 out of 10
November 29, 2022
IncentivizedVetted ReviewVerified User
We were using Pingdom to check the availability of our client's sites. Also we had a monitoring site in each of our web fleets, and we were using checks with each of those mon...
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Juan Orlando Cartagena Duran
Engineer - Engineering
DevOps Engineer
Open LMS
SolarWinds Pingdom3 years of experience

Excellent monitoring tool

Rating: 9 out of 10
November 22, 2022
IncentivizedVetted ReviewVerified User
Technically, it was (and is) a great service, perhaps the best in the industry. We use it for monitoring.
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mICHAL Hipner
Professional - Information Technology
developer
RmA
SolarWinds Pingdom2 years of experience

Experience with Pingdom

Rating: 10 out of 10
November 22, 2022
IncentivizedVetted ReviewVerified User
Pingdom is our main external monitoring tool, for our applications and systems healthness. It provide the availability KPI's for our customers and help us to improve response ...
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Luiz Eduardo Garcia
Manager - Information Technology
System Administrator
JET e-business
SolarWinds Pingdom7 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

View all pricing

Synthetic Monitoring

$10

Cloud
per month

Real User Monitoring

$10

Cloud
per month

Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pingdom.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $14.95 per month
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Product Details

What is SolarWinds Pingdom?

SolarWinds® Pingdom® is a SaaS-based web app performance monitoring solution. It provides web app performance and user experience monitoring consisting of four major capabilities:

  1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more
  2. Page speed performance monitoring and page rankings
  3. Synthetic transaction monitoring from the simplest to the most complex transactions
  4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance

SolarWinds Pingdom Features

  • Supported: Uptime Monitoring
  • Supported: Synthetic Transaction Checks
  • Supported: Page Speed Tests
  • Supported: Real User Monitoring (RUM)
  • Supported: No-Code Transaction Recorder
  • Supported: Dashboards & Reporting
  • Supported: Over 100 Probes Worldwide
  • Supported: Developer-Friendly API
  • Supported: Alerts & Notifications

SolarWinds Pingdom Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

SolarWinds Pingdom Video

Pingdom Guided Tour

SolarWinds Pingdom Integrations

SolarWinds Pingdom Competitors

SolarWinds Pingdom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

SolarWinds Pingdom Downloadables

Frequently Asked Questions

SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

SolarWinds Pingdom starts at $14.95.

Datadog, ManageEngine Site24x7, and New Relic are common alternatives for SolarWinds Pingdom.

Reviewers rate Usability highest, with a score of 10.

The most common users of SolarWinds Pingdom are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(121)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pingdom is a versatile tool that users rely on to monitor the uptime of their websites and ensure they are up and operational. With Pingdom's notifications via Mobile, Email, and Slack Integration, users can quickly resolve any downtime issues and avoid potential revenue loss. The tool is widely used by multiple departments within organizations for front-line monitoring of core public-facing services, allowing them to be proactive and react as soon as they receive a notification of downtime, preventing further issues. Additionally, Pingdom is used for uptime monitoring and verification of responses from specific endpoints, which assists in diagnosing issues. Its ability to support different monitoring types makes it a preferred choice for many users.

Furthermore, Pingdom serves as an uptime monitor for cloud applications, providing direct notifications and general uptime statistics. Users rely on Pingdom to monitor URL/endpoints and website uptime, ensuring optimal performance. It also helps in managing preventive failures and troubleshooting during scheduled maintenances. Additionally, Pingdom allows for the addition of notification-only users, facilitating collaboration with other teams. As a service provider, Pingdom is a primary tool for monitoring uptime for clients. Users appreciate its simplicity and ease of setup and maintenance. Integration with OpsGenie allows for quick resolution of alerts and efficient management of downtime. Overall, Pingdom is a helpful tool for monitoring and testing websites, analyzing page speed, overall performance, compliance with SLAs, and providing reliable customer service.

Users have made several recommendations based on their experiences with Pingdom. The most common recommendations are as follows:

  • Users recommend allowing ICMP traffic and configuring the alerting system properly to avoid excessive alerts in Pingdom.
  • They also suggest using Google Chrome Developer Tools to gain a better understanding of visitor experience with different network speeds.
  • Additionally, users highly recommend considering the free plan offered by Pingdom for basic uptime checking.

Overall, these recommendations highlight the technical reliability of Pingdom as a monitoring platform and provide suggestions on optimizing website performance and monitoring experience.

Reviews

(1-25 of 65)
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SolarWInds Pingdom - poorly maintained and poorly supported

Rating: 2 out of 10
May 08, 2023
EK
Eric Kimminau
Sr. Principal Engineer
UWM (Wholesale, 5001-10,000 employees)
Vetted Review
Verified User
SolarWinds Pingdom
2 years of experience
View profile
Likelihood to Recommend
I was speaking directly with the global service owner for Pingdom. She committed directly to me that she would get several reports to me "by the end of the week". Its now 2 weeks later and she won't respond to any email, even with an estimate of when she might be able to respond. In my opinion, this is indicative of SOlarWinds support in general. We have several other products deployed and we cant get them to commit 24 hours in advance to particiapte in support or troubleshooting calls and we purchase their highest level of support.

Great for Monitoring

Rating: 8 out of 10
Incentivized
December 01, 2022
Verified User
Vetted Review
Verified User
SolarWinds Pingdom
13 years of experience
Likelihood to Recommend
Pingdom's Root Cause Analysis, the ability to monitor from multiple locations, and it's reliability are it's main draw, otherwise there are other competitors that are much cheaper but still get the job done. As said above, we use this monitoring system to essentially monitor our core systems and networks which include their monitoring systems. This also allows us to ensure we have good connectivity between multiple Pingdom nodes - which makes the cost worth it to us.

Pingdom: From Royalty to SolarWind Level Performance

Rating: 9 out of 10
Incentivized
December 01, 2022
JS
James Seigel
CTO (Chief Technical Officer)
atVenu, Inc (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
SolarWinds Pingdom
10 years of experience
Likelihood to Recommend
The level of program that we use lends itself well to services and products that have many URL endpoints that you want to monitor response times, presence, and content of. I don't remember if they have small enough offerings for front pages with only one or two urls that you'd want to monitor. If you service customers globally, Pingdom having multiple POPs is definitely helpful. The multiple POPs also helps remove notification fatigue when your services are only inaccessible from a single location.

Well suited product meeting the expectations

Rating: 10 out of 10
Incentivized
December 01, 2022
Verified User
Vetted Review
Verified User
SolarWinds Pingdom
5 years of experience
Likelihood to Recommend
Pingdom has been one of our critical components for the past 5 years.When things go bad I depend on Pingdom to be our last frontier of our monitoring solution.Having in mind the time we have used the product I am amazed that we had only 1 false-positive alert for that period.Its strong, well positioned production that I will continue to recommend to every company I work for.

I would love to see more functionalities added to the external monitoring toolset of Pingdom, like direct integrations with the known softwares out there.

Simple and easy to use

Rating: 9 out of 10
Incentivized
December 01, 2022
Verified User
Vetted Review
Verified User
SolarWinds Pingdom
5 years of experience
Likelihood to Recommend
It is great for simple website uptime, and making sure that there isn't unexpected outages or slow-downs. I wouldn't use it for more complex scenarios such as API testing, although that is an area that may have been improved since I last looked at it. Very easy to use interface and can be set up in mins.

Happy user for monitoring and alarms

Rating: 9 out of 10
Incentivized
November 29, 2022
Verified User
Vetted Review
Verified User
SolarWinds Pingdom
6 years of experience
Likelihood to Recommend
I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients

Pingdom an easy to implement, mandatory no brainer for your org.

Rating: 10 out of 10
Incentivized
November 29, 2022
Verified User
Vetted Review
Verified User
SolarWinds Pingdom
3 years of experience
Likelihood to Recommend
In most cases if you have public facing portals or sites this will be a major boon to your developers. Knowing how long response times are for your website is the difference between knowing what to fix and taking stabs in the dark to try and increase performance to your end users. Pingdom excels at this and allows fantastic warnings to be set and updated via mobile app.
Even if you don't have public facing portals and sites that customers need to utilize it can still provide immense benefit to external connection points for vpn, or citrix/horizon portals used by employees.

Versatile

Rating: 9 out of 10
Incentivized
November 29, 2022
Likelihood to Recommend
Basically with Pingdom we were able to provide a better service to our clients. I want to emphasise on public status pages. It is hard to provide clients access to our monitoring tools, and sometimes to make them public and secure it requires a bit of effort. With Pingdom, and a few clicks, clients were able to have a visibility of their sites behaviour.

Excellent monitoring tool

Rating: 9 out of 10
Incentivized
November 22, 2022
mH
mICHAL Hipner
developer
RmA (Civic & Social Organization, 11-50 employees)
Vetted Review
Verified User
SolarWinds Pingdom
2 years of experience
Likelihood to Recommend
Pingdom is great for notifying when a website goes down, and allowing analysts to start looking into the issue within milliseconds of the site losing connectivity. It also has a lot of helpful tools to help diagnose problems with websites.

However, I cannot recommend this service to anyone, especially if your company is outside the US. Technically Pingdom is a great service. However, the idea of a monitoring service is that it should be 100% reliable. But you cannot be sure that your subscription won't be silently turned off by Pingdom when your country is suddenly on a list of enemies (even if you sell on the global market as we do).

Pingdom gave us a great insight into our website outages

Rating: 10 out of 10
Incentivized
November 22, 2022
DW
Daniel Wilkins
Group Network Manager
ParkerSteel Ltd (Building Materials, 201-500 employees)
Vetted Review
Verified User
SolarWinds Pingdom
1 year of experience
Likelihood to Recommend
Pingdom is well suited to monitor any of your public facing IPs, so you receive an alert by text message or email when the IP you are monitoring does not respond for a given length of time, from an impressive 10ms to 30s. This allows you to be pretty granular with the alerting.
It's less appropriate for monitoring IPs on your LAN, unless you NAT these through your firewall.

Pingdom is great value and at a great price

Rating: 8 out of 10
Incentivized
November 15, 2022
Verified User
Vetted Review
Verified User
SolarWinds Pingdom
5 years of experience
Likelihood to Recommend
  • Ease of setup and use
  • Mobile App available
  • Multiple Alert options - email/sms and push notification
  • Flexible configuration for alert threshold
  • Ability to create complex checks using the Transaction Health Check
  • The SSL Certificate Expiry Threshold feature is extremely useful
  • The ability to choose which region should be used to monitor the platform i.e. Oceania, Asia Pac etc...is useful

Pingdom does what it says on the tin..!

Rating: 8 out of 10
Incentivized
November 14, 2022
Verified User
Vetted Review
Verified User
SolarWinds Pingdom
3 years of experience
Likelihood to Recommend
Solarwinds Pingdom is a very good monitoring platform that brings accountability to web teams managing and maintaining websites. As mentioned, we needed to know uptime for SLA purposes and for immediate maintenance and Pingdom really helps in giving us the peace of mind if the site is down then we can quickly know about it and deal with any issues. From a client management perspective then multiple notification routes are also really useful as our clients also are kept in the loop - again pretty helpful for accountability!

SolarWinds Pingdom, Keeping you on track

Rating: 8 out of 10
Incentivized
November 14, 2022
GB
Grant Bischof
Help Desk Technician
Value Drug Company (Warehousing, 201-500 employees)
Vetted Review
Verified User
SolarWinds Pingdom
5 years of experience
Likelihood to Recommend
My Team is in charge of making sure two things happen. One is product comes in and gets put away. The other is to send that product out to customers. SolarWinds Pingdom allows us to monitor services, equipment and the network being used to accomplish that. The warehouse is not in production 24/7 but the monitoring process is. This has made us aware of issue that were fixed before a user was on the warehouse floor.

Great value, trusted solution - happy to recommend

Rating: 10 out of 10
Incentivized
November 12, 2022
Verified User
Vetted Review
Verified User
SolarWinds Pingdom
5 years of experience
Likelihood to Recommend
It's easy to configure and to test. [SolarWinds] Pingdom provides great monitoring and gives me peace of mind, knowing I will not get a false report. When you're charged with responding to alerts in the middle of the night, you want to know they are real. And their Ping methodology does not flag my firewall and is readily accepted by my hosting platform.

Simple and easy to use

Rating: 8 out of 10
Incentivized
November 12, 2022
Verified User
Vetted Review
Verified User
SolarWinds Pingdom
5 years of experience
Likelihood to Recommend
It's well suited for scenarios where you need to set up some simple monitoring of uptime for your website, measure uptime trends over a longer period of time, the ability to set up SMS notifications for when the website is down and when it goes back up.
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