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SolarWinds Pingdom

SolarWinds Pingdom

Overview

What is SolarWinds Pingdom?

SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

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Recent Reviews

TrustRadius Insights

Pingdom is a versatile tool that users rely on to monitor the uptime of their websites and ensure they are up and operational. With …
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Great for Monitoring

8 out of 10
December 01, 2022
Incentivized
Our organization has used Pingdom as an external monitoring provider for our data centers and networks for about 13 years now. We choose …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Synthetic Monitoring

$10

Cloud
per month

Real User Monitoring

$10

Cloud
per month

Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pingdom.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $14.95 per month
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Product Details

What is SolarWinds Pingdom?

SolarWinds® Pingdom® is a SaaS-based web app performance monitoring solution. It provides web app performance and user experience monitoring consisting of four major capabilities:

  1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more
  2. Page speed performance monitoring and page rankings
  3. Synthetic transaction monitoring from the simplest to the most complex transactions
  4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance

SolarWinds Pingdom Features

  • Supported: Uptime Monitoring
  • Supported: Synthetic Transaction Checks
  • Supported: Page Speed Tests
  • Supported: Real User Monitoring (RUM)
  • Supported: No-Code Transaction Recorder
  • Supported: Dashboards & Reporting
  • Supported: Over 100 Probes Worldwide
  • Supported: Developer-Friendly API
  • Supported: Alerts & Notifications

SolarWinds Pingdom Screenshots

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SolarWinds Pingdom Video

Pingdom Guided Tour

SolarWinds Pingdom Integrations

SolarWinds Pingdom Competitors

SolarWinds Pingdom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

SolarWinds Pingdom Downloadables

Frequently Asked Questions

SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

SolarWinds Pingdom starts at $14.95.

Datadog, ManageEngine Site24x7, and New Relic are common alternatives for SolarWinds Pingdom.

Reviewers rate Usability highest, with a score of 10.

The most common users of SolarWinds Pingdom are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(121)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pingdom is a versatile tool that users rely on to monitor the uptime of their websites and ensure they are up and operational. With Pingdom's notifications via Mobile, Email, and Slack Integration, users can quickly resolve any downtime issues and avoid potential revenue loss. The tool is widely used by multiple departments within organizations for front-line monitoring of core public-facing services, allowing them to be proactive and react as soon as they receive a notification of downtime, preventing further issues. Additionally, Pingdom is used for uptime monitoring and verification of responses from specific endpoints, which assists in diagnosing issues. Its ability to support different monitoring types makes it a preferred choice for many users.

Furthermore, Pingdom serves as an uptime monitor for cloud applications, providing direct notifications and general uptime statistics. Users rely on Pingdom to monitor URL/endpoints and website uptime, ensuring optimal performance. It also helps in managing preventive failures and troubleshooting during scheduled maintenances. Additionally, Pingdom allows for the addition of notification-only users, facilitating collaboration with other teams. As a service provider, Pingdom is a primary tool for monitoring uptime for clients. Users appreciate its simplicity and ease of setup and maintenance. Integration with OpsGenie allows for quick resolution of alerts and efficient management of downtime. Overall, Pingdom is a helpful tool for monitoring and testing websites, analyzing page speed, overall performance, compliance with SLAs, and providing reliable customer service.

Users have made several recommendations based on their experiences with Pingdom. The most common recommendations are as follows:

  • Users recommend allowing ICMP traffic and configuring the alerting system properly to avoid excessive alerts in Pingdom.
  • They also suggest using Google Chrome Developer Tools to gain a better understanding of visitor experience with different network speeds.
  • Additionally, users highly recommend considering the free plan offered by Pingdom for basic uptime checking.

Overall, these recommendations highlight the technical reliability of Pingdom as a monitoring platform and provide suggestions on optimizing website performance and monitoring experience.

Attribute Ratings

Reviews

(1-25 of 64)
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Eric Kimminau | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
  • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
  • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
  • Its time to explore other alternatives.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We have depended on the solution to help us understand the problems that we might not see every time.
  • Couple of false-positives during the days of use.
  • Broken API integration with our Prometheus.
  • Full ROI after couple of detected incidents.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • No major impact
  • For https check, we mostly rely on Pingdom as it is very reliable but we do have internal checks and alerting
  • As Pingdom at time predicts the slowness based on the threshold it helps in ensuring the reliability of the platform
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Pingdom helps us with managing downtime.
  • Page speed feature helps in analysing website response time during off hours.
  • Pingdom does not have mobile app, so need to rely on web interface. Though there is a mention of an app on their site but nothing available in Google Play Store.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Being able to show developers that performative changes are working in the wild saves immense amounts of time fixing external user complaints.
  • Seeing where in a end user app transaction a failure is occuring via pingdom user simulation testing means eliminating most of the possible causes without a bit of work.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Our client has continued to use our services
  • It has helped our organisation keep up to date about any site traffic fluctuations and help us make educated decisions on appropriate server resources for the site
  • The service is relatively inexpensive making it easy to cost into our maintenance charges
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