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Customers have found Serv-U to be an invaluable tool for sending PDF files to print their newspapers. Its user-friendly interface allows …
Overview
What is SolarWinds Serv-U?
SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can…
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What is SolarWinds Serv-U?
SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files…
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For the latest information on pricing, visithttps://www.serv-u.com/serv-u-managed…
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What is SolarWinds Serv-U?
SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted solution for an organization's security and compliance needs.
The vendor states that Serv-U helps users:
- Safely transfer sensitive business files over IPv4 and IPv6 networks
- Centralize and manage file transfers remotely from the web
- Automate file transfer operations, which can save time and resources
- Simplify file upload and download from web client and mobile devices
- Transfer large files (>3GB) easily with drag-and-drop UI
- Demonstrate compliance requirements and security policies
- Deploy MFT Server software in your own data center
- Avoid data at rest in a DMZ network
SolarWinds Serv-U Features
- Supported: Easy file transfers from the web and mobile devices
- Supported: Transfer multiple and large files
- Supported: Simple file transfer administration and management
- Supported: Ad hoc file sharing to easily send and request files
- Supported: Centralized file transfer management and automation
- Supported: Supports FIPS 140-2 validated cryptography
- Supported: Helps you meet compliance standards
- Supported: Centralized file transfer management and automation
SolarWinds Serv-U Screenshots
SolarWinds Serv-U Competitors
SolarWinds Serv-U Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | No |
Frequently Asked Questions
Titan Distributed Graph Database, Wing FTP Server, and Fortra's GoAnywhere MFT are common alternatives for SolarWinds Serv-U.
Reviewers rate Support Rating highest, with a score of 7.4.
The most common users of SolarWinds Serv-U are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Customers have found Serv-U to be an invaluable tool for sending PDF files to print their newspapers. Its user-friendly interface allows for seamless file transfers, ensuring that the printing process is smooth and efficient. Additionally, the product serves as a platform for disseminating useful information and 'tips and tricks' to all customers, enhancing their overall experience with the service. Serv-U's robust FTP solution is not limited to just customers, but also facilitates the interchange of data between the company's personnel and their clients, enabling large file transfers securely and effortlessly. The product has been widely adopted across multiple departments within the organization, serving as a go-to solution for both internal and external file sharing needs. It has even replaced a previous FTP server that required constant attention from the IT staff. Furthermore, SolarWinds Serv-U's remote administration capabilities provide convenience without compromising on security compliance, allowing administrators to manage the network remotely. Another key use case of Serv-U is its ability to enable users, both within and outside the organization, to access business-critical files that exceed email size limits, ensuring that essential information can be shared securely and efficiently. Additionally, Serv-U offers a secure way for companies to transfer large files to vendors, providing peace of mind knowing that sensitive data is protected throughout the process.
Wizard Feature: Many users have found the Wizard feature to be extremely helpful in creating new user accounts easily and quickly. It has been particularly useful for those without a formal IT department, allowing them to perform tasks that would normally require technical expertise.
Web Client Ease of Use: The Web Client has been praised by users for its simplicity and ease of use. It makes it easy to set up and instruct customers on accessing the server from any device. Users appreciate that it requires minimal effort and is suitable for users with varying levels of computer knowledge, including non-experts.
Low System Resource Consumption: Users have expressed satisfaction with the newer version of Serv-U as it does not consume excessive system resources. This results in fast computer performance and eliminates the need for a high-end computer to run the software smoothly.
Tiny User Interface on Large Screens: Some users have mentioned that the user interface becomes extremely small and nearly unreadable on large screens, requiring the use of Windows Magnifier to read the content.
Difficult Active Directory Integration: Several users have found the Active Directory integration to be either missing or not straightforward, making it challenging to integrate their existing directory services with the software.
Non-Intuitive Settings and Configuration: Users have expressed that they sometimes find the settings and configuration options of the software to be confusing and not intuitive, which can make it difficult for them to customize their experience according to their needs.
Attribute Ratings
Reviews
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Score 9 out of 10
Vetted Review
Verified User
We use Serv-U to assist with large file transfers for one of our clients. It facilitates the interchange of data between our personnel and theirs.
- User/profile management.
- FTPS over the web.
- SFTP over the SSH protocol.
- The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
- Active Directory integration is either absent or not straightforward.
- Settings and configuration aren't always intuitive.
- Crucial for intercompany file transfers.
- Trustworthy system that comes up every time after server reboots without fail.
- Must keep paying yearly maintenance fees.
Serv-U supports a highly configurable FTPS server over HTTPS, something OpenSSH does not.
June 04, 2020
Serv-U was a Great Purchase for our Company
Score 10 out of 10
Vetted Review
Verified User
We print about 180 Newspapers for Customers in more than one State. The Dedicated FTP server is running Serv-U, currently with one domain and 212 users. This is primarily used for our customers to send in their PDF files for us to use in printing their newspapers. We also use it to disseminate useful information and "tips and tricks" using a virtual path that all customers can access.
- The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
- Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
- The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
- To be honest, as a regular user and not an IT professional, I can't think of anything else I need Serv-U to do for me.
- Prior to Serv-U installation, customers either emailed files which was very messy (large numbers of rejected transmissions due to file sizes being over the limit) or drove in and dropped off files on "disk" of some sort. Newspapers were sent to us with a single page PDF attached to each of multiple emails (up to 36 pages for some). Serv-U reduced our workload by at least 80% in terms of the time spent gathering the customer's pages for our PrePress system to work on.
Serv-U was the first FTP Management software we have installed and used. It is the only one we have used.
3
One is the Operations Manager (myself), the other two are Pre-Press Technicians who take the incoming file and process it into printing plates so our newspaper press can print the newspapers.
June 04, 2020
Solid FTP solution for companies of any size
Our IT has implemented SolarWinds Serv-U for both internal use as well as use by departments outside of IT. Internally it's used when working with other vendors to provide a more secure way to transfer large files, while other departments are using it to transfer files too large to email.
- Implementation was easy.
- No problems managing it so far.
- Love the desktop client.
- Uses Java.
- Cost for licensing was expensive.
- Support is a hassle at times.
- Free up IT time for other issues.
- Less emails bounced due to size thanks to the desktop client.
- Budget took a hit due to licensing costs.
The overall interface of SolarWinds Serv-U was better in my opinion than that of Cerberus. We had several outside users demo both and the SolarWinds desktop client was the selling point for them. Both had an option, but SolarWinds was more user friendly, which was a big plus. Everything else was pretty close between the two.
June 04, 2020
Solid Product and Performance
Score 10 out of 10
Vetted Review
Verified User
Serv-U is being used across many departments within the organization. Both internal employee and our customers are leveraging the FTP solution. This product replaced another FTP server which failed and required constant attention from IT staff. This solution allows remote administration from within the network while staying in security compliance.
- Once configured, daily administration is simple.
- Supports many FTP protocols SFTP, FTPS, and TFTP.
- LDAP is difficult to configure.
- Improve LDAP integration.
- Feel the ROI is good because solution just works.
- Many solutions make promises and do not live up to them, but Serv-U fits its purpose great.
Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.