SolarWinds Pingdom

SolarWinds Pingdom

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
SolarWinds Pingdom

Overview

Recent Reviews

pingdom

10 out of 10
January 25, 2022
We are currently monitoring the servers on which our Saas based applications are running and we are monitoring uptime, downtime, …
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SolarWinds Pingdom - Just Do it!

10 out of 10
January 18, 2022
We use SolarWinds for a few use cases. Most importantly we use SolarWinds Pingdom to manage our server network down/up status. We've …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Synthetic Monitoring

$10

Cloud
per month

Real User Monitoring

$10

Cloud
per month

Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pingdom.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $14.95 per month
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Product Demos

SolarWinds Pingdom Guided Tour
03:18
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Features Scorecard

No scorecards have been submitted for this product yet..
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Product Details

What is SolarWinds Pingdom?

SolarWinds® Pingdom® is a SaaS-based web app performance monitoring solution. It provides web app performance and user experience monitoring consisting of four major capabilities:

  1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more
  2. Page speed performance monitoring and page rankings
  3. Synthetic transaction monitoring from the simplest to the most complex transactions
  4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance

SolarWinds Pingdom Features

  • Supported: Uptime Monitoring
  • Supported: Synthetic Transaction Checks
  • Supported: Page Speed Tests
  • Supported: Real User Monitoring (RUM)
  • Supported: No-Code Transaction Recorder
  • Supported: Dashboards & Reporting
  • Supported: Over 100 Probes Worldwide
  • Supported: Developer-Friendly API
  • Supported: Alerts & Notifications

SolarWinds Pingdom Screenshots

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SolarWinds Pingdom Video

Pingdom Guided Tour

SolarWinds Pingdom Downloadables

SolarWinds Pingdom Integrations

SolarWinds Pingdom Competitors

SolarWinds Pingdom Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

SolarWinds Pingdom starts at $14.95.

Datadog, Site24x7 All-in-One Monitoring, and New Relic are common alternatives for SolarWinds Pingdom.

Reviewers rate Usability highest, with a score of 10.

The most common users of SolarWinds Pingdom are from Small Businesses (1-50 employees) and the Computer Software industry.
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Comparisons

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Reviews and Ratings

 (71)

Ratings

Reviews

(1-25 of 32)
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Fahadullah Muhammad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am very satisfied with the customer support from SolarWinds. They have always solved my problem quickly and efficiently. I get timely newsletters and updates about the product. The team is actively working on improvements and adding new features. Overall I've had a great support experience for a great product.
Score 7 out of 10
Vetted Review
Verified User
Review Source
The support is rather basic and unfortunately is not at the same level we have experienced from other vendors, although the interactions with SolarWinds Pingdom support have always been very professional, and they have tried their best to help resolve our problems.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network.
January 18, 2022

Pingdom is a must have

Mahmoud Dahy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
They have good customer support when you need them. Their tools are simple enough that you may never need to contact or call them. If you need them, there is a contact us button or email them if needed. They are also responsive to newsletters and other notification methods. In addition, they have a social media presence.
Patrick Flanagan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Have always had very fast, smart, and professional help from the support teams. They have always quickly resolved my issues and helped me get the right sized package of services to meet our current business needs. Overall the support has been some of the best I get from SaaS software.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have very rarely needed to contact support and the product is well-documented. There are a number of helpful articles and FAQs that will solve your issues right away. Support is timely and reasonable. The product has been easy to use and has required very little in the way of support.
Jason Bouchard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Based on the ability of Pingdom to help determine system outage times and report it is helpful. It's almost instant and I can provide this info to the customer and their groups that are involved in the troubleshooting during a window. I like the visualization of issues along with how accurate the data is.
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